Auction Direct USA - Raleigh

Awesome people and awesome selection Tim helped me out when I had no idea what to start looking for. Victorworked with the banks and helped me get an amazing vehicle. If it wasnt for them Tim helped me out when I had no idea what to start looking for. Victorworked with the banks and helped me get an amazing vehicle. If it wasnt for them I'd be lost, but their amazing personality helped calm me with all the paperwork that comes with the process. You rock! More

Great selection of vehicles at less than blue book. Great selection of vehicles at prices below Blue Book. Staff is helpful and the whole process is pretty quick and easy. They also got me a rate better Great selection of vehicles at prices below Blue Book. Staff is helpful and the whole process is pretty quick and easy. They also got me a rate better than I came in with. Super happy with the whole experience. Highly recommend if you are in the market for a late model used vehicle. More

Great experience This dealership has a variety of cars, so before visiting here, you should search cars on their website. The website has enough functions to narrow do This dealership has a variety of cars, so before visiting here, you should search cars on their website. The website has enough functions to narrow down the cars. Alec was great, and I highly recommend. He is very friendly, and he took very good care of me. More

Great customer service Everyone was super helpful. No pressure. Answered all of my questions. They had a great selection and financing options as well. Would recommend yo an Everyone was super helpful. No pressure. Answered all of my questions. They had a great selection and financing options as well. Would recommend yo anyone. More

Exactly what we needed After a car accident and insurance only providing a couple of thousand, we went to Auction Direct. We decided on them for our first stop because of th After a car accident and insurance only providing a couple of thousand, we went to Auction Direct. We decided on them for our first stop because of their business model (selling at a fixed amount over their price paid, warranty included, etc.). We worked with Willie Duncan and we got exactly what we needed and paid less than we expected for a replacement car. Willie was honest and helpful and very low pressure. At one point the car we bought had the check engine light come on when they were taking it to put gas in it for us. They explained the situation, talked with the mechanic who explained the issue and what it took to fix it. The transparency was impeccable (their steam cleaning of the engine had an effect on a spark plug, replacing the plug fixed the issue). Willie listened to what we were after through the whole process and showed us what was relevant to our needs and limitations. If I had to buy another car I would be hard pressed to find a reason to work with anyone else. After buying the car, I brought it to a shop I trust and had them look at everything top to bottom for any signs that I bought a car with problems or to see if I had anything to worry about; they said they were impressed how good the car was for as little as I paid and I had nothing to be concerned with on the vehicle. More

This place is awesome. This is a great no hassle place and the customer reps were fantastic. Antoinette and Paul were very friendly in explaining to my wife Anne and I (Leo This is a great no hassle place and the customer reps were fantastic. Antoinette and Paul were very friendly in explaining to my wife Anne and I (Leo) all the ins an outs of car buying. They introduced us to car care options coupled with a loan that was a fantastic deal for our car purchase. You guys were awesome and you provided a pleasant experience for us. More

Excellent service, awesome car! Altho we had already seen a car that we were interested in at another dealer, this car really caught our eye. We traveled almost 3 hours to meet with Altho we had already seen a car that we were interested in at another dealer, this car really caught our eye. We traveled almost 3 hours to meet with Tim Cooper to pursue a deal with him. He worked with us on a great deal and we couldn't be more pleased. I took the car to my regular mechanic this morning to check it over, and although the car is a 2013, he said it was literally like a new car. He was so impressed!!! Thank you, Auction Direct and Tim Cooper!!!? More

Friendly service and great prices! Tim was very friendly, helpful, knowledgeable and knew how to help us. The prices were heart and the cars were all great. I definitely recommend this Tim was very friendly, helpful, knowledgeable and knew how to help us. The prices were heart and the cars were all great. I definitely recommend this place. Thank you for your help and service. More

Excellent experience Definitely recommend buying a vehicle from these people! Friendly staff, very helpful with answering all of our questions. Offered a great extended wa Definitely recommend buying a vehicle from these people! Friendly staff, very helpful with answering all of our questions. Offered a great extended warranty package. We didn’t have to wait long through the paperwork process. Simple, easy and worth it! More

My First Car Buying Experience I absolutely enjoyed every moment at the dealership. Everyone was very friendly and nice. My dealer Mr. Cooper was amazing and I never felt pressured I absolutely enjoyed every moment at the dealership. Everyone was very friendly and nice. My dealer Mr. Cooper was amazing and I never felt pressured to buy. I am now the proud owner of a 2016 Ford Fiesta! More