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Auction Direct USA - Raleigh

Raleigh, NC

4.8
1,884 Reviews
Auction Direct’s unique approach is centered upon providing customers with the lowest price used cars, trucks, vans, suv, and crossovers with the best car buying experience. Through transparent and fully verifiable, best-in-market pricing in an open, friendly, commission free, no hassle environment, Auction Direct makes its guests feel empowered and effectively eliminates the unpleasant stigmas associated with the typical used car buying experience. The Company offers consumer financing, extended warranties and vehicle protection products. Each of the Auction Direct’s locations has on-site parts and service operations, with the number of service bays ranging from six to sixteen. The service operations perform the initial rigorous 125 point vehicle inspection.
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7601 Glenwood Avenue

Raleigh, NC

27612

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Showing 1,884 reviews

May 01, 2018

Awesome and easy I had an easy and awesome experience. I did do my research on the car and Auction Direct. Willie Duncan and support cast were great. More

by Dobbi79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Duncan
April 28, 2018

Donna is the only one for me Donna's sold me my last car and she was so incredible I went straight back to her when I needed another. Not only does she know her inventory-and the More

by Kristin Martin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Collins, Donna Moody
April 27, 2018

Friendly, efficient, and clear Everyone was so nice and welcoming and I didn’t feel nervous or cheated. Communication was clear and friendly. Very accommodating staff and overall e More

by AGarcia
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tony Bielik, Joey Dilorenzo
April 27, 2018

2nd Time around This was my 2nd time buying from Auction Direct, and 2nd time working with Willie. Traded in a car that I really liked, but it was definitely worth it More

by Dennis James
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Collins, Willie Duncan
April 26, 2018

Sold my Baby Sold my favorite car, because it was time. Donna Moody was excellent from start to finish. True professional with a pleasant attitude, a happy smil More

by QVDave@aol.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donna Moody
April 26, 2018

Very friendly and professional. Tim took time. I would definitely recommend .I have had no stress, no haggling decent price,excellent atmosphere! I was able to get in and out quickly and not take a More

by Toyogirl,Nat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Collins, Timothy Cooper
April 26, 2018

SalesRep was Donna Moody, excellent and personable. Donna Moody is an excellent SalesRep at AuctionDirect which is definitely one of the best places to purchase a used car. I would strongly recommend More

by Jhender226
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donna Moody
April 26, 2018

Great service! My experience was awesome! I initially inquired about one Jeep and test drove two. Willie and Tom were knowledgeable and helpful throughout the proces More

by Jeep#1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Collins, Willie Duncan
April 26, 2018

Great experience Antonio is a great guy. He talked us through everything without any pressure or hassle. I recommend this place and his services. He is part of the rea More

by Austin
Recommend Dealer
Yes
Employees Worked With
Antonio Brewer
April 25, 2018

Great customer service Tim Cooper was an excellent person to work with. He went above and beyond to make my mom car buying process quick due to her ability not able to sit More

by Cassi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Timothy Cooper
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