
Auburn Toyota
Auburn, CA
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We bought a new 2016 PriusV5 model. We set up a meeting with Kristine Townsend at Magnussen's Toyota thru the Costco Auto program. We had talked with Kristine the night before and told h We set up a meeting with Kristine Townsend at Magnussen's Toyota thru the Costco Auto program. We had talked with Kristine the night before and told her what we were looking for in a new car. We wanted the new 2016 Prius V model 5 and she looked and found one that we liked very much. It was a no hassle talk and she explained all of the amenities and what options were available to us as new owners. This is our 4th Prius car. Magnussen's and Kristine were great and all of the staff that we had dealings with, it couldn't have gone any smoother. Loved it. I have pointed other people to Auburn Toyota and will continue to for a new or used car. The staff are wonderful. I will return if I need another car. More
No stress buying, excellent service and great price. We walked in planning to buy a used car and ended up buying a 2016 Highlander. Absolutely no pressure from Bryan Evensen. He calmly eased our concer We walked in planning to buy a used car and ended up buying a 2016 Highlander. Absolutely no pressure from Bryan Evensen. He calmly eased our concerns, never rushing us and spent much time with us showing us all the new technology. We'll never drive down the hill again and deal with the high-pressured, impersonal Roseville Toyota sales staff. Thank you so much Bryan More
good service I took my Toyota Avalon Hybrid in for the 2 year service and was pleased with service advisor, Justin Clay and felt welcome from the girl greeter. I took my Toyota Avalon Hybrid in for the 2 year service and was pleased with service advisor, Justin Clay and felt welcome from the girl greeter. More
Quick, friendly and excellent service. Great price!! We bought our car here and have had nothing but good service and advise from everybody here for the 7 years we have had our car. I especially like We bought our car here and have had nothing but good service and advise from everybody here for the 7 years we have had our car. I especially like Brian Glau, who was efficient, friendly and knew what he was talking about. If I ever need a new car, I will come back to Auburn Toyota!! Thanks!! Erna Suverkropp More
Outstanding salesperson Kristen Townsend! My car buying experience was very pleasant when dealing with salesperson Kristen Townsend! While there were some bumps in the road Kristen always did My car buying experience was very pleasant when dealing with salesperson Kristen Townsend! While there were some bumps in the road Kristen always did her best to take into account my wishes and concerns; in the end she hit a home run with the purchase of my 2016 Toyota 4 Runner. I highly recommend her! More
best service I took my car in for service on Nov. 7 2015 and had the best experience. Auburn Toyota really made me feel welcome, from the girl greeter to my servi I took my car in for service on Nov. 7 2015 and had the best experience. Auburn Toyota really made me feel welcome, from the girl greeter to my service manager 687 Jake McCallum to the parts dept., this man actually showed me how to change my battery in the key, to both cashiers. I am still in awe at how great my experience was. In today world with everything automated, it was really a treat to be made to feel like someone really wants to help you and likes doing their job! I was very lucky to have this experience once again in my life. I think Auburn Toyota really gets it and I say job well done to all involved! Thank you More
Excellent Great non-pressure experience. Both Rocky Robinson and Kristen Townstead did an excellent job and provided the information that helped me decide on th Great non-pressure experience. Both Rocky Robinson and Kristen Townstead did an excellent job and provided the information that helped me decide on the Prius I bought. I will definitely go back in the future. More
As usual, top of the line I had questions for Bryan, he answered them without making me (female) feel dumb or dumber. In other words he DID NOT talk down to me. I had questions for Bryan, he answered them without making me (female) feel dumb or dumber. In other words he DID NOT talk down to me. More
Very good service All staff were very helpfull, they arrange shuttle to downtown Auburn, while my car was at service. I was with my one year old grandson, and they were All staff were very helpfull, they arrange shuttle to downtown Auburn, while my car was at service. I was with my one year old grandson, and they were helpfull and assissted with carseat transfer and other stuff needed. Thank you. Only one thing I am curious about. Previously when we had car at other dealership, at time of service they washed car. So I assumed it was going to happen, but it did not. May be rules changed, I do not know. Next time I will try to find out. More
Service Our Sequoia was in for service last week, and once again we were very pleased with the service provided by Bryan Glau and the other members of the tea Our Sequoia was in for service last week, and once again we were very pleased with the service provided by Bryan Glau and the other members of the team. Bryan always offers a clear explanation of what's needed and takes care of what's needed to be done for a fair price. We always bring our cars to Bryan and I highly recommend him! More