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Auction Direct USA - Raleigh

Raleigh, NC

4.7
1,885 Reviews
Auction Direct’s unique approach is centered upon providing customers with the lowest price used cars, trucks, vans, suv, and crossovers with the best car buying experience. Through transparent and fully verifiable, best-in-market pricing in an open, friendly, commission free, no hassle environment, Auction Direct makes its guests feel empowered and effectively eliminates the unpleasant stigmas associated with the typical used car buying experience. The Company offers consumer financing, extended warranties and vehicle protection products. Each of the Auction Direct’s locations has on-site parts and service operations, with the number of service bays ranging from six to sixteen. The service operations perform the initial rigorous 125 point vehicle inspection.
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7601 Glenwood Avenue

Raleigh, NC

27612

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Showing 1,885 reviews

February 12, 2019

Great experience My mom and I had a great experience with the sales team and the service dept. Everyone was super helpful and friendly. Thank you, April More

by vafrye
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Cary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Khalil Ghanayem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Collins
February 09, 2019

Our 2nd car buying from this dealer. Great experience. We got a Honda CRV last September. That car was totaled in an accident. We looked at ADUSA and found a Volvo on the website. I got in contact with Wil More

by TBCL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Duncan
February 07, 2019

Antoinette is AWESOME!! Antoinette went above and beyond the level of service that I expected. Was buying a car for my son. She made sure that he was pleased. She gets 5 star More

by Mostly Satisfied
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antoinette Pace
February 06, 2019

Buying process made simple with Kai I just recently bought a Fiat 500 Lounge from this dealership with the help of Kai. During this process Kai was very genuine and not too pushy. He was More

by camerenlea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kai Hardaway
February 06, 2019

BITTER AND SWEET In January 2017 on my way to take my daughter to school I hit a deer which totaled the car I had at the time. This lead to my visit to Auction Direct More

by Sha1011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Duncan
February 04, 2019

Auction Direct USA The staff at Auction Direct were a great. Tom Collins, Sales Manager was very helpful with processing the paperwork. I will buy another car in the f More

by Carman12345
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Collins, Antoinette Pace
February 04, 2019

Helpful interaction Willie was fair and helped me understand the process. Although I didn’t end up buying a car from this dealer, I decided to trade in with this dealer b More

by stewaa15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Duncan
February 03, 2019

Very good at his work Kai, was a absolutely awesome guy to talk to about cars. He answered every question we had. He followed the procedures. He had a humor side of him tha More

by LaminM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tambasco
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victor , Kai Hardaway
January 31, 2019

Professional and personable I went to auction direct on a Sunday to shop around and was able test drive several cars. I liked a car and my sales rep was professional and personab More

by Jaysuz1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Duncan
January 29, 2019

Great Experience! We would recommend AuctionDirectUSA to anyone looking for a used vehicle! Willie Duncan was easy and fun to work with, gave us straight answers, and More

by bjayb1111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Collins, Willie Duncan
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