![](https://dealerrater.com/ncdn/s/12.20240619.137/Graphics/icons/close-x-orange.png)
Auction Direct USA - Raleigh
Raleigh, NC
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 AM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 AM
Saturday 9:00 AM - 4:00 AM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 AM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,876 reviews
Painless and Fun! We've never had such an easy and positive experience buying a car. First, having a set price without having to haggle was a true surprise and such a p We've never had such an easy and positive experience buying a car. First, having a set price without having to haggle was a true surprise and such a pleasure! We highly recommend Auction Direct USA. Second, having Luke Sheldon as our salesman was amazing. He is so personable, accommodating and didn't mind showing us everything we wanted to see or test drive. And the actual purchase was a breeze. It was our first stress-free, enjoyable experience buying a car! More
Great My sells person was great very helpful and understanding would definitely come back a buy another car will recommend people in the future to go visit My sells person was great very helpful and understanding would definitely come back a buy another car will recommend people in the future to go visit More
![](https://cdn-user.dealerrater.com/images/lotshot/03c0ba72-bc26-4884-8137-046c5af2518b-th.jpg)
No pressure Willie was very helpful and informative, while giving us the opportunity to explore the cars we were interested in. He did not pressure us to buy on e Willie was very helpful and informative, while giving us the opportunity to explore the cars we were interested in. He did not pressure us to buy on either our first or second visit. He allowed us to test drive each car we wanted and gave us space to discuss. I enjoyed the car buying experience and working with him as a Sales Consultant. More
![](https://cdn-user.dealerrater.com/images/lotshot/58cbc714-1104-4f97-9646-8e4c5ede39e0-th.jpg)
very polite, helpful, and fast! Go see Tim, he'll treat you right. went out of his way to find the car I was looking for. very knowledgeable and personable. this is the second car I Go see Tim, he'll treat you right. went out of his way to find the car I was looking for. very knowledgeable and personable. this is the second car I have purchased here. More
![](https://cdn-user.dealerrater.com/images/lotshot/58847af2-ded9-4999-a093-56db10e66855-th.jpg)
Greatest experience as a first time buyer! Everyone that aided me in my car buying process were phenomenal! There was not one moment where I ever felt pressured into doing anything. They even w Everyone that aided me in my car buying process were phenomenal! There was not one moment where I ever felt pressured into doing anything. They even went the distance to email back and forth with me when I was at work and couldn't get to my phone to talk. They made sure to break down every little detail into bite size bits so that I never felt overwhelmed with the information that was given to me. I mean they treated me like their favorite cousin that they hadn't seen in while, it was great. Everyone was comfortable and I didn't feel like I was talking to robots which was great too. They did everything within their will power to make sure that my vehicle was affordable, safe, looking great, riding great, and ready to go when everything was finalized. I would recommend any and everyone I know to take their car buying ventures to auction direct in a heartbeat! This is my very first car purchase and I am very proud of my decision! More
Thanks David for this great car buying experience ! These guys are GREAT! I purchased a car this month from here and everyone was so nice and helpful. I never once felt pressured or forced into buying These guys are GREAT! I purchased a car this month from here and everyone was so nice and helpful. I never once felt pressured or forced into buying anything, which is rare for car dealerships. Everyone here is really genuine and so eager to help. Shout out to the one and only David N. for making this experience great. I will most definitely be referring people to you all! More
Quick and easy I came from Roanoke Rapids to buy a specific car. My salespeople were very helpful, and I left happy. I would recommend this place to others. I came from Roanoke Rapids to buy a specific car. My salespeople were very helpful, and I left happy. I would recommend this place to others. More
I am telling others to go here! My experience with Auction Direct was great! I had been searching through several used car dealers and found that their prices were definitely the mos My experience with Auction Direct was great! I had been searching through several used car dealers and found that their prices were definitely the most fair, then online and talking to a representative on the phone got the ball rolling to get the car I wanted. When I made up my mind on the car I wanted it was easy to walk in the next day and go through a test drive / complete the sale. Auction Direct not only sells great cars in great shape with low mileage but offers lots of extras to insure that you will be happy with the car, including a 6 month warranty and first 6 months of oil change etc on them, as well as other extended warranties. Friendly sales people who were willing to work with me and got me out of there pretty fast! So helpful and nice’ More
![](https://cdn-user.dealerrater.com/images/lotshot/012e1360-2966-4c71-b77c-18557140d8bb-th.jpg)
Happy Thanks to Keith Jones for showing us around and showing us the inventory. He was very patient with us and quick. We weren't even in there long. He fou Thanks to Keith Jones for showing us around and showing us the inventory. He was very patient with us and quick. We weren't even in there long. He found us what we liked very fast and it was affordable. More
Excellent commitment Our salesman Shane went above and beyond to help us with everything from finding a car to sitting with us while we thought we wouldn't get approved an Our salesman Shane went above and beyond to help us with everything from finding a car to sitting with us while we thought we wouldn't get approved and laughing with us. He even came in on two of his days off to handle things and make sure we were taken care of since we had no vehicle during the process of our decision making. Would recommend anyone to this guy. More