Auction Direct USA - Raleigh
Raleigh, NC
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 AM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 AM
Saturday 9:00 AM - 4:00 AM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 AM
Sunday Closed
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Very friendly and professional. Tim took time. I would definitely recommend .I have had no stress, no haggling decent price,excellent atmosphere! I was able to get in and out quickly and not take a I would definitely recommend .I have had no stress, no haggling decent price,excellent atmosphere! I was able to get in and out quickly and not take all day. More
SalesRep was Donna Moody, excellent and personable. Donna Moody is an excellent SalesRep at AuctionDirect which is definitely one of the best places to purchase a used car. I would strongly recommend Donna Moody is an excellent SalesRep at AuctionDirect which is definitely one of the best places to purchase a used car. I would strongly recommend this dealership to anyone looking to purchase a used car. More
Great service! My experience was awesome! I initially inquired about one Jeep and test drove two. Willie and Tom were knowledgeable and helpful throughout the proces My experience was awesome! I initially inquired about one Jeep and test drove two. Willie and Tom were knowledgeable and helpful throughout the process while I waited on my insurance check. I will certainly refer others to them. More
Great experience Antonio is a great guy. He talked us through everything without any pressure or hassle. I recommend this place and his services. He is part of the rea Antonio is a great guy. He talked us through everything without any pressure or hassle. I recommend this place and his services. He is part of the reason we came back and bought from here. More
Great customer service Tim Cooper was an excellent person to work with. He went above and beyond to make my mom car buying process quick due to her ability not able to sit Tim Cooper was an excellent person to work with. He went above and beyond to make my mom car buying process quick due to her ability not able to sit for long periods. If you are in need of a car go see my friend Tim. Thank you so much. More
Best Customer Service Willie made sure my first car purchase experience was comfortable, smooth, and timely. The transparency at this dealership is second to none. Thank yo Willie made sure my first car purchase experience was comfortable, smooth, and timely. The transparency at this dealership is second to none. Thank you again, Willie! More
Amazing Service I was in a real pinch after my last vehicle kicked the bucket. I was referred to Auction Direct by a coworker of mine. I was greated at the door and a I was in a real pinch after my last vehicle kicked the bucket. I was referred to Auction Direct by a coworker of mine. I was greated at the door and assigned to Willie who is an amazing representative. He and Tom worked diligently to find the right car to fit my needs and financial situation. They were both a real pleasure to work with and I would recommend anyone in the market for a new vehicle directly to Willie and Tom who will do anything they can to help out their customers More
Fast, nice, easy!! Khalil was so patient and kind while I was buying my first car. He made me feel relaxed and never rushed me. I love my car and I recommend auction dir Khalil was so patient and kind while I was buying my first car. He made me feel relaxed and never rushed me. I love my car and I recommend auction direct and Khalil to everyone(: More
The BEST! I arrived on the Auction Direct USA lot mid-Saturday afternoon and saw hundreds of REALLY beautiful cars. I was apprehensive (to say the least) that I I arrived on the Auction Direct USA lot mid-Saturday afternoon and saw hundreds of REALLY beautiful cars. I was apprehensive (to say the least) that I wouldn’t have much success due to a not-so-stellar credit history. I was greeted by a warm receptionist (i think her name was Candy) that assured me that Willie, the salesman i spoke with over the phone, would be with me soon. Less than five minutes later, I met Willie Duncan and we took off on the lot. He immediately showed me the vehicle that I spotted online. It was nice. The longer we walked, the more I noticed other driving options that I had never even considered. I settled on a 2016 Kia Optima with too many accessories to name. Dream come true. Now comes (what i thought would be) the hard part: references, down payments, wage statements, speaking with financial institutions, settling on a car note. Those were generally the parts of the car purchasing process that made me uncertain. “Will i drive a car off the lot or will i have to Uber back home?” That was the question I kept asking myself as i filled out paperwork. But Willie was very reassuring, very positive. He and the finance/business manager, Tom Collins, worked arduously and secured me with the vehicle of my choice with little money down. Mr. Willie Duncan even gave some advice on increasing my credit rating and decreasing my car payment. Not to mention that I absolutely LOVE my car! I would gladly recommend Mr. Duncan and Auction Direct USA because of my great experience. Willie...man you are the best! More
I had an awesome experience!! This was the 2nd experience I have had buying a car from auction direct and it was once again a great experience. Both times I worked with Moussa Ndia This was the 2nd experience I have had buying a car from auction direct and it was once again a great experience. Both times I worked with Moussa Ndiaye and he was the best. He took time with me to make sure I got the car I wanted and made sure I was comfortable with the payments. He takes as much time as is needed. He's very knowledgeable about the cars. And I can tell he really wanted me to be happy. He makes the whole process absolutely enjoyable. I would recommend Moussa to anyone that wants to buy a car. More