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Auction Direct USA - Raleigh

Raleigh, NC

4.7
1,885 Reviews
Auction Direct’s unique approach is centered upon providing customers with the lowest price used cars, trucks, vans, suv, and crossovers with the best car buying experience. Through transparent and fully verifiable, best-in-market pricing in an open, friendly, commission free, no hassle environment, Auction Direct makes its guests feel empowered and effectively eliminates the unpleasant stigmas associated with the typical used car buying experience. The Company offers consumer financing, extended warranties and vehicle protection products. Each of the Auction Direct’s locations has on-site parts and service operations, with the number of service bays ranging from six to sixteen. The service operations perform the initial rigorous 125 point vehicle inspection.
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7601 Glenwood Avenue

Raleigh, NC

27612

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Showing 1,885 reviews

March 10, 2019

350z purchase Willie and Tom were helpful from the beginning. Made the car purchasing experience very stress-free and easy going. Would recommend this dealership ov More

by Creed22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Collins, Willie Duncan
March 10, 2019

Good, quick buying experiences Khalil was very helpful and understanding of our time constraints. He was informative and kept the process moving. The process of buying was very smoo More

by Nc9786
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Khalil Ghanayem
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 10, 2019

Excellent buying experience Would highly recommend Kim Melendez for your next car. She was great very patient, courteous and always greeted us with a smile. She is very knowledge More

by Lu166
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Pearson, Kimberly Melendez
March 08, 2019

Headache Free, Beyond Helpful Great service... let's make it happen mentality. Went above and beyond with service. Really made you feel like family. They made my first car buying More

by ebbysrichards27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antoinette Pace
March 07, 2019

My experience with auction direct USA was a good one Tim and Paul did a excellent job of getting me in a car, it took a while but I’m finally have my car, will go back for another one More

by OD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tambasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Timothy Cooper
March 06, 2019

smooth experience did not commit to buying a car until after a test drive. But the biggest reason besides the test drive was the helpfulness of the salesman and staff t More

by jc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
front desk girls friendly, accountants helpful, Willie Duncan
March 05, 2019

Amazing Tim is an outstanding salesmen and is very professional. I was in and out quickly and without flaw. I will and am going to recommend him to anyone loo More

by JJ0202
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Timothy Cooper
March 05, 2019

I’m so excited! I am very impressed with auction direct. I just purchased my car and I love it!! sales representative, Tim has been with me since I first walked in th More

by Ressa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tambasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Timothy Cooper
March 05, 2019

Wonderful! Everyone was so pleasant and helpful from the moment I arrived. Antoinette and Tom went above and beyond to help me. Thank you so much! More

by Emaria#1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Collins, Antoinette Pace
March 04, 2019

Excellent customer service Kim Melendez was excellent. The deal was easy. The management team was professional. The trade in was more than fair. I actually bought 2 cars on a More

by johntracyfowler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Pearson, Kimberly Melendez
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