Auction Direct USA - Raleigh

We bought our teenage daughter a car : we saw the Nissan rogue online that we wanted to test drive. The knowledgeable and helpful service representative took us on a test drive and showe : we saw the Nissan rogue online that we wanted to test drive. The knowledgeable and helpful service representative took us on a test drive and showed us everything we asked for. He was extremely friendly and helpful and prompt in helping us make our purchase. More

Pleasurable Experience We had a great overall experience at Auction Direct in Raleigh. We were helped by Kim first and foremost and she is very helpful and persistent. Not o We had a great overall experience at Auction Direct in Raleigh. We were helped by Kim first and foremost and she is very helpful and persistent. Not only will she tell you every detail and not hide the facts but she will go above and beyond to make sure you are comfortable with your purchase. She never pressured me into a deal I did not want rather she laid out all the information to allow me to make and informed decision. I would recommend dealing with her if visiting this dealership. Overall the facility is spacious and has a ton of good deals on cars. I was mainly looking for a commuter car for my young son to get around to internships/class with. I was able to find exactly what I wanted at a very good price. Overall, great facility, great staff, and great efficiency. Will definitely be back in the future. 5/5. More

Best customer service ever! I went to this dealership not knowing what to expect. But once in my salesman Willie was very patient, thorough and kind. He kept me in the loop thro I went to this dealership not knowing what to expect. But once in my salesman Willie was very patient, thorough and kind. He kept me in the loop throughout the whole process of financing. I would definitely recommend this company to anyone looking for a quality used car. The passion for helping others is evident from start to finish! Thanks Willie and Tom for all your help! More

Willie- Great Customer Service Willie was the best salesperson I have ever worked with! I arrived early for my appointment and he went ahead and pulled the car up front for me. He w Willie was the best salesperson I have ever worked with! I arrived early for my appointment and he went ahead and pulled the car up front for me. He was extremely paitient with me as I had to use a call center to complete my loan. He ended up working with 3 different familes at 1 time and took great care of all of us while never rushing the process. He followed up with me many times while I was on hold with the call center and when I had a question for him he became imediatly available. I just can't say enough good things about Willie! Great customer service and friendly environment! More

Amazing The buying process was easy, quick, and efficient. The dealers and staff were warm and welcoming. It felt like a family and I walked away happy with m The buying process was easy, quick, and efficient. The dealers and staff were warm and welcoming. It felt like a family and I walked away happy with my new vehicle. Cannot say enough good things. Willie Duncan is the best in the car business with 35 years of knowledge. More

Got a nice car The people there were all kind and considerate of what we wanted. Didn’t feel pressured and they were very patient. There were many cars to choose fro The people there were all kind and considerate of what we wanted. Didn’t feel pressured and they were very patient. There were many cars to choose from but I found what I wanted. A little pricier than what I was hoping but for a good car, I just had to bite the bullet. Would go back. More

Exceptional experience buying our new car This was the best experience my husband and I have had buying a car. We got the car we saw online, at the price we wanted with a down payment that wa This was the best experience my husband and I have had buying a car. We got the car we saw online, at the price we wanted with a down payment that was affordable and a monthly payment that fit our budget. Paul, Tim and Kai made the process simple and easy. Thanks guys for your time and effort. When we need another car we will come see you again. More

VW 2018 Beetle Dune I appreciate you all working with me. I enjoyed my experience. I will recommend someone to do business with you all. Have a good year! I appreciate you all working with me. I enjoyed my experience. I will recommend someone to do business with you all. Have a good year! More

Easy,convenient and straight forward I purchased a 2015 range Rover evoque, and I could not be more happier with the customer service and value of vehicle at a excellent price. My salesma I purchased a 2015 range Rover evoque, and I could not be more happier with the customer service and value of vehicle at a excellent price. My salesman Kai was wonderful, he explained everything and answered all the questions that we had and made the car buying process as easy as possible, I would highly recommend him to any of my friends and family More

Happy Happy Happy I felt pressured by other dealerships. However, Antoinette made feel comfortable and most of all confident with my purchase today. I would recommend A I felt pressured by other dealerships. However, Antoinette made feel comfortable and most of all confident with my purchase today. I would recommend Auction Direct USA to everyone! More