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Auction Direct USA - Raleigh

Raleigh, NC

4.8
1,879 Reviews
Auction Direct’s unique approach is centered upon providing customers with the lowest price used cars, trucks, vans, suv, and crossovers with the best car buying experience. Through transparent and fully verifiable, best-in-market pricing in an open, friendly, commission free, no hassle environment, Auction Direct makes its guests feel empowered and effectively eliminates the unpleasant stigmas associated with the typical used car buying experience. The Company offers consumer financing, extended warranties and vehicle protection products. Each of the Auction Direct’s locations has on-site parts and service operations, with the number of service bays ranging from six to sixteen. The service operations perform the initial rigorous 125 point vehicle inspection.
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7601 Glenwood Avenue

Raleigh, NC

27612

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Showing 1,879 reviews

March 05, 2019

Amazing Tim is an outstanding salesmen and is very professional. I was in and out quickly and without flaw. I will and am going to recommend him to anyone loo More

by JJ0202
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Timothy Cooper
March 05, 2019

I’m so excited! I am very impressed with auction direct. I just purchased my car and I love it!! sales representative, Tim has been with me since I first walked in th More

by Ressa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tambasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Timothy Cooper
March 05, 2019

Wonderful! Everyone was so pleasant and helpful from the moment I arrived. Antoinette and Tom went above and beyond to help me. Thank you so much! More

by Emaria#1
Customer Service
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Collins, Antoinette Pace
March 04, 2019

Excellent customer service Kim Melendez was excellent. The deal was easy. The management team was professional. The trade in was more than fair. I actually bought 2 cars on a More

by johntracyfowler
Customer Service
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Pearson, Kimberly Melendez
March 02, 2019

I couldn’t be happier! My sales man was Willie Duncan. What a great guy! Friendly, very knowledgeable & quick! This man put a whole new experience in car buying. Willie Dunc More

by Jas/Debo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Collins, Willie Duncan
February 28, 2019

First Time Buyer - Great Experience As a first time buyer, there can be nerves going in...not knowing what questions to ask, not knowing what to expect, etc. but my experience at Auction More

by firsttimebuyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Collins, Willie Duncan
February 27, 2019

Best car buying experience ever! Auction Direct Raleigh provided us with the best car buying experience ever!! No intimidation, no stress!! Willie Duncan was excellent! He was very h More

by Sporty nissan 2019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Collins, Willie Duncan
February 27, 2019

Exceptional service We just purchased our second vehicle from Auction Direct and received exceptional service. Staff is extremely helpful and attentive to your needs. We More

by AJOBRIAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Peoples
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 27, 2019

Good customer service Had a very good experience at this dealership due to the customer service experience I received. I brought my mom along for support if I was to become More

by Indecisive1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Timothy Cooper
February 27, 2019

Kai was great! Kai was excellent. Personable, efficient and kind. He helped me through every step and I ended up with the exact car that I wanted. Thank you! More

by Jkeeney0214
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kai Hardaway
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