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Auction Direct USA - Raleigh

Raleigh, NC

4.7
1,885 Reviews
Auction Direct’s unique approach is centered upon providing customers with the lowest price used cars, trucks, vans, suv, and crossovers with the best car buying experience. Through transparent and fully verifiable, best-in-market pricing in an open, friendly, commission free, no hassle environment, Auction Direct makes its guests feel empowered and effectively eliminates the unpleasant stigmas associated with the typical used car buying experience. The Company offers consumer financing, extended warranties and vehicle protection products. Each of the Auction Direct’s locations has on-site parts and service operations, with the number of service bays ranging from six to sixteen. The service operations perform the initial rigorous 125 point vehicle inspection.
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7601 Glenwood Avenue

Raleigh, NC

27612

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Showing 1,885 reviews

July 25, 2018

Highly Recommend We really appreciated the outstanding customer service! There was a great selection of cars and Khalil was very patient, knowledgeable, and willing t More

by MaryK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tambasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Khalil Ghanayem
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 25, 2018

Great! Timothy Cooper, was a great salesman. He did not try to sale me or show me anything other than what I came looking for. He made sure I was comfortabl More

by Treneeperry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tambasco
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Timothy Cooper
July 24, 2018

2 for 1 great price I came in feeling very educated about what I wanted and needless to say I learned a lot more through the help of Willie and Kent. It made the decisio More

by 2 for 1 great price!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Duncan
July 23, 2018

Friendly sales staff Salesperson was helpful and easy to work with. Car buying service and process was quick. Online service made it easy to search before going. Selecti More

by Vmiguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Timothy Cooper
July 21, 2018

Wonderful Willie was so helpful , He helped me get my perfect car I will definitely tell people to come here for a car I love mine. More

by Nancy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Duncan
July 21, 2018

Great experience buying 2 cars from Willie. We were buying a car for us and a car for our daughter at college. This was by far our best experience at any dealership. Willie & Kent tended to ou More

by Golly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Duncan
July 20, 2018

John Smith I arrived in a bed mood from dealing with other car dealerships earlery that morning but was treated great and left extremely happy. Thanks Keith More

by Cwike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Jones
July 19, 2018

Great experience! I highly recommend Willie Duncan and Auction Direct. Every question was answered and each request met with no hesitation or prevarication. I was given More

by Happy Wake County Driver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Collins, Willie Duncan
July 19, 2018

Phenomenal Experience Keith needs to be promoted to Managment ASAP! Amazing customer service and friendliness!!! Would not go to any other dealer when purchasing another ca More

by Tweir92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Jones, Tom Collins
July 16, 2018

Great experience with Khalil I bought my first car today from auction direct and they did a great job! Khalil Ghanayem helped us find a vehicle and he was incredible. If you want More

by NcVet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Khalil Ghanayem
5.0
This rating includes all reviews, with more weight given to recent reviews.
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