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Auction Direct USA - Raleigh

Raleigh, NC

4.8
1,884 Reviews
Auction Direct’s unique approach is centered upon providing customers with the lowest price used cars, trucks, vans, suv, and crossovers with the best car buying experience. Through transparent and fully verifiable, best-in-market pricing in an open, friendly, commission free, no hassle environment, Auction Direct makes its guests feel empowered and effectively eliminates the unpleasant stigmas associated with the typical used car buying experience. The Company offers consumer financing, extended warranties and vehicle protection products. Each of the Auction Direct’s locations has on-site parts and service operations, with the number of service bays ranging from six to sixteen. The service operations perform the initial rigorous 125 point vehicle inspection.
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7601 Glenwood Avenue

Raleigh, NC

27612

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Showing 1,884 reviews

May 27, 2018

Mazda CX5 Keith heard our needs and showed us exactly what we were looking for. He didn’t attempt to talk us into a different choice or a different price point. More

by Katie O
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Jones
May 27, 2018

They make buying a car fun again! Great customer service. Willie listened to what I was looking for in my next car and made a great recommendation. No pressure. No haggling. Guaranteed More

by Ibby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Duncan
May 25, 2018

Joey and Tony were great! They both are patient and helpful. Joey didn't try to sell us something we didn't want. Knowlegeable and friendly. More

by Ladydee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Dilorenzo
May 25, 2018

Great First Car Experience The salesman Keith really was a helpful guy & was straight forward about the car. This is my first time purchasing a car & they made it less stressful More

by MalekD1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Jones
May 25, 2018

Fun and exciting I walked into this dealership not knowing anything about cars, or how to buy one. And the guy I had gotten, Willie Duncan.. was fun, silly and super h More

by Memodes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Collins, Willie Duncan
May 24, 2018

Very Happy Buyer I traded my old car in and purchased this awesome Chevy Trax, today. I was pretty much dreading the experience but to my surprise, it was a really eas More

by Arie919
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Collins, Willie Duncan
May 20, 2018

Two thumbs up I highly recommend this place they will work for you and get you what you want. I don’t remember all the people we talked with but they were all very More

by Mando
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Timothy Cooper
May 19, 2018

Fantastic experience Donna was incredibly helpful throughout the whole experience and did everything that she could to ensure I left happy. She went above and beyond what More

by Tttramel31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donna Moody
May 18, 2018

100% Customer Service My experience with Auction Direct this week was fabulous. Right from the start of my inquiry online the employees provided excellent care. Once I arr More

by DCampbell18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Brewer
May 17, 2018

Great car buying experience !! I was referred to Mr. Willie Duncan by a long time family friend who said that he treats every customer with the utmost respect and courtesy. He made More

by Fudd1983
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Duncan
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