
Auburn Toyota
Auburn, CA
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Got awesome service and the car I wanted Rodney Robinson was a great person to go to. He worked with the head guy (didnt catch name) to get me the best deal. Got what I wanted and good servic Rodney Robinson was a great person to go to. He worked with the head guy (didnt catch name) to get me the best deal. Got what I wanted and good service. More
Michael Stewart, great sales person and easy to deal with I was dreading going into a car dealership because of past experience. I was very pleased to get Michael Stewart. He is a great sales person, got to I was dreading going into a car dealership because of past experience. I was very pleased to get Michael Stewart. He is a great sales person, got to know me and what I wanted. No pressure and lots of info about the Prius. . I would definitely recommend him. More
Service for my 2007 Prius Ramon Mendoza was polite and friendly. He took the time to explain just what would be done. He double checked with me before he replaced wiper inserts Ramon Mendoza was polite and friendly. He took the time to explain just what would be done. He double checked with me before he replaced wiper inserts. My car was serviced in a timely manner. He suggested a future service in June. More
Recall Service appointment Ramon Mendoza was able to get my car in, serviced for recall work, and out in about 1 1/2 hours instead of the 4+ hours originally estimated. I have Ramon Mendoza was able to get my car in, serviced for recall work, and out in about 1 1/2 hours instead of the 4+ hours originally estimated. I have a special needs son and I needed to get home ASAP to meet his bus and after I told Ramon of my situation he did his best to help me out. I truly appreciate this kind of personalized service. More
SERVICE CENTER PROVIDED GREAT SERVICE Purchased my 2015 Highlander from these folks in 02/15. I live appx. 80 miles distant. Found this dealer through "truecar.com." I shopped perhaps a do Purchased my 2015 Highlander from these folks in 02/15. I live appx. 80 miles distant. Found this dealer through "truecar.com." I shopped perhaps a dozen dealers and found the best deal here. When I purchased the car, I opted for a protective film coating on the face of the hood and front end of the car (called a bra). Anyway, in Aug. of 2016 I noted that the film on the hood was looking foggy. To me, it meant that moisture must have gotten between the hood itself and the protective film. Called the dealers service dept. and talked to Bryan Glau, a service advisor. He made an appointment for me to bring in the car. Arrived there in the morning and found out it would be a 3 - 4 hour job. I didn't want to sit around for that amount of time and asked for a loaner car. NO PROBLEM!! They gave me a 2016 RAV-4 and off I was. Came back around noon and the car was ready, looking like new. I have taken my car to Lodi and Fairfield for service. They can't compare to Auburn Toyota. The bottom line when purchasing a car is the service you will be provided..Auburn Toyota is #1 in my book. More
Done well and explained too ! My Highlander developed a chatter in the front brakes - it resoled quickly and all is well in my house again ( it is my wife's car !) My Highlander developed a chatter in the front brakes - it resoled quickly and all is well in my house again ( it is my wife's car !) More
Easy peasy. In and out in just over an hour. Even though I showed up a bit late the service person, Robert Brassfield got the car right in. We didn't buy the car at this dealership but it is the Even though I showed up a bit late the service person, Robert Brassfield got the car right in. We didn't buy the car at this dealership but it is the closest and they have always given fast and friendly service . More
A great dealer with a great sales We chose Auburn Toyota because they had a auto program for Costco member and we did get a great deal with an excellent service from a friendly sales R We chose Auburn Toyota because they had a auto program for Costco member and we did get a great deal with an excellent service from a friendly sales Rocky Robinson. He helped us got our first new Prius, unfortunately we lost it because of a bad accident no long ago. Fortunately We're covered by insurance and able to get another one, my first thought was going back to Auburn Toyota asking Rocky to find another one. He felt sorry about the lost then he worked hard to find a new one for us, finally he got us a new Prius as we described. He also helped us with the warrantee from the first car we couldn't happier than this. Thanks Rocky and Auburn Toyota. More
Auto Dealer we keep going back to We have bought 2 SUVs and 1 car from Auburn Toyota, no pressure, no nonsense, honest and fast business with real true people. We love and trust sales We have bought 2 SUVs and 1 car from Auburn Toyota, no pressure, no nonsense, honest and fast business with real true people. We love and trust sales manager Andy Guerrero who gives us an excellent unbeatable price and treats us very well every time we go there and we live in Reno but like to buy from Auburn Toyota. On our last visit we dealt with Michael Beane in addition to Andy and Michael was very nice too. You want an excellent car buying experience with a great car price, go to Auburn Toyota, you will be happy you did. Shailesh & Marilou Desai. More
No pressure transaction. We dealt with Jack LaFlin on the sales end of the transaction. He was professional and knowledgeable and if he didn't know the answer he tracked down We dealt with Jack LaFlin on the sales end of the transaction. He was professional and knowledgeable and if he didn't know the answer he tracked down the answer. The Finance Manager, Mr. Carew was also knowledgeable, professional and a pleasure to do business with. Our entire transaction was excellent and we would recommend Auburn Toyota to anyone. More