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Auction Direct USA - Raleigh
Raleigh, NC
1,884 Reviews
Auction Direct’s unique approach is centered upon providing customers with the lowest price used cars, trucks, vans, suv, and crossovers with the best car buying experience.
Through transparent and fully verifiable, best-in-market pricing in an open, friendly, commission free, no hassle environment, Auction Direct makes its guests feel empowered and effectively eliminates the unpleasant stigmas associated with the typical used car buying experience.
The Company offers consumer financing, extended warranties and vehicle protection products.
Each of the Auction Direct’s locations has on-site parts and service operations, with the number of service bays ranging from six to sixteen. The service operations perform the initial rigorous 125 point vehicle inspection.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 AM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 AM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 1,884 reviews
November 24, 2023
It’s totally a great experience. Jordan did great in assisting me with the process. Jordan did great in assisting me with the process. More
by moyu.feng.ray
Employees Worked With
November 24, 2023
Jordan was a very good salesman who made the experience very easy. His knowledge made us very comfortable with making a purchase. I highly recommend him because you won't regret it! very easy. His knowledge made us very comfortable with making a purchase. I highly recommend him because you won't regret it! More
by mcknightaliceh
November 22, 2023
Initial problem with the brakes. Jordan took care of it in less than 1 hour. Jordan took care of it in less than 1 hour. More
by david.a.williams11
November 21, 2023
This is our second car to buy from Auction Direct within a year. Hicham was very professional and knew exactly what was needed to make a deal happen. We really enjoyed working with Hicham and we will defini a year. Hicham was very professional and knew exactly what was needed to make a deal happen. We really enjoyed working with Hicham and we will definitely be back. More
by Ashraf Boules
November 18, 2023
Great shopping experience, workers were very knowledgeable and knew their jobs well. Did not take very long for my husband and I to find our vehicle. They didn’t hassle us or try to over sell th knowledgeable and knew their jobs well. Did not take very long for my husband and I to find our vehicle. They didn’t hassle us or try to over sell their inventory, just helped us find a vehicle that best suited us. We highly recommend this dealership. More
by autumnpitlick
November 17, 2023
Jordan was awesome. He clearly explained everything and work with us to get the max value on our trade. Courteous, professional and very accommodating. Everyone at the He clearly explained everything and work with us to get the max value on our trade. Courteous, professional and very accommodating. Everyone at the Raleigh Auto direct worked an amazing deal that we couldn't be more pleased with. I highly recommend everything here. More
by aeromech57
November 17, 2023
We were treated with kindness and professionalism from the moment we walked in the door to final sale. . We would highly recommend your organization to anyone looking to purchase a vehicle. Thank you for the moment we walked in the door to final sale. . We would highly recommend your organization to anyone looking to purchase a vehicle. Thank you for satisfying our requirements for a new vehicle. More
by cynthia.moretti60
Employees Worked With
November 15, 2023
We recently had the pleasure of interacting with Jordan during our visit to Auction Direct. Jordan's approach was professional and friendly, unlike other salesmen, he didn't push for a sale or overwhelm u during our visit to Auction Direct. Jordan's approach was professional and friendly, unlike other salesmen, he didn't push for a sale or overwhelm us with information. We were able to find what we we’re looking for within our budget. Thank you for the great service. More
by maribelduran50
November 15, 2023
Recently I bought a car from Auction Direct in Raleigh and Mario was extremely helpful. He was very professional and a very nice guy at the same time. Highly recommended ! :-) and Mario was extremely helpful. He was very professional and a very nice guy at the same time. Highly recommended ! :-) More
by michael.orzol
Employees Worked With
November 14, 2023
I had a great experience with Jordan, helping to get the right car for me. right car for me. More
by marcelwoods08
