Auction Direct USA - Raleigh
Raleigh, NC
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 AM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 AM
Saturday 9:00 AM - 4:00 AM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 AM
Sunday Closed
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Amazing Tim is an outstanding salesmen and is very professional. I was in and out quickly and without flaw. I will and am going to recommend him to anyone loo Tim is an outstanding salesmen and is very professional. I was in and out quickly and without flaw. I will and am going to recommend him to anyone looking for a vehicle. More
I’m so excited! I am very impressed with auction direct. I just purchased my car and I love it!! sales representative, Tim has been with me since I first walked in th I am very impressed with auction direct. I just purchased my car and I love it!! sales representative, Tim has been with me since I first walked in the place. He has assisted me with the whole process from beginning to the end. The selections there are great and could be hard to choose but thank God I had Tims help and patience along the way. I would recommend this dealership to anyone who is looking for a great deal and vehicle. More
Wonderful! Everyone was so pleasant and helpful from the moment I arrived. Antoinette and Tom went above and beyond to help me. Thank you so much! Everyone was so pleasant and helpful from the moment I arrived. Antoinette and Tom went above and beyond to help me. Thank you so much! More
Excellent customer service Kim Melendez was excellent. The deal was easy. The management team was professional. The trade in was more than fair. I actually bought 2 cars on a Kim Melendez was excellent. The deal was easy. The management team was professional. The trade in was more than fair. I actually bought 2 cars on a Saturday. From walking in the door to out the door was 3.5 hours. Good job. More
I couldn’t be happier! My sales man was Willie Duncan. What a great guy! Friendly, very knowledgeable & quick! This man put a whole new experience in car buying. Willie Dunc My sales man was Willie Duncan. What a great guy! Friendly, very knowledgeable & quick! This man put a whole new experience in car buying. Willie Duncan & Tom Collins will definitely get my business again. More
First Time Buyer - Great Experience As a first time buyer, there can be nerves going in...not knowing what questions to ask, not knowing what to expect, etc. but my experience at Auction As a first time buyer, there can be nerves going in...not knowing what questions to ask, not knowing what to expect, etc. but my experience at Auction Direct has been stress free and educational. Willie is by far the best, he is thorough and straightforward. He made this entire process easy from beginning to end. If you're a first time buyer or even a repeat customer I strongly recommend that you ask for Willie!!! You won't be disappointed!! More
Best car buying experience ever! Auction Direct Raleigh provided us with the best car buying experience ever!! No intimidation, no stress!! Willie Duncan was excellent! He was very h Auction Direct Raleigh provided us with the best car buying experience ever!! No intimidation, no stress!! Willie Duncan was excellent! He was very helpful with all of our questions, concerns, and wishes for the car we were hoping to find. Willie found us the perfect car loaded with upgrades and at a unbeatable price. When we had made our selection, he walked us through and explained each step of the buying process. His great personality and experience made us feel like we were dealing with a good friend! Tom Collins was terrific at helping us get the best financing rate and completing the loan process! THANK YOU Willie, Tom, & Auto Direct...we will be back for our next vehicle! More
Exceptional service We just purchased our second vehicle from Auction Direct and received exceptional service. Staff is extremely helpful and attentive to your needs. We We just purchased our second vehicle from Auction Direct and received exceptional service. Staff is extremely helpful and attentive to your needs. We worked with Joe P. who was able to exceed our expectations in all aspects of the purchasing process. We will definitely be back for future purchases. More
Good customer service Had a very good experience at this dealership due to the customer service experience I received. I brought my mom along for support if I was to become Had a very good experience at this dealership due to the customer service experience I received. I brought my mom along for support if I was to become indecisive (which I did) and we ended up spending a long time viewing different vehicles but our sales person Tim was very patient and kind. Ended up purchasing a vehicle that wasn’t on my radar but fit all criteria I wanted and I am very pleased! Overall great experience. More
Kai was great! Kai was excellent. Personable, efficient and kind. He helped me through every step and I ended up with the exact car that I wanted. Thank you! Kai was excellent. Personable, efficient and kind. He helped me through every step and I ended up with the exact car that I wanted. Thank you! More