Auburn Toyota

Service Ramon Mendoza explained all the questions I had and also why I would need to have more work done in the near future. Ramon was polite and helpful. Ramon Mendoza explained all the questions I had and also why I would need to have more work done in the near future. Ramon was polite and helpful. More

Excellent Service Robert Brassfield was very personable and knowledgeable and had my Avalon service appointment organized so that I was happily on my way again in a sh Robert Brassfield was very personable and knowledgeable and had my Avalon service appointment organized so that I was happily on my way again in a short amount of time. I've bought two Toyotas from Magnussen's and always had excellent service. Wouldn't go anywhere else! More

Convenient service Conor Egan and everyone else in the service dept made my 75,000 mile service appointment easy! I especially appreciated the shuttle rides to and from Conor Egan and everyone else in the service dept made my 75,000 mile service appointment easy! I especially appreciated the shuttle rides to and from work! I'll see you all again in five thousand miles! More

Great service We have brought all of our cars to your dealership and have been very pleased with the service we receive. Mike Norton was very courteous and helpful We have brought all of our cars to your dealership and have been very pleased with the service we receive. Mike Norton was very courteous and helpful. More

Excellent Review I've bought two vehicles from Magnessuns Toyota. I came from So Cal and I say this without hesitation, this store is the best car dealer I have ever b I've bought two vehicles from Magnessuns Toyota. I came from So Cal and I say this without hesitation, this store is the best car dealer I have ever bought cars from. That said, my recent treatment by Ramon Mendoza was excellent. He carefully explained to me how brakes worked and what my problem was with my brakes. I learned a lot for a non mechanical guy. At Magnussens, the service manager creates the proper atmosphere for his service guys and gals so his people can give the proper service to the customers. I think the service manager is named Lee. I have seen him on the floor in the afternoon helping the service reps handle the onslaught of customers get their cars repaired. This is customer service that makes this dealership busy place. Customers want to come back. This is my second Toyota from Magnessuns and not my last. A comment about this survey. It is too, too complex and asks too much information. All I want to do is compliment my service advisor, Not give Toyota information so they can pummel me with sales email. Make is easier and smaller. More

Very good customer service experience Yesterday, I took our 2012 Camry Hybrid to Magnussen's Auburn Toyota for its 30,000 mile service. Justin Clay greeted me at the service entrance and g Yesterday, I took our 2012 Camry Hybrid to Magnussen's Auburn Toyota for its 30,000 mile service. Justin Clay greeted me at the service entrance and got the odometer reading off the car, then took me inside. Since I have been taking the Camry there for regular service, plus another visit for a noisy door hinge, which they repaired, I have been very happy with their friendly and professional service, and this time was no acception. Justin was very courteous and professional as he explained everything they were going to do. As it tuned out, they did my 30K mile service at 20K miles, as the Camry was 3 years old. So this would just be a synthetic oil change, and a bumper to bumper inspection, rotate the tires, etc. He asked me if I was going to wait for the car, and I said I may go for a walk, and I gave him my mobile number. He called me about an hour later, and said my car was ready. When I got back, he went over the results of the inspection and led me to the cashier. The price was just as the estimate said. I will continue to take both my Camry Hybrid, and my 2000 4Runner there for service. More

Excellent Service Advisor, Conor Egan is a true professional. Had both cars in for service, oil change & smog on one and a check engine light on the other. Cono Service Advisor, Conor Egan is a true professional. Had both cars in for service, oil change & smog on one and a check engine light on the other. Conor kept us informed in a timely manner. We have been using Magnussen's Auburn Toyota for both our Lexuses for over 8 years; always been very satisfied. More

Very good experience this time. Had my Camry and Tundra in for Magnashield service this week. Dealing with Ramon Mendoza was a pleasant experience. He was very helpful, polite and pr Had my Camry and Tundra in for Magnashield service this week. Dealing with Ramon Mendoza was a pleasant experience. He was very helpful, polite and professional. I had a very good experience with Ramon, my rating does not reflect on Ramon, however my previous experience with another service rep was very different and is the reason for the rating. I will use them for warranty work but no other. More

Very enjoyable! Our salesman, John Winford is amazing! He answered the phone, came in on his day off, which actually was a holiday, and helped us through the buying p Our salesman, John Winford is amazing! He answered the phone, came in on his day off, which actually was a holiday, and helped us through the buying process! Everything was made easy and I will highly recommend this dealership!! More

Great service I was extremely pleased with the service and the work done on my car. My service advisor was Ramon Mendoza who was very helpful, attentive and knowle I was extremely pleased with the service and the work done on my car. My service advisor was Ramon Mendoza who was very helpful, attentive and knowledgeable about the problem I was having with my car. My car was fixed to my satisfaction. More