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Auction Direct USA - Raleigh

Raleigh, NC

4.8
1,879 Reviews
Auction Direct’s unique approach is centered upon providing customers with the lowest price used cars, trucks, vans, suv, and crossovers with the best car buying experience. Through transparent and fully verifiable, best-in-market pricing in an open, friendly, commission free, no hassle environment, Auction Direct makes its guests feel empowered and effectively eliminates the unpleasant stigmas associated with the typical used car buying experience. The Company offers consumer financing, extended warranties and vehicle protection products. Each of the Auction Direct’s locations has on-site parts and service operations, with the number of service bays ranging from six to sixteen. The service operations perform the initial rigorous 125 point vehicle inspection.
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7601 Glenwood Avenue

Raleigh, NC

27612

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Showing 1,879 reviews

November 05, 2018

Good customer service We had a positive and hassle free experience with with great customer service. There were some good vehicle options to check out within our price rang More

by sandy@1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Collins, Willie Duncan
November 04, 2018

Mr Tim was a wonderful Guy I told him the price and what I was looking for Awesome Guy Thanks Again Mr Tim for all your help More

by Marya623
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Timothy Cooper
November 03, 2018

New car! Came into auction direct optimistic about buying a car today. Had a few downfalls with my own financial information, however this dealer was nothing l More

by Scabbia13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Timothy Cooper, Charles Williams
November 01, 2018

Amazing experience This is my second time coming back to Auction Direct in a span of 3 months due to an unfortunate accident with my previous vehicle that was also purch More

by TiffK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Ngeve, Tom Collins, Willie Duncan
October 31, 2018

Transparent transaction, professional sales people I gave this dealer a 5 star rating because of the way me and my family were treated from the start. Willie and Tom were friendly and honest with me, More

by raul1120
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Collins, Willie Duncan
October 30, 2018

Awesome experience with no pressure whatsoever! Went in to look at a Toyota Tacoma yesterday & had the pleasure of dealing with Willie Duncan. Mr. Duncan was a pleasure to deal with. Very knowledg More

by Trish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Collins, Willie Duncan
October 30, 2018

Nice and friendly Since the moment we walked in, we were treated nicely by everyone. We were able to get all of our questions answered as well as given info we didn't e More

by Schavis2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Williams, Antoinette Pace
October 30, 2018

Excellent Customer Sales Rep The car buying process is the worst in my estimation but Khalil made the experience comfortable and gratifying. We were on the same page from the begi More

by AWIII
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tambasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Khalil Ghanayem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cambi Smith , Antoinette Pace
October 25, 2018

Found everything i needed. So satisfied with the motor vehicle & price. The customer service is so high standard. That had I not found my car. I could have easily waited for cu More

by Blaque Black
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Duncan
October 24, 2018

Fun and friendly Great service with very friendly staff. Made the terrible process of getting a car enjoyable. If I need another vehicle in the future this place will More

by Camey182
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Bielik, Antoinette Pace
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