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Auction Direct USA - Raleigh

Raleigh, NC

4.8
1,879 Reviews
Auction Direct’s unique approach is centered upon providing customers with the lowest price used cars, trucks, vans, suv, and crossovers with the best car buying experience. Through transparent and fully verifiable, best-in-market pricing in an open, friendly, commission free, no hassle environment, Auction Direct makes its guests feel empowered and effectively eliminates the unpleasant stigmas associated with the typical used car buying experience. The Company offers consumer financing, extended warranties and vehicle protection products. Each of the Auction Direct’s locations has on-site parts and service operations, with the number of service bays ranging from six to sixteen. The service operations perform the initial rigorous 125 point vehicle inspection.
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7601 Glenwood Avenue

Raleigh, NC

27612

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Showing 1,879 reviews

January 23, 2019

Excellent car buying experience Timothy Cooper was a great salesman who was very personable and eager to assist me in finding the exact car that I was looking for. He was very patien More

by Melody
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Timothy Cooper
January 20, 2019

Wonderful experience Had a great car buying experiences. This is my second time buying from here; and will gladly shop here again when I need another vehicle. More

by BeccaLove
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul, Timothy Cooper
January 20, 2019

Totally Love Auction Direct Auction Direct had the van I was looking for at a great price. Kevin Condon helped make our process so easy. He directed us to his sales guy Joe Peebl More

by Holly77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Tetteh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Peoples
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 19, 2019

Willie is the best! I am so grateful for Willie! His excellent customer service helped me select the perfect car for me! Thanks Willie for making my experience great & he More

by delondria1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Duncan
January 17, 2019

Best way to buy a new vehicle Great personal attention. They listen to what I was looking for. Never pressured. Real good experience. I would definitely recommend for anyone that’s More

by mskura1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tambasco
4.0
This rating includes all reviews, with more weight given to recent reviews.
Khalil Ghanayem
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2019

Awesome customer service!! Worth the drive! Awesome customer service. First up front and honest salesperson I have ever met. Will gladly recommend Willie Duncan. Honestly and professionalism at More

by Thlee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Duncan
January 13, 2019

Great experience Excellent service from Tim. Love the no pressure environment, one of the coldest days of the year and Tim went outside with us and kept a smile on his More

by Lmc68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Timothy Cooper
January 13, 2019

Very good experience Antoinette was very helpful, friendly and enthusiastic. Also, provided helpful information, not only for me but for my family. Overall, good experienc More

by K.wilson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antoinette Pace
January 12, 2019

Good Deal We were looking for a good deal on an Infiniti and had pretty much decided we had to go out of the Triangle area to find a good deal. We were told tha More

by s&l williams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tambasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Timothy Cooper
January 12, 2019

Great! Working with Willie was a surprisingly pleasant experience. I didn’t know what to expect but I didn’t expect to have fun in the process. He was profes More

by Ellenct
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Duncan
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