Auction Direct USA - Raleigh
Raleigh, NC
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 AM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 AM
Saturday 9:00 AM - 4:00 AM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 AM
Sunday Closed
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Good customer service We had a positive and hassle free experience with with great customer service. There were some good vehicle options to check out within our price rang We had a positive and hassle free experience with with great customer service. There were some good vehicle options to check out within our price range and we were happy with the entire process. More
Mr Tim was a wonderful Guy I told him the price and what I was looking for Awesome Guy Thanks Again Mr Tim for all your help was a wonderful Guy I told him the price and what I was looking for Awesome Guy Thanks Again Mr Tim for all your help More
New car! Came into auction direct optimistic about buying a car today. Had a few downfalls with my own financial information, however this dealer was nothing l Came into auction direct optimistic about buying a car today. Had a few downfalls with my own financial information, however this dealer was nothing less than the best. Tim, made sure my experience was the best as a first time car buyer. He made sure I left completely satisfied. I love my new car! More
Amazing experience This is my second time coming back to Auction Direct in a span of 3 months due to an unfortunate accident with my previous vehicle that was also purch This is my second time coming back to Auction Direct in a span of 3 months due to an unfortunate accident with my previous vehicle that was also purchased from the same location. Willie, Tom, and David were more than helpful when it came to looking for my next car, and the process of getting me set up was very smooth. They professionally handled my situation, and prioritized my needs. They went above and beyond my expectations and I highly recommend them for any vehicle inquiries. More
Transparent transaction, professional sales people I gave this dealer a 5 star rating because of the way me and my family were treated from the start. Willie and Tom were friendly and honest with me, I gave this dealer a 5 star rating because of the way me and my family were treated from the start. Willie and Tom were friendly and honest with me, they went out of their way to get me the best rate for my car loan. I'm very happy with the truck I purchase from them, I would recommend Auction Direct to anyone in search of a quality vehicle. More
Awesome experience with no pressure whatsoever! Went in to look at a Toyota Tacoma yesterday & had the pleasure of dealing with Willie Duncan. Mr. Duncan was a pleasure to deal with. Very knowledg Went in to look at a Toyota Tacoma yesterday & had the pleasure of dealing with Willie Duncan. Mr. Duncan was a pleasure to deal with. Very knowledgeable, honest & no sales pressure whatsoever. It was a relief walking into a car dealership without being hassled & followed around like a vulture as some car dealerships tend to do. I would highly recommend Mr. Duncan to anyone who is in the market for a new vehicle. Also dealt with Tom Collins who went out of his way in helping with my purchase also. Great team who work together. More
Nice and friendly Since the moment we walked in, we were treated nicely by everyone. We were able to get all of our questions answered as well as given info we didn't e Since the moment we walked in, we were treated nicely by everyone. We were able to get all of our questions answered as well as given info we didn't even know we needed. I would recommend this dealer to anyone that is in search of a vehicle. More
Excellent Customer Sales Rep The car buying process is the worst in my estimation but Khalil made the experience comfortable and gratifying. We were on the same page from the begi The car buying process is the worst in my estimation but Khalil made the experience comfortable and gratifying. We were on the same page from the beginning with the customer/sales rep interaction back and forth. He knew exactly where I was headed and where I wanted to end up! My reservations coming in was high but Khalil brought the car salesman stigma down to a minimum (0). From start to finish, he was honest, cordial and swift in catering to my needs. He definitely gained my trust as we continued to converse through the process. I'd definitely recommend Auction Direct to anyone and would recommend them to Khalil. I believe I made the right car choice! More
Found everything i needed. So satisfied with the motor vehicle & price. The customer service is so high standard. That had I not found my car. I could have easily waited for cu So satisfied with the motor vehicle & price. The customer service is so high standard. That had I not found my car. I could have easily waited for customer Representative Mr. Willie Duncan to find my car.Great guy. More
Fun and friendly Great service with very friendly staff. Made the terrible process of getting a car enjoyable. If I need another vehicle in the future this place will Great service with very friendly staff. Made the terrible process of getting a car enjoyable. If I need another vehicle in the future this place will be my first stop. More