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Auction Direct USA - Raleigh

Raleigh, NC

4.8
1,879 Reviews
Auction Direct’s unique approach is centered upon providing customers with the lowest price used cars, trucks, vans, suv, and crossovers with the best car buying experience. Through transparent and fully verifiable, best-in-market pricing in an open, friendly, commission free, no hassle environment, Auction Direct makes its guests feel empowered and effectively eliminates the unpleasant stigmas associated with the typical used car buying experience. The Company offers consumer financing, extended warranties and vehicle protection products. Each of the Auction Direct’s locations has on-site parts and service operations, with the number of service bays ranging from six to sixteen. The service operations perform the initial rigorous 125 point vehicle inspection.
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7601 Glenwood Avenue

Raleigh, NC

27612

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Showing 1,879 reviews

March 22, 2019

Great transaction on a trade-in/sale in Raleigh Great transaction between Joe Peoples and I on a fantastic trade. Auction Direct is a wonderful business that communicates nicely, offers great used v More

by Maverickcop157
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Peoples
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Moussa Ndiaye
March 20, 2019

Short time was very short in getting the deal done The service and honest was great. The time used to close the deal was excellent. I would recommend this dealership to my friends without hesitation. More

by Army1993
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Khalil Ghanayem
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 20, 2019

Great experience with Auction Direct USA The first time on the lot my wife and I spoke with Joe Peoples. Joe was very personable, patient, and seemed to be knowledgeable about the inventory. More

by CamelPride
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Peoples
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Pearson
March 20, 2019

Good place to buy a car Everything was ok good customer service great vehicle nice and clean good chocolate in the waiting area very friendly guys thanks for guiding me to th More

by Jorge84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tambasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Khalil Ghanayem
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 20, 2019

Great Place to buy a car! Great Customer Service! Everyone were very friendly from the first phone call into the dealership to the car delivery. Very cool and laid back environ More

by NellyB214
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Bielik, Charles Williams, Mo Dari
March 20, 2019

Outstanding experience Had a great experience at Auction Direct. Very knowledgeable staff and the whole process was relatively painless. Got the car I wanted at a great pric More

by Johnny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Tetteh
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 19, 2019

Amazing Service Buying a car from here was the best decision I have ever made. Everyone was so nice. A huge thank you to Joe, he was awesome!! He made me feel comfort More

by Bollingd10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Peoples
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 19, 2019

Great Service Joe was very helpful from the start. He was very personable and did a good job finding the deal that was within my budget. He explained everything dow More

by cscott79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Peoples
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 19, 2019

Most of all I enjoy just walking the lot without a Salesman Most of all I enjoy walking the lot looking at all the different vehicles without a salesman's tagging along behind me and asking questions. One thing More

by PCason
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Timothy Cooper
Mar 19, 2019 -

Auction Direct USA - Raleigh responded

PCason, Thank you for your business and positive review!

March 19, 2019

Friendly,Courteous,Efficent Kimberly and Jeffs customer service skills were amazing!Treated us just like family.Welcoming from the moment walking in the door.Would highly recomme More

by Mark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Pearson, Kimberly Melendez
Mar 19, 2019 -

Auction Direct USA - Raleigh responded

Mark, We appreciate your positive review and the opportunity to earn your business. Thank you,

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