
Auburn Toyota
Auburn, CA
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Awesome Unlike a number of other dealerships I visited, they actually had the vehicles on the lot that I saw on the website, so no bate and switch games. Joh Unlike a number of other dealerships I visited, they actually had the vehicles on the lot that I saw on the website, so no bate and switch games. John was easy to talk to, very knowledgeable about the product and the negotiation and financing process was easy and seamless. More personal touch than high volume dealers where you feel like a you're being pushed. More
Pick up my car after hours I knew I was not going to be back by 6:00pm so Nikki Williams made arrangements for me to pick up my car after hours in the showroom. Thank you Nikk I knew I was not going to be back by 6:00pm so Nikki Williams made arrangements for me to pick up my car after hours in the showroom. Thank you Nikki ! Cindy More
Recall Notice Service I scheduled service for a recall notice I received. When I went in for the appointment, Jake McCallum in the Service Department, recommended I resche I scheduled service for a recall notice I received. When I went in for the appointment, Jake McCallum in the Service Department, recommended I reschedule my appointment for first thing in the morning where I would be a priority appointment. I rescheduled my service appointment and was out of there in half the time predicted for the service. More
Great Experience Mark Neumann and the entire Auburn Toyota crew are terrific to work with and provide excellent and friendly professional service. Highly recommend thi Mark Neumann and the entire Auburn Toyota crew are terrific to work with and provide excellent and friendly professional service. Highly recommend this dealership to all. More
Great service!!!! I had a blinker light go out and took it to Auburn Toyota. Half way home the light went out again. I took in the next day and Nikki Williams was Fanta I had a blinker light go out and took it to Auburn Toyota. Half way home the light went out again. I took in the next day and Nikki Williams was Fantastic!!. She was very friendly and bright and honest. She told me the blinker socket went out and they only charged me for the part not the labor since I was there the day before. Excellent service as always!!!! I live in Rocklin, but have no problem driving to Auburn Toyota for my service. They are GREAT!. More
That was easy! Everything about the appointment was easy - from scheduling to drop off and pick up. Bryan Glau was helpful and courteous explaining everything. I app Everything about the appointment was easy - from scheduling to drop off and pick up. Bryan Glau was helpful and courteous explaining everything. I appreciate the option for local shuttle service. I also appreciate they fixed a minor issue with my windshield wiper on the same visit as my 20,000 mile service. More
Excellent service all the time. Great job on the regular service as always. They got the required service done so fast that I had hardly settled done in the waiting room. Nice job.. Great job on the regular service as always. They got the required service done so fast that I had hardly settled done in the waiting room. Nice job.....didn't waste any of my day on getting it taken care of More
Always treated super! We were greeted by a chipper gentleman when we arrived. Then went inside and were assisted by Nikki Williams. She was fabulous! Very friendly and know We were greeted by a chipper gentleman when we arrived. Then went inside and were assisted by Nikki Williams. She was fabulous! Very friendly and knowledgeable. Based on the service we wanted, she recommended a "mileage" based service. She explained what it covered and we didn't feel pressured to agree with the service recommendation. The service was completed right on time. Nikki went over the service and confirmed we had no other issues. We have purchased multiple vehicles from Auburn Toyota over nearly 20 years and have never been dissatisfied. More
Great service from Jake Mccallum I had my truck in for service and dealt with Jake. He was very professional and friendly. My truck was done 3 hours earlier then promised and it was I had my truck in for service and dealt with Jake. He was very professional and friendly. My truck was done 3 hours earlier then promised and it was washed which was a great surprise. I will definitely take my truck back there and ask for Jake. More
Easy Peasy it started with a phone call. From that point going forward, I was treated as if I was family and I thank Bryan Glau for that. Auburn Toyota Service D it started with a phone call. From that point going forward, I was treated as if I was family and I thank Bryan Glau for that. Auburn Toyota Service Department ROCKS! More