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Auction Direct USA - Raleigh

Raleigh, NC

4.7
1,885 Reviews
Auction Direct’s unique approach is centered upon providing customers with the lowest price used cars, trucks, vans, suv, and crossovers with the best car buying experience. Through transparent and fully verifiable, best-in-market pricing in an open, friendly, commission free, no hassle environment, Auction Direct makes its guests feel empowered and effectively eliminates the unpleasant stigmas associated with the typical used car buying experience. The Company offers consumer financing, extended warranties and vehicle protection products. Each of the Auction Direct’s locations has on-site parts and service operations, with the number of service bays ranging from six to sixteen. The service operations perform the initial rigorous 125 point vehicle inspection.
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7601 Glenwood Avenue

Raleigh, NC

27612

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Showing 1,885 reviews

September 07, 2018

Nice & patitent we first tried to find a sedan to buy and were actually almost there. But at the last moment we changed mind and started over to find a SUV to buy. De More

by duke2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Brewer, Antoinette Pace
September 07, 2018

Good car buying experience Customer service was very good. Willie and Tom were very professional and efficient. Would recommend Auction Direct and Willie and Tom if you want a p More

by endris001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Collins, Willie Duncan, Amani Qassem
September 06, 2018

I Love My Kia I purchased a Sorento last year but it didn't have a third row so I decided to trade it for what I wanted. I came across this one online and contacted More

by Kia2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Timothy Cooper
September 04, 2018

Great customer service. Mr. Duncan and the staff at Auction Direct USA in Raleigh were easy to work with. I appreciated the laid back atmosphere. Mr. Duncan was very helpfu More

by WAW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Collins, Willie Duncan
September 02, 2018

Great experience! This was a great experience. Antoinette was amazing to work with at sales and was so personable. And Tom the finance guy, was good to work with as wel More

by ethanj671
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Collins, Antoinette Pace
September 01, 2018

Excellent Customer Service and nice selection! We had done quite a bit of research online before we arrived. However, online research is no substitute for good customer service and a knowledgeable More

by Tew Family 3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Collins, Willie Duncan
August 31, 2018

Big Deals with Big Willie! Our experience was great. We came to this dealership because we worked with Willie Duncan back in Sanford and loved our experience there. We bought tw More

by Jk4ta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Collins, Willie Duncan
August 30, 2018

Easy, fair, and fast Man I just got to say that this is by far one of the fairest dealers I have ever had the chance of dealing with! Joe People was absolutely kind and st More

by Serg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Peoples
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 29, 2018

Great These guys were very helpful, friendly, knowledgeable, professional and I would recommend this dealership. I’m actually glad that I’ve gotten my car f More

by Killzone3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Khalil Ghanayem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Timothy Cooper
August 28, 2018

Willie Is Truly The Best Willie was beyond helpful through the purchasing process and by far the best car salesman I’ve ever dealt with. He truly cares about the customer and More

by Bradu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Collins, Willie Duncan
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