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Auction Direct USA - Raleigh
Raleigh, NC
1,879 Reviews
Auction Direct’s unique approach is centered upon providing customers with the lowest price used cars, trucks, vans, suv, and crossovers with the best car buying experience.
Through transparent and fully verifiable, best-in-market pricing in an open, friendly, commission free, no hassle environment, Auction Direct makes its guests feel empowered and effectively eliminates the unpleasant stigmas associated with the typical used car buying experience.
The Company offers consumer financing, extended warranties and vehicle protection products.
Each of the Auction Direct’s locations has on-site parts and service operations, with the number of service bays ranging from six to sixteen. The service operations perform the initial rigorous 125 point vehicle inspection.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 AM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 AM
Saturday 9:00 AM - 4:00 AM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 AM
Sunday Closed
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Showing 1,879 reviews
April 20, 2018
2nd car purchase at Auction Direct! We just purchased our second car from Auction Direct and had another great experience! We are looking forward to using our new family car. Thanks for We just purchased our second car from Auction Direct and had another great experience! We are looking forward to using our new family car. Thanks for all your help Joey and Tony! More
by Malex84
Employees Worked With
Tony Bielik, Joey Dilorenzo
April 20, 2018
Satisfying experience Very friendly staff. They were super accommodating to all of our needs and seemed to be very concerned with matching all of our criteria. Genuine and Very friendly staff. They were super accommodating to all of our needs and seemed to be very concerned with matching all of our criteria. Genuine and nice through the whole process. More
by Jillian
Employees Worked With
Tom Collins, Donna Moody
April 19, 2018
Straight forward, quick. Joey and tony were informative, patient and helpful. Very satisfied with my experience. I would recommend this dealership to anyone looking for a car Joey and tony were informative, patient and helpful. Very satisfied with my experience. I would recommend this dealership to anyone looking for a car at a great price. More
by Hdhdjdjsj
Employees Worked With
Tony Bielik, Joey Dilorenzo
April 19, 2018
Team Edwards Our experience from the time we walked I. Was amazing. We had been car searching for awhile now and being a young couple didn’t make it easy. We had a Our experience from the time we walked I. Was amazing. We had been car searching for awhile now and being a young couple didn’t make it easy. We had a lot of changes coming up in our life with being new parents and getting married that we needed someone that would make us feel comfortable with our decision. Someone who was willing to work with us to make sure we got the right car for our family. That person was Willie Duncan. He was so patient with us not having everything together. He worked out deals to make sure we was getting exactly what we needed, but also staying in our budget. We was recommended to this dealership and will definitely be sending more people your way. You never know might send our daughter there when she gets of age. More
by Kiona14
Employees Worked With
Willie Duncan
April 19, 2018
Great car buying experience...again! Moussa, our contact at Auction Direct, did an excellent job of finding the model of car that fit our preferences and price range. Additionally, it was Moussa, our contact at Auction Direct, did an excellent job of finding the model of car that fit our preferences and price range. Additionally, it was a pleasure working with Moussa each step of the purchasing process, and we would not hesitate to recommend both him and auction direct to a friend. More
by Loki
Employees Worked With
Moussa Ndiaye
April 18, 2018
New car I walked through the door and was immediately greated with a smile. This is my second purchase from this store so obviously a happy customer. I walked through the door and was immediately greated with a smile. This is my second purchase from this store so obviously a happy customer. More
by Jamesdbbns
April 18, 2018
Very satisfied Tony and joey D. Helped me get into the truck i wanted, very pleased with how they treated me and helped me with my purchase. Tony and joey D. Helped me get into the truck i wanted, very pleased with how they treated me and helped me with my purchase. More
by Nicholas Berrier
Employees Worked With
Tony Bielik, Joey Dilorenzo
April 17, 2018
What a great experience! This was my first experience purchasing a car at Auction Direct. Timothy Cooper was my sales consultant & he was helpful, informative, friendly & not This was my first experience purchasing a car at Auction Direct. Timothy Cooper was my sales consultant & he was helpful, informative, friendly & not pushy at all. He let me look around on my own, but was available for questions. I love my new BMW X3 & would definitely buy here again. Great cars at great prices! More
by Carrie Dukes
Employees Worked With
Timothy Cooper
April 16, 2018
New truck experience I was pleased with the general setup of the business and how the sales aren’t driven by forcing salesmen to hustle. The staff were genuine and my sale I was pleased with the general setup of the business and how the sales aren’t driven by forcing salesmen to hustle. The staff were genuine and my sales associate Willie Duncan was especially helpful and thoroughly knowledgeable. Great experience! Thank you Willie! More
by Trevor
Employees Worked With
Willie Duncan
April 15, 2018
So thankful for Auction Direct! Expected $400 for a car, Shane and Paul got me out for $326! I screamed when I saw that low monthly payment! New friends in those gentlemen, thank you Expected $400 for a car, Shane and Paul got me out for $326! I screamed when I saw that low monthly payment! New friends in those gentlemen, thank you so much for your time, patience and courtesy in helping me make my selection. I am certain the choice I made was the right one. Thank you thank you! More
by Rosy1949
