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Auction Direct USA - Raleigh
Raleigh, NC
1,879 Reviews
Auction Direct’s unique approach is centered upon providing customers with the lowest price used cars, trucks, vans, suv, and crossovers with the best car buying experience.
Through transparent and fully verifiable, best-in-market pricing in an open, friendly, commission free, no hassle environment, Auction Direct makes its guests feel empowered and effectively eliminates the unpleasant stigmas associated with the typical used car buying experience.
The Company offers consumer financing, extended warranties and vehicle protection products.
Each of the Auction Direct’s locations has on-site parts and service operations, with the number of service bays ranging from six to sixteen. The service operations perform the initial rigorous 125 point vehicle inspection.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 AM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 AM
Saturday 9:00 AM - 4:00 AM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 AM
Sunday Closed
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Showing 1,879 reviews
June 20, 2018
Fantastic Service and no pressure to buy!! Very convenient and comfortable atmosphere! After leaving car max unsatisfied, my wife and I were pointed in the direction of direct auto for a great Very convenient and comfortable atmosphere! After leaving car max unsatisfied, my wife and I were pointed in the direction of direct auto for a great experience. I told them my needs and and they were able to accommodate me in my desired price range! More
by Jack11
Employees Worked With
Antonio Brewer
June 17, 2018
Almost new Accord Great price on the car. Car was is great shape and was very clean upon delivery. Everyone at dealership was courteous. Highly recommend Keith! Thanks Great price on the car. Car was is great shape and was very clean upon delivery. Everyone at dealership was courteous. Highly recommend Keith! Thanks! More
by Michellew
Employees Worked With
Keith Jones
June 17, 2018
Repeat customer Auction direct is a great place to buy a car! No hassle, no pressure. come and browse the lot without the feeling of “oh no here comes the pushy sales Auction direct is a great place to buy a car! No hassle, no pressure. come and browse the lot without the feeling of “oh no here comes the pushy sales person”. Wonderful customer service and selection of vehicles. Will be back again and again! More
by JPHall
Employees Worked With
Keith Jones, Tom Collins
June 15, 2018
Best Customer Service EVER! Best customer service ever, amazing facility, family friendly, even have a kids room for the little ones waiting, The best experience, buying a car. Best customer service ever, amazing facility, family friendly, even have a kids room for the little ones waiting, The best experience, buying a car. :):):) Donna was amazing!!! More
by NancyS
Employees Worked With
Donna Moody
June 13, 2018
Donna is amazing! Donna helped us find the perfect car, and she went above and beyond to make us happy. No detail was overlooked. Top notch dealership! Will buy again f Donna helped us find the perfect car, and she went above and beyond to make us happy. No detail was overlooked. Top notch dealership! Will buy again from Auction Direct. More
by Happy car buyer
Employees Worked With
Donna Moody
June 11, 2018
Great service received I had a great experience purchasing my car on 6/10/18..the salesperson was very helpful and the customer service was great I definitely recommend this I had a great experience purchasing my car on 6/10/18..the salesperson was very helpful and the customer service was great I definitely recommend this place More
by Free14
Employees Worked With
Tom Collins, Willie Duncan
June 11, 2018
I highly recommend Auction Direct! Great experience! I visited several large dealerships prior to going to Auction Direct and was very unhappy with their lack of professionalism and aggressive sales ta I visited several large dealerships prior to going to Auction Direct and was very unhappy with their lack of professionalism and aggressive sales tactics. Auction Direct is just the opposite! Khalil was very friendly, knowledgeable and helpful. The sales manager worked with me to find a payment that was pleasing and therefore, I bought my car from them. Furthermore, I never felt pressured and was given many options before I made my decision. I highly recommend Auction Direct. More
by HondaCRV
Employees Worked With
June 10, 2018
Excellent customer service! We just bought a Honda Accord at your Raleigh location and were very impressed with the service we were given. Your staff was friendly and helpful. No We just bought a Honda Accord at your Raleigh location and were very impressed with the service we were given. Your staff was friendly and helpful. No one was pushy! Overall excellent experience! More
by JimmyW
June 10, 2018
Auction Direct made the used car buying process so much easi Willie Duncan went the extra mile for us. The entire Auction Direct experience was great from the test drive to completing the purchase and all of th Willie Duncan went the extra mile for us. The entire Auction Direct experience was great from the test drive to completing the purchase and all of the paperwork. More
by Usedcarshopper
Employees Worked With
Tom Collins, Willie Duncan
June 10, 2018
Thumbs way up!!! Very friendly and very helpful. David and Tony did everything they could to help us get the car we needed. We really appreciated their willingness to Very friendly and very helpful. David and Tony did everything they could to help us get the car we needed. We really appreciated their willingness to work with us and would definitely go here again if need be. Highly recommend Auction Direct USA of Raleigh. More
by Chris & Joann
Employees Worked With
David Ngeve
