Auction Direct USA - Raleigh

The process was smooth and quick Antoinette was wonderful! After spending all day at a local dealer, and a horrible experience I left and went to Auction Direct. Everyone was very nic Antoinette was wonderful! After spending all day at a local dealer, and a horrible experience I left and went to Auction Direct. Everyone was very nice. I wasn’t pressured to buy anything and they gave me a fair price for my trade. Finance took about 15 minuets VS 2 hrs at the dealer! I love my new Toyota Rav 4 More

Great selection and service Willie was great at explaining the process, very considerate of our time and patient as our credit union worked through all of the verification. We we Willie was great at explaining the process, very considerate of our time and patient as our credit union worked through all of the verification. We went in looking for a Subaru Forrester and after talking with Willie, he showed us a Honda CRV as well, which better fit our needs and budget. More

Car Buying Experience We had a great experience from start to finish. We told Willie exactly what we wanted and he showed us the car we ended up buying right from the start We had a great experience from start to finish. We told Willie exactly what we wanted and he showed us the car we ended up buying right from the start. The paperwork process was quick and easy. This is our 4th car from here and we plan on coming back for the next one. The whole team were very friendly and great to work with! More

Happy customers Luke was absolutely great! Customer service was above average ! A+++ It’s clear he loves what he does! Your company has a hard worker and great repres Luke was absolutely great! Customer service was above average ! A+++ It’s clear he loves what he does! Your company has a hard worker and great representation in Luke. More

Nice & patitent we first tried to find a sedan to buy and were actually almost there. But at the last moment we changed mind and started over to find a SUV to buy. De we first tried to find a sedan to buy and were actually almost there. But at the last moment we changed mind and started over to find a SUV to buy. Despite of long process and bunch of paperwork, they did really well and finally we bought a nice car! Appreciate their kind & nice attitude and great patient. They're definitely best. More

Good car buying experience Customer service was very good. Willie and Tom were very professional and efficient. Would recommend Auction Direct and Willie and Tom if you want a p Customer service was very good. Willie and Tom were very professional and efficient. Would recommend Auction Direct and Willie and Tom if you want a pleasant experience. More

I Love My Kia I purchased a Sorento last year but it didn't have a third row so I decided to trade it for what I wanted. I came across this one online and contacted I purchased a Sorento last year but it didn't have a third row so I decided to trade it for what I wanted. I came across this one online and contacted Tim Cooper. He was very professional and answered all of my questions precisely. I was very pleased with my purchase and I highly recommend checking them out if you're in the market for a new car. More

Great customer service. Mr. Duncan and the staff at Auction Direct USA in Raleigh were easy to work with. I appreciated the laid back atmosphere. Mr. Duncan was very helpfu Mr. Duncan and the staff at Auction Direct USA in Raleigh were easy to work with. I appreciated the laid back atmosphere. Mr. Duncan was very helpful with our van purchase. More

Great experience! This was a great experience. Antoinette was amazing to work with at sales and was so personable. And Tom the finance guy, was good to work with as wel This was a great experience. Antoinette was amazing to work with at sales and was so personable. And Tom the finance guy, was good to work with as well. He made our wishes happen and we were able to get the car we wanted, at the price and payments we wanted as well. Couldn’t have asked for a better sales and finance team! More

Excellent Customer Service and nice selection! We had done quite a bit of research online before we arrived. However, online research is no substitute for good customer service and a knowledgeable We had done quite a bit of research online before we arrived. However, online research is no substitute for good customer service and a knowledgeable sales representative! Willie talked to us in the showroom to learn exactly what we were and were not interested in looking at today. He showed us a few different model years and allowed us to examine them all thoroughly. Then we took 3 out for test drives. There was no pressure at anytime. This is the second car we’ve bought from Auction Direct and it won’t be our last! More