Auction Direct USA - Raleigh

Service department Well, I have mixed things to say about this dealership... I bought my Ford Escape from them and had a great experience and feel like I got a great dea Well, I have mixed things to say about this dealership... I bought my Ford Escape from them and had a great experience and feel like I got a great deal. Scheduling a visit to the maintenance shop was also very easy and nicely managed. My concern centers around the actual mechanics/service technicians. They were not able to replicate or hear the noise I can hear when driving highway speeds. They blew me off after using 1/4 tank of gas on Hwy70 More

Great experience I bought a 2016 Highlander at Auction Direct recently. From the test drive to the sale, Khalil was efficient, informative, and professional. No haggli I bought a 2016 Highlander at Auction Direct recently. From the test drive to the sale, Khalil was efficient, informative, and professional. No haggling, a fair price, and the car was delivered to me exactly as I requested, clean with new tires. More

Great experience She was amazing and so helpful, informative, patience! She showed concern and made me feel comfortable about the decision I made. Great experience ove She was amazing and so helpful, informative, patience! She showed concern and made me feel comfortable about the decision I made. Great experience overall. She is highly recommended! More

amazing saler,he explained everything so clearly and help us with are buy and the experience was so nice ,he showed us all are options saler,he explained everything so clearly and help us with are buy and the experience was so nice ,he showed us all are options More

Got the Car I wanted!!! Had a great experience dealing with Auction Direct. Came in knowing what I wanted and met with Antonio and he helped me with everything. Great time an Had a great experience dealing with Auction Direct. Came in knowing what I wanted and met with Antonio and he helped me with everything. Great time and great service. More

Great! Overall, my experience was an excellent one with Auction Direct. As a first time buyer, I gained quite a bit a knowledge from Kai and received loads o Overall, my experience was an excellent one with Auction Direct. As a first time buyer, I gained quite a bit a knowledge from Kai and received loads of help from everyone that worked with me to purchase my car. The customer service given from all three of these guys (Kai, Paul & Tim) was absolutely amazing! Will definitely recommend this location! More

AMAZING Loved my experience at ADU was amazing!!! Kimberly was a great person to work with and she was honest and awesome to deal with here!!! Loved my experience at ADU was amazing!!! Kimberly was a great person to work with and she was honest and awesome to deal with here!!! More

Best price for a quality car! 1 - They had the best prices for Toyota Camry on autotrader, car guru, true car, etc. 2 - After I bought it I took it to a Toyota dealership. They s 1 - They had the best prices for Toyota Camry on autotrader, car guru, true car, etc. 2 - After I bought it I took it to a Toyota dealership. They said it was in excellent condition. It had new tires and new brakes and no leaks. 3 - Tim was very helpful and patient * The only thing I didn't like was when they tried to get me to get the extended warranty and gap insurance and Scotchgard. They were a little too pushy with that, especially because it's not needed for a Toyota Camry. More

Great service, very customer focused From the minute that I walked in, I felt like a customer. The people at the front entry desk were smiling, and my rep, Joe Peoples, was outstanding. From the minute that I walked in, I felt like a customer. The people at the front entry desk were smiling, and my rep, Joe Peoples, was outstanding. They were quick to review and fairly price my truck that I sold to them. The whole process was painless and respectful, unlike what I got from CarMax up the street. More

Customer Care Thank you, Kim M. for helping my son buy his first vehicle. Your time and patience while we searched for the perfect car was very much appreciated! Fi Thank you, Kim M. for helping my son buy his first vehicle. Your time and patience while we searched for the perfect car was very much appreciated! Finally finding an electric blue vehicle at an affordable price made this experience even better with your help. Thank you, Kim! More