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Auction Direct USA - Raleigh
Raleigh, NC
1,879 Reviews
Auction Direct’s unique approach is centered upon providing customers with the lowest price used cars, trucks, vans, suv, and crossovers with the best car buying experience.
Through transparent and fully verifiable, best-in-market pricing in an open, friendly, commission free, no hassle environment, Auction Direct makes its guests feel empowered and effectively eliminates the unpleasant stigmas associated with the typical used car buying experience.
The Company offers consumer financing, extended warranties and vehicle protection products.
Each of the Auction Direct’s locations has on-site parts and service operations, with the number of service bays ranging from six to sixteen. The service operations perform the initial rigorous 125 point vehicle inspection.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 AM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 AM
Saturday 9:00 AM - 4:00 AM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 AM
Sunday Closed
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Showing 1,879 reviews
December 13, 2023
Great service and welcoming atmosphere. Very helpful with finding the right and affordable vehicle to purchase. Very helpful with finding the right and affordable vehicle to purchase. More
by james62
December 13, 2023
Jordan was excellent very satisfied With the whole process I recommend auction direst to all process I recommend auction direst to all More
by marykhalil0430
December 12, 2023
Jordan was very personable and real when it came to the vehicles on the lot. Wasn't pushy on a higher priced vehicle and stuck with what I mentioned. vehicles on the lot. Wasn't pushy on a higher priced vehicle and stuck with what I mentioned. More
by bran.galbreath
Employees Worked With
December 11, 2023
We've purchased several cars from Auction Direct and never with the same salesperson. They are our go to dealership for quality cars at a fair price and the sales staff is very knowledgeable. We'll be b never with the same salesperson. They are our go to dealership for quality cars at a fair price and the sales staff is very knowledgeable. We'll be back when it's time to shop for the next one- thanks, mc More
by victorimarc
December 11, 2023
Hicham was AWESOME! He made the process so easy. He answered all my questions and walked me through everything!! I would HIGHLY recommend him when purchasing a car! He made the process so easy. He answered all my questions and walked me through everything!! I would HIGHLY recommend him when purchasing a car! More
by Burnscourtney31
Employees Worked With
December 10, 2023
Clean nice environment. The sales people were very nice and accommodating. Brandon my particular sales person was helpful knowledgeable and very friendly. The sales people were very nice and accommodating. Brandon my particular sales person was helpful knowledgeable and very friendly. More
by bullshark041584
December 08, 2023
ASOLUTELY the best saleaman in Jordan and customer service beyond compare in my purchase. I have bought many vehicles but my experience here has been one of joy. service beyond compare in my purchase. I have bought many vehicles but my experience here has been one of joy. More
by spendye
Employees Worked With
December 08, 2023
Great experience with the company and salesman. Felt like an honest conversation throughout. Didn’t feel pressured to get a car that wasn’t right for me. Felt like an honest conversation throughout. Didn’t feel pressured to get a car that wasn’t right for me. More
by bronsonmaddy
December 06, 2023
Jordan was ever helpful both times my mother and I came in to purchase cars. He is absolutely amazing in to purchase cars. He is absolutely amazing More
by ashley.mupcs
Employees Worked With
December 06, 2023
Great customer service! This is my second go around with Auction Direct USA and I know I’ll be back soon. This is my second go around with Auction Direct USA and I know I’ll be back soon. More
by esmurfie75
