
Auburn Toyota
Auburn, CA
Filter Reviews by Keyword
By Type
Showing 927 reviews
Outstanding Service Dept Bryan Glau in the Service Dept. was most helpful and accommodating. He is concerned and treats you like you are his only customer that day. I recomm Bryan Glau in the Service Dept. was most helpful and accommodating. He is concerned and treats you like you are his only customer that day. I recommend this dealer whole heartedly. More
Always, outstanding service Mike Norton is yet another great service ambassador for Magnussen's Toyota in Auburn. Since 2007, when I purchased my Prius from them, my service exp Mike Norton is yet another great service ambassador for Magnussen's Toyota in Auburn. Since 2007, when I purchased my Prius from them, my service experience has always been excellent. It's a pleasure just going there. Caroline Alexander More
Happy, happy, happy! Louis Trasport is, as always, a pleasure to work with! 4 years ago, after calling every dealer in California, looking for a 2010 Toyota 4 runner-load Louis Trasport is, as always, a pleasure to work with! 4 years ago, after calling every dealer in California, looking for a 2010 Toyota 4 runner-loaded- for $29,000 out the door, he provided! Two days ago, he did it again with our Tundra. Would highly suggest working with him. or his son Ryan, at Auburn Toyota! More
always prompt and polite service have been going since we bought the tundra there. oil changes and a couple of minor problems (tires and mice, truck has been very good). have been going since we bought the tundra there. oil changes and a couple of minor problems (tires and mice, truck has been very good). More
Great Customer Service, As Always We recently had our Highlander's 40,000 mile service done at Magnussen's. Our service advisor, Robert Brassfield, was terrific. Of course, we've com We recently had our Highlander's 40,000 mile service done at Magnussen's. Our service advisor, Robert Brassfield, was terrific. Of course, we've come to expect this from the service department because every advisor we've come in contact with is wonderful. Every single one of them is knowledgeable, honest, truly dedicated to providing excellent customer service, and Robert Brassfield is no exception. We've purchased almost all of our Toyotas from Magnussen's over the last twenty plus years and the great staff there is the primary reason we keep coming back. Even when we purchased Toyotas from somewhere else, Magnussen's Auburn Toyota has done all of our service. Thanks, Magnussen's, for being such a great dealership! More
Service Center We purchased two vehicles from this dealer and have been using the service center for years. Great customer service, great work and price. We love wor We purchased two vehicles from this dealer and have been using the service center for years. Great customer service, great work and price. We love working with Conor Egan as our service rep. He is honest and always keeps us informed. Would highly recommend both this dealer and the service center. More
New tundra purchase I found Magnussen Toyota while searching for a new 2015 Toyota tundra double cab " on-line ". The truck I was looking at was an SR5 model....after se I found Magnussen Toyota while searching for a new 2015 Toyota tundra double cab " on-line ". The truck I was looking at was an SR5 model....after several conversations with Kristen Townsend we decided that a Limited model would better suit my needs. Kristen found the only truck in California that had all of the features I wanted and had it brought to Auburn Magnussen Toyota . The pricing that Kristen gave me was well below list price and was less than other quotes I had received from other dealers. I was very pleased with my decision to purchase my truck in auburn even though I had to drive 2hrs to pick it up. I would definitely recommend Kristen Townsend , she was a pleasure to work with. The finance guy (Chris Carew ) was great to work with also. He explained the extended warranties without being to "pushy" and I decided to purchase an extended warranty which is something that I rarely do. More
Ramon Mendoza made my day! Ramon Mendoza truly listened to my concerns re proper oil type for my 2010 Corolla & went above/beyond to verify the records. Because of his commenda Ramon Mendoza truly listened to my concerns re proper oil type for my 2010 Corolla & went above/beyond to verify the records. Because of his commendable customer service skills, he was able to determine & provide the accurate product for my vehicle and save me $ at the same time! Thank you, Ramon, for taking the extra time to satisfy this customer and put a smile on my face! More
^ months visit Robert Brassfield was very helpful. He set me up with a technician to drive my 2014 Toyota Camry that has a loss power problem at low speeds. Acts lik Robert Brassfield was very helpful. He set me up with a technician to drive my 2014 Toyota Camry that has a loss power problem at low speeds. Acts like the key is turned off. Does not happen all the time. The technician could not duplicate problem but checked transmission oil level which was a little low. Robert suggested that I mention the pproblem again when ever it is serviced. Problem happened as I was leaving dealership and again today. Feel this is very dangerous since the vehicle just coast without power and have been almost hit in the rear end three times. John, Lincoln More
2015 Tacoma 5000 mile service Exellent service! This was my first service experience with Magnussen's Toyota. My appointment was for 1pm and I got there 15 minutes early. I was out Exellent service! This was my first service experience with Magnussen's Toyota. My appointment was for 1pm and I got there 15 minutes early. I was out by 1:40! Thank You More