Auction Direct USA - Raleigh
Raleigh, NC
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 AM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 AM
Saturday 9:00 AM - 4:00 AM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 AM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,879 reviews
Great, fast experience I had the great opportunity to buy a great 2016 Hyundai Sonata from here. The staff was great! Even with a previous charge back on my credit, I was ab I had the great opportunity to buy a great 2016 Hyundai Sonata from here. The staff was great! Even with a previous charge back on my credit, I was able to get a great car for only $301 a month with no money down! I love my new car and really appreciate the care and fast service I was given. I was in and out with my new car in 3 hours! More
Stressful, easy, breezy Car shopping was a headache until I walked into the doors of Auction Direct. The stress was immediately lifted off of my shoulders with Donna. No pres Car shopping was a headache until I walked into the doors of Auction Direct. The stress was immediately lifted off of my shoulders with Donna. No pressure to pick anything I didn’t want or couldn’t afford. Upon choosing the vehicle of my choice Tom made financing hassle free. I loved my experience here and would highly recommend to a first time car buyer such as myself. Thank you so much Auction Direct and Donna/Tom for such a fun, stress free experience. More
Relaxed, straightforward, knowledgeable This is the 2nd car I've bought from Auction Direct. Tom Collins and Donna Moody were clear, knowledgeable, and respected my wants and needs. I came This is the 2nd car I've bought from Auction Direct. Tom Collins and Donna Moody were clear, knowledgeable, and respected my wants and needs. I came in determined to get a Mazda 3 (model of the last car I had and loved). Donna listened to my list of desired features and matched them to a selection of vehicles. To my surprise, I didn't like the feel of the newer Mazda 3. However, ...Donna selected an alternative, a Nissan Sentra. I reluctantly tried it. She was spot on. It was within my price range, had the get-up-and-go, safety ratings, and Carfax history I was looking for. Tom Collins was calm, informative, and clear about the financial end of buying and taking out a loan on the car. I left extremely satisfied. More
Knowledgeable and Professinal Just want to say that Donna and Tom treated us with great respect, was very professional and were knowledgeable about the vehicle and the whole proces Just want to say that Donna and Tom treated us with great respect, was very professional and were knowledgeable about the vehicle and the whole process of buying the Fiat 500L Trekker. No nonsense deal. I recommend Auction Direct, Donna and Tom! Thanks for the deal and the sweet ride. More
Willie is the best salesman I've ever dealt with Willie is easily the best salesman I've ever dealt with. He made the process of buying a car an enjoyable experience. He answered all of my questions Willie is easily the best salesman I've ever dealt with. He made the process of buying a car an enjoyable experience. He answered all of my questions and explained all of the paperwork. I felt like I made a new friend by the time I left with my new used car. Tom was great as well. Really makes the difference dealing with guys like them. More
Pleasant, no double talk or pressure I was warmly welcomed when I first arrived , they listened to what I wanted, They didn’t waste my time. My agent Luke S. was pleasant and I would reco I was warmly welcomed when I first arrived , they listened to what I wanted, They didn’t waste my time. My agent Luke S. was pleasant and I would recommend him as your agent... however, I give this dealership 4 stars ?? and not 5; Only because they forgot to put gas in my car. Other than that I’m very satisfied. More
I think you’ll like your experience! Walking into the store, I did not know what to expect. First time at Auction Direct. A kiosk up front set me up with Khalil. He asked what I was inter Walking into the store, I did not know what to expect. First time at Auction Direct. A kiosk up front set me up with Khalil. He asked what I was interested in, and I showed him my list. He looked it over, and we headed out to the lot. I did a lot-50 hours plus, of research online before heading out. I had two price points, and different vehicles in each. Auction Direct had 12 cars in my list, 9 at the lower price point I was targeting. Having access to the car fax was a huge help in narrowing down my choice. Khalil was very knowledgeable about the vehicles, and I had just spent all that time researching them. I was happy that Khalil was giving me much of the same info that I already knew - because then I felt like I could trust him if needed on a vehicle that maybe I didn’t do any research on. Bottom line though, I had a great car buying experience. Its always stressful buying a car. I felt he was understanding my needs, we took our time, and I even needed a little break from the process to think on my own, which was totally cool. I ended up with a FANTASTIC car at an unbeatable price - seriously, I know I got a great deal because I had priced out over 20 of this make and model all over NC and VA. And I got piece of mind - adding the “Ultimate” warranty offered by Auction Direct. Financing was a breeze, and that process continued with Khalil on point and actively involved, I wasn’t handed off to someone else. I drove off the lot feeling great, in my new car, in about 5 hours. More
Great experience buying a car from auction direct My experience was great primarily because Willie was very helpful and supportive. I hope to get a similar experience in matters where Auction direct c My experience was great primarily because Willie was very helpful and supportive. I hope to get a similar experience in matters where Auction direct can help related to this car. More
Joe Peoples - salesman for the People! We went into the dealership planning it as our first stop on the tedious and frustrating journey of buying a car. When I met Joe and listened to his We went into the dealership planning it as our first stop on the tedious and frustrating journey of buying a car. When I met Joe and listened to his extremely knowledgeable comments about every vehicle we looked I knew we were in good hands. Don’t let his age fool you! This guy knows cars and even better, his degree in business and finance gave him the education to answer all our questions about the financing aspect of the deal. So what was going to be a long tortuous day turned into a very pleasant experience. We bought a car right there! I would go back to him in a heart beat for a car and I’m recommend my son to him as well! More
The Place to find Your Automobile I went looking for a car, with a budget, and low mileage, with the car fax , and the salesman Khalil was very professional, did not pressure me. I fo I went looking for a car, with a budget, and low mileage, with the car fax , and the salesman Khalil was very professional, did not pressure me. I found the perfect car for my needs, and Auction Direct made everything easy for Me. I highly recommend this place, lots of Cars to Offer according to Your budget. ?🏽 More