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Auction Direct USA - Raleigh

Raleigh, NC

4.7
1,885 Reviews
Auction Direct’s unique approach is centered upon providing customers with the lowest price used cars, trucks, vans, suv, and crossovers with the best car buying experience. Through transparent and fully verifiable, best-in-market pricing in an open, friendly, commission free, no hassle environment, Auction Direct makes its guests feel empowered and effectively eliminates the unpleasant stigmas associated with the typical used car buying experience. The Company offers consumer financing, extended warranties and vehicle protection products. Each of the Auction Direct’s locations has on-site parts and service operations, with the number of service bays ranging from six to sixteen. The service operations perform the initial rigorous 125 point vehicle inspection.
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7601 Glenwood Avenue

Raleigh, NC

27612

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Showing 1,885 reviews

July 15, 2018

Great experience. This was my favorite dealer that i've messed with, there wasn't any pressure and Keith was always available by text or call throughout the buying proc More

by Eab
Recommend Dealer
Yes
Employees Worked With
Keith Jones, Tom Collins
July 14, 2018

Dad buys safe car for daughter Never enjoy spending a lot of money, but Willie and Auction Direct made the process easy, efficient, and transparent. I bought a car my daughter love More

by Richard16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Collins, Willie Duncan, Scott Levin
July 11, 2018

Better than Billed Great experience with zero pressure but attentive and knowledgeable associates. Luke was a real help and a tremendous Brand ambassador— completely tra More

by Budman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tambasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luke Sheldon
July 09, 2018

Kim and Jeff the wrecking crew I had an awesome time, very chill and relaxed. The were professionals, told them what I want and they found it.all the bells and whistles More

by Namzac99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Pearson, Kimberly Melendez
July 06, 2018

Customer Satisfaction Khalil was my car salesman and he was excellent. I would highly recommend Auction Direct for your next car purchase. I didn't feel pressured and the s More

by Luckione
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Khalil Ghanayem
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 04, 2018

Awesome car buying experience! Tim was super helpful and provided thorough explanations of all options during my car buying experience. His knowledge,caring spirit and positive atti More

by Marygarrett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tambasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Timothy Cooper
July 02, 2018

Great, fast experience I had the great opportunity to buy a great 2016 Hyundai Sonata from here. The staff was great! Even with a previous charge back on my credit, I was ab More

by Arcchendler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Khalil Ghanayem
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 02, 2018

Stressful, easy, breezy Car shopping was a headache until I walked into the doors of Auction Direct. The stress was immediately lifted off of my shoulders with Donna. No pres More

by happy123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Collins, Donna Moody
July 02, 2018

Relaxed, straightforward, knowledgeable This is the 2nd car I've bought from Auction Direct. Tom Collins and Donna Moody were clear, knowledgeable, and respected my wants and needs. I came More

by satisfied
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Collins, Donna Moody
June 30, 2018

Knowledgeable and Professinal Just want to say that Donna and Tom treated us with great respect, was very professional and were knowledgeable about the vehicle and the whole proces More

by Dhammill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Collins, Donna Moody
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