Auction Direct USA - Raleigh

Very Happy Buyer I traded my old car in and purchased this awesome Chevy Trax, today. I was pretty much dreading the experience but to my surprise, it was a really eas I traded my old car in and purchased this awesome Chevy Trax, today. I was pretty much dreading the experience but to my surprise, it was a really easy and pleasant experience. Willie Duncan and Tom Collins worked with me and they could not have been nicer. They were also experts and covered every aspect of the transaction. They were kind and courteous and made me feel at home. I will definitely recommend them to my family and friends. A good day all the way around! Thank you Willie and Tom!! More

Two thumbs up I highly recommend this place they will work for you and get you what you want. I don’t remember all the people we talked with but they were all very I highly recommend this place they will work for you and get you what you want. I don’t remember all the people we talked with but they were all very helpful More

Fantastic experience Donna was incredibly helpful throughout the whole experience and did everything that she could to ensure I left happy. She went above and beyond what Donna was incredibly helpful throughout the whole experience and did everything that she could to ensure I left happy. She went above and beyond what I was expecting, and put me in a vehicle that I loved. I honestly couldn’t have asked for a better car-buying experience than the one that Donna provided. More

100% Customer Service My experience with Auction Direct this week was fabulous. Right from the start of my inquiry online the employees provided excellent care. Once I arr My experience with Auction Direct this week was fabulous. Right from the start of my inquiry online the employees provided excellent care. Once I arrived for my test drive the sales associate, Antonio Brewer, was courteous and knowledgeable. The Auction Direct team worked with me every step of the way to find the best deal for me with my trade in and for the financing of my new car. Thank you, Danielle More

Great car buying experience !! I was referred to Mr. Willie Duncan by a long time family friend who said that he treats every customer with the utmost respect and courtesy. He made I was referred to Mr. Willie Duncan by a long time family friend who said that he treats every customer with the utmost respect and courtesy. He made my family and myself feel relaxed throughout the entire buying experience. His knowledge of my new car was impecable. I have a great car and impressive sales consultant. Thank you Mr. Willie and Auction Direct ! More

Great buying experience I am a repeat customer to Auction Direct and have had two great experiences with Timothy Cooper so if you are looking for a gently used new car please I am a repeat customer to Auction Direct and have had two great experiences with Timothy Cooper so if you are looking for a gently used new car please consider this dealership. More

Great Experience from start to finish I highly recommend this company. It was a smooth experience from the time I walked in til the time I was leaving with my new car. Willie had an appoin I highly recommend this company. It was a smooth experience from the time I walked in til the time I was leaving with my new car. Willie had an appointment before I arrived but still made sure I was taking care of while helping the other couple. Once I selected a new car and we were doing the final inspection, Willie noticed the third brake light was out and quickly pulled it into the service station and got it repaired before I even left. Tom work tirelessly to get me approved with the best deal possible. If you are planning a trip to auction direct, I highly recommend asking for Willie Duncan and Tom Collins. More

Gung Ho bunch of folks Keith Jones went the extra mile and came in on his day off to finish the deal we worked on for several days. I have a Nissan with 275,000 miles and ha Keith Jones went the extra mile and came in on his day off to finish the deal we worked on for several days. I have a Nissan with 275,000 miles and have not bought a truck in 20 years. I said I need a younger version of the truck I have and he put me into a well loved albeit used Frontier. This 7 year old truck has been mistaken for new everywhere I go. What more could anyone ask? So far, so good, fingers crossed. A made in America (Tennessee) pickup truck with a 3 year, 36,000 mile warranty! Thanks guys, you really "got er done"! More

Awesome place to purchase a car From beginning to end, the process was so easy! Keith Jones was great! He and Tom were a delight to work with. There was no pressure. The process was From beginning to end, the process was so easy! Keith Jones was great! He and Tom were a delight to work with. There was no pressure. The process was quick. Loved my experience. More

First Car Everyone who helped us throughout the process was very friendly and they made the whole buying process very simple. Everyone was able to answer any qu Everyone who helped us throughout the process was very friendly and they made the whole buying process very simple. Everyone was able to answer any question you them and it was all around a great experience. More