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Auction Direct USA - Raleigh
Raleigh, NC
1,885 Reviews
Auction Direct’s unique approach is centered upon providing customers with the lowest price used cars, trucks, vans, suv, and crossovers with the best car buying experience.
Through transparent and fully verifiable, best-in-market pricing in an open, friendly, commission free, no hassle environment, Auction Direct makes its guests feel empowered and effectively eliminates the unpleasant stigmas associated with the typical used car buying experience.
The Company offers consumer financing, extended warranties and vehicle protection products.
Each of the Auction Direct’s locations has on-site parts and service operations, with the number of service bays ranging from six to sixteen. The service operations perform the initial rigorous 125 point vehicle inspection.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 AM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 AM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 1,885 reviews
March 19, 2019
Happy Car Shopping, Happy Daughter! My daughter is a sophomore in college and was involved in a wreck that totaled her car, no fault of her own. So we needed a nice vehicle, that she was My daughter is a sophomore in college and was involved in a wreck that totaled her car, no fault of her own. So we needed a nice vehicle, that she was happy with, to finish out college and maybe later on get a new car when she gets that after college new job! We looked all over for a low mileage, pre-owned vehicle. We actually looked at the vehicle we purchased twice, test drove it and another car. Finally we decided to purchase the first vehicle we had looked at twice. The service we experienced was nice and accommodating. It only took a few hours from start to finish and we were out the door! Our sales representative was easy to work with and answered any questions we had. Overall a great experience! More
by Happy Daughter, Happy Mama!
Employees Worked With
March 19, 2019
Great experience Very quick friendly help from the staff. Walked away with Kia Rio. Couldn't be happier with it. Low mileage, great staff. Very family friendly Very quick friendly help from the staff. Walked away with Kia Rio. Couldn't be happier with it. Low mileage, great staff. Very family friendly More
by Guy124
Employees Worked With
Jeff Pearson, Dylan Yamamoto
March 19, 2019
An unexpected surprise! Joe is a straight shooter that is a master of his craft. He made a brilliant suggestion that totally opened up my eyes. Not to mention he has an ace f Joe is a straight shooter that is a master of his craft. He made a brilliant suggestion that totally opened up my eyes. Not to mention he has an ace finance manager backing him and secured me and incredibly low interest rate. Hats off all around More
by Happy with it
March 19, 2019
A good place to get your car Auctiondirect is a good place to get your car. You will find not only nice cars but also nice people. I really love the way they do their job. Auctiondirect is a good place to get your car. You will find not only nice cars but also nice people. I really love the way they do their job. More
by suchung
Employees Worked With
March 18, 2019
Great experience We went in with a car in mind, looked at other options but came back to our first choice. Joe Peoples was amazing and gently walked us through each st We went in with a car in mind, looked at other options but came back to our first choice. Joe Peoples was amazing and gently walked us through each step. From start to finish with one salesman, the easiest experience we’ve ever had buying a car. And the car was in great shape. They offered gap insurance and full warranty while keeping our payments in the right range. We will definitely be back! More
by MrsSmith
Employees Worked With
March 18, 2019
Helpful and not pushy I was looking for a vehicle because my old one finally died. Other dealerships took that as an opportunity to take advantage of me and pressure me int I was looking for a vehicle because my old one finally died. Other dealerships took that as an opportunity to take advantage of me and pressure me into purchasing a more expensive car. When I came to Auction Direct, they were very patient and took time to look through their inventory to find a car within my price range. Antonio was extremely helpful and made me feel comfortable with looking around. They have been incredibly nice and provided maintenance on a couple small things that needed fixing after the car was purchased at no charge to me, it’s part of their policy! I would absolutely recommend this dealership, as well as Antonio, for being an awesome salesman! More
by Carol19
Employees Worked With
Antonio Brewer, John Collins
March 17, 2019
A Pleasant Surprise We went into the car dealership a little down because we found out the car we had been researching had been sold but we went to the dealership anyway We went into the car dealership a little down because we found out the car we had been researching had been sold but we went to the dealership anyway to try and find something, anything! Our sales associate Tim helped us out immediately and actually informed us that the car we had been hoping for was still available!!!! Tim then helped us and was extremely professional, courteous, and friendly. Enjoyed every minute I was at this dealership and will absolutely recommend it and Tim to anyone looking for a car!! Thank you! More
by EPalmer95
March 16, 2019
Purchased a 2016 Jeep Wrangler from Jeff Great Guy...He helped us with the purchase and we are very satisfied with the way he handled the transaction. We would recommend him highly. Great Guy...He helped us with the purchase and we are very satisfied with the way he handled the transaction. We would recommend him highly. More
by Val
Employees Worked With
Jeff Pearson, Omari Hicks
March 14, 2019
God is good! Mr.Willie Duncan is great salesman he was straight with me on certain things ,he took time to explain things to me that I didn’t understand and I just Mr.Willie Duncan is great salesman he was straight with me on certain things ,he took time to explain things to me that I didn’t understand and I just love they way everything went smoothly and he put me into a beautiful car that I love.I would recommend my family and friends to him. Thank you again Mr. Willie Duncan More
by Samfox
Employees Worked With
Willie Duncan
March 11, 2019
Above and Beyond This is my third vehicle I have purchased from Auction Direct. Joe was awesome! He made us feel comfortable and while the process was long, it was so This is my third vehicle I have purchased from Auction Direct. Joe was awesome! He made us feel comfortable and while the process was long, it was so worth it. Joe's manager, Jeff was very professional and up front with us. They respected the amount of my monthly payment that I wanted to stay within as well as the down payment which was very refreshing. They were not pushy at all. All of our questions were answered and we drove our new vehicle home same day! I am so pleased with my experience. Thank you Joe and Jeff for everything!!!! More
by Slllocklear
