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Auction Direct USA - Raleigh
Raleigh, NC
1,879 Reviews
Auction Direct’s unique approach is centered upon providing customers with the lowest price used cars, trucks, vans, suv, and crossovers with the best car buying experience.
Through transparent and fully verifiable, best-in-market pricing in an open, friendly, commission free, no hassle environment, Auction Direct makes its guests feel empowered and effectively eliminates the unpleasant stigmas associated with the typical used car buying experience.
The Company offers consumer financing, extended warranties and vehicle protection products.
Each of the Auction Direct’s locations has on-site parts and service operations, with the number of service bays ranging from six to sixteen. The service operations perform the initial rigorous 125 point vehicle inspection.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 AM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 AM
Saturday 9:00 AM - 4:00 AM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 AM
Sunday Closed
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Showing 1,879 reviews
April 29, 2019
Fantastic experience! After several uncomfortable visits to conventional car dealerships we landed at Auction Direct! Joe was very helpful and answered all of our question After several uncomfortable visits to conventional car dealerships we landed at Auction Direct! Joe was very helpful and answered all of our questions honestly and thoroughly. He spent several hours with us, making sure we selected the car that was the perfect fit for our needs, staying to finish our transaction for over an hour after closing. If you are looking for a fantastic deal, with no pressure and no haggling, and want unbiased information, you need to go see the good folks at Auction Direct. Thank you Joe for an outstanding experience. We will be back! More
by Lori W.
Employees Worked With
April 27, 2019
AMAZING ANTOINETTE!!!! Antoinette provided us with the most personalized experience. She got to know my husband and I and showed us exactly what we were looking for. This Antoinette provided us with the most personalized experience. She got to know my husband and I and showed us exactly what we were looking for. This is the 2nd car I've purchased from Auction Direct. but definitely not the last! Thank you again Antoinette! More
by ksutton16
Employees Worked With
Tom Collins, Antoinette Pace
April 26, 2019
Excellent place to get your dream car! I was shopping for a 2012 VW Golf TDI, and found the car of my dreams at AuctionDirectUSA. I met Tim and Paul, and they took the time to make my dream I was shopping for a 2012 VW Golf TDI, and found the car of my dreams at AuctionDirectUSA. I met Tim and Paul, and they took the time to make my dream a reality! I can't say enough about their professionalism, their willingness to go the extra mile, and to help me get that car. I would definitely recommend AuctionDirectUSA to anyone looking for a great car! Thank you so much for everything you did! I'm a 100% satisfied customer. Victoria More
by Dukegirl
Employees Worked With
Other Employees :
The cashier... She was great! , Timothy Cooper
April 24, 2019
Easy and great! Joe clearly knew the inventory super well and was able to answer our many, many questions about the details and specifics of each car. He was pleasant Joe clearly knew the inventory super well and was able to answer our many, many questions about the details and specifics of each car. He was pleasant and patient as I slowly made a decision. He was accommodating of my schedule, professional and knowledgeable and, overall, just lovely to work with. I'd go straight back to Joe exclusively if I were buying another car! More
by Mary
Employees Worked With
April 23, 2019
Fantastic Experience Antoinette Pace was the best to work with! She knew the product, explained the warranty and made the experience enjoyable. I would buy another car fro Antoinette Pace was the best to work with! She knew the product, explained the warranty and made the experience enjoyable. I would buy another car from her again! More
by Mary
Employees Worked With
Antoinette Pace
April 23, 2019
AMAZING EXPERIENCE As soon as I walked through the door Kimberly was ready to help me. She asked detailed questions about what I was looking for and what I was looking t As soon as I walked through the door Kimberly was ready to help me. She asked detailed questions about what I was looking for and what I was looking to spend. I never once felt pressured to buy or had a "walk away" gut feeling. She explained to me what cars would look like payment wise and even worked hard to get me the best trade in value. She went above and beyond. Jeff was also absolutely phenomenal. He helped me to secure my loan through the same lender I was using, as well as ensured I stayed a low interest rate and kept my monthly payments 50 DOLLARS below what I said I was willing to pay. I highly recommend working with these two, they were truly 75% percent of the reason I purchased my vehicle. More
by JordanHelms
Employees Worked With
Jeff Pearson, Kimberly Melendez
April 22, 2019
LOVE ANTOINETTE I had the best experience at Auction direct. Antoinette kept us laughing and did all she could to get me in the car I wanted. I had the best experience at Auction direct. Antoinette kept us laughing and did all she could to get me in the car I wanted. More
by Jordan11360
Employees Worked With
Tom Collins, Antoinette Pace
April 22, 2019
Great experience.! Excellent customer service, everyone was so nice. Antoinette made this day very special for me, I would definitely recommend people to come to auction Excellent customer service, everyone was so nice. Antoinette made this day very special for me, I would definitely recommend people to come to auction direct More
by Icesisssmith
Employees Worked With
Antonio Brewer, Antoinette Pace
April 19, 2019
Khalil and Paul are awesome!❤ Great experience with Khalil and Paul! I recommend everyone to come to Auction Direct USA. You will not be disappointed! Thanks so much for everything Great experience with Khalil and Paul! I recommend everyone to come to Auction Direct USA. You will not be disappointed! Thanks so much for everything! More
by Angelia
April 18, 2019
Best service ever! Antoinette was the best sales person! She went above and beyond to get me and my fiancé into a car we will be back soon! Antoinette was the best sales person! She went above and beyond to get me and my fiancé into a car we will be back soon! More
by Southerngirl2013
Employees Worked With
Antoinette Pace
