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Auction Direct USA - Raleigh

Raleigh, NC

4.7
1,885 Reviews
Auction Direct’s unique approach is centered upon providing customers with the lowest price used cars, trucks, vans, suv, and crossovers with the best car buying experience. Through transparent and fully verifiable, best-in-market pricing in an open, friendly, commission free, no hassle environment, Auction Direct makes its guests feel empowered and effectively eliminates the unpleasant stigmas associated with the typical used car buying experience. The Company offers consumer financing, extended warranties and vehicle protection products. Each of the Auction Direct’s locations has on-site parts and service operations, with the number of service bays ranging from six to sixteen. The service operations perform the initial rigorous 125 point vehicle inspection.
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7601 Glenwood Avenue

Raleigh, NC

27612

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Showing 1,885 reviews

October 31, 2018

Transparent transaction, professional sales people I gave this dealer a 5 star rating because of the way me and my family were treated from the start. Willie and Tom were friendly and honest with me, More

by raul1120
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Collins, Willie Duncan
October 30, 2018

Awesome experience with no pressure whatsoever! Went in to look at a Toyota Tacoma yesterday & had the pleasure of dealing with Willie Duncan. Mr. Duncan was a pleasure to deal with. Very knowledg More

by Trish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Collins, Willie Duncan
October 30, 2018

Nice and friendly Since the moment we walked in, we were treated nicely by everyone. We were able to get all of our questions answered as well as given info we didn't e More

by Schavis2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Williams, Antoinette Pace
October 30, 2018

Excellent Customer Sales Rep The car buying process is the worst in my estimation but Khalil made the experience comfortable and gratifying. We were on the same page from the begi More

by AWIII
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tambasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Khalil Ghanayem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cambi Smith , Antoinette Pace
October 25, 2018

Found everything i needed. So satisfied with the motor vehicle & price. The customer service is so high standard. That had I not found my car. I could have easily waited for cu More

by Blaque Black
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Duncan
October 24, 2018

Fun and friendly Great service with very friendly staff. Made the terrible process of getting a car enjoyable. If I need another vehicle in the future this place will More

by Camey182
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Bielik, Antoinette Pace
October 23, 2018

Kia Sold in a couple hours This was a great experience, the employees were welcoming helpful and efficient. Timothy Cooper was very relatable and informative and I felt like ga More

by Johnkakky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Timothy Cooper
October 23, 2018

I’m driving a new car! I cannot say enough great things about my experience at Auction Direct in Raleigh, NC. Everyone went above and beyond my expectations to make sure tha More

by 2kidmama33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I worked with a lady and gentleman in service that I did not get names for. They were amazing as well!, Victor Tetteh, Jeffrey Amegod
October 22, 2018

Quick, Easy, and Accommodating Was in and out within a few hours with a car. Worked with the lovely Antoinette and Tom to buy and it was a great and easy experience for a first-time More

by DF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Collins, Antoinette Pace
October 20, 2018

Great customer service Antonio Brewer Hiiii I was looking for a Honda Accord....After filling out a online application...Antonio Brewer walked me thru the process... Very friendly ... Know More

by Crystal Honda accord girl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Brewer
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