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Auction Direct USA - Raleigh
Raleigh, NC
1,879 Reviews
Auction Direct’s unique approach is centered upon providing customers with the lowest price used cars, trucks, vans, suv, and crossovers with the best car buying experience.
Through transparent and fully verifiable, best-in-market pricing in an open, friendly, commission free, no hassle environment, Auction Direct makes its guests feel empowered and effectively eliminates the unpleasant stigmas associated with the typical used car buying experience.
The Company offers consumer financing, extended warranties and vehicle protection products.
Each of the Auction Direct’s locations has on-site parts and service operations, with the number of service bays ranging from six to sixteen. The service operations perform the initial rigorous 125 point vehicle inspection.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 AM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 AM
Saturday 9:00 AM - 4:00 AM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 AM
Sunday Closed
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Showing 1,879 reviews
November 29, 2023
Nice people, nice environment, process was very easy, Taha was very friendly, helpful and knowledgeable, highly recommended Taha was very friendly, helpful and knowledgeable, highly recommended More
by Thomas
Employees Worked With
November 28, 2023
Jordan and Paul were great and very knowledgeable with getting me in a car today getting me in a car today More
by macmizzale
Employees Worked With
November 26, 2023
Was very impressed with Hicham, all courteous staff and non- aggressive tone of dealer and salesman. Good car selection reasonable pricing given the climate of economy nowadays. I just found a closer deal non- aggressive tone of dealer and salesman. Good car selection reasonable pricing given the climate of economy nowadays. I just found a closer deal geographically which was critical for me. More
by Silvio
Employees Worked With
November 24, 2023
Jordan is great, he was patient in helping us find the right vehicle at the price and payment we needed. right vehicle at the price and payment we needed. More
by mgmwoods
November 24, 2023
My husband and I both were very impressed with Jordan and the amount of patience he showed. the amount of patience he showed. More
by geneefrench
November 24, 2023
It’s totally a great experience. Jordan did great in assisting me with the process. Jordan did great in assisting me with the process. More
by moyu.feng.ray
Employees Worked With
November 24, 2023
Jordan was a very good salesman who made the experience very easy. His knowledge made us very comfortable with making a purchase. I highly recommend him because you won't regret it! very easy. His knowledge made us very comfortable with making a purchase. I highly recommend him because you won't regret it! More
by mcknightaliceh
November 22, 2023
Initial problem with the brakes. Jordan took care of it in less than 1 hour. Jordan took care of it in less than 1 hour. More
by david.a.williams11
November 21, 2023
This is our second car to buy from Auction Direct within a year. Hicham was very professional and knew exactly what was needed to make a deal happen. We really enjoyed working with Hicham and we will defini a year. Hicham was very professional and knew exactly what was needed to make a deal happen. We really enjoyed working with Hicham and we will definitely be back. More
by Ashraf Boules
November 18, 2023
Great shopping experience, workers were very knowledgeable and knew their jobs well. Did not take very long for my husband and I to find our vehicle. They didn’t hassle us or try to over sell th knowledgeable and knew their jobs well. Did not take very long for my husband and I to find our vehicle. They didn’t hassle us or try to over sell their inventory, just helped us find a vehicle that best suited us. We highly recommend this dealership. More
by autumnpitlick
