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Auburn Toyota
Auburn, CA
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From the moment I found a vehicle to the moment I drove off the lot - this dealership was outstanding. Throughout the process of build to delivery they kept me informed. The sales and finance group were off the lot - this dealership was outstanding. Throughout the process of build to delivery they kept me informed. The sales and finance group were outstanding. Thank you Auburn Toyota! Love my new Hybrid Highlander. More
Actually bought my RAV 4 here in 2015. I had a bad experience with the service department after that. Decided to use Roseville, CA Toyota as it's much more convenient. I have had nothing b I had a bad experience with the service department after that. Decided to use Roseville, CA Toyota as it's much more convenient. I have had nothing but indifferent to bad service there. Had an issue that needed immediate attention and was not able to book in a timely manner in Roseville, so I took the appointment in Auburn and was assisted by Andrew Gibbs. He was courteous, professional and listened to my concerns and apprehension about using their service. He followed through on getting the job done for me and gave me updates along the way. I really appreciate his going above and beyond to assure me I would be taken care of. Thinking I'll probably make the trek back up the hill the next time I need a service done. Thank you Andrew Gibbs, I look forward to seeing you in the future. More
Nate Olson was friendly and professional. This was my second encounter with him and he was just as helpful as the first time. I will highly recommend him to friends and family. This was my second encounter with him and he was just as helpful as the first time. I will highly recommend him to friends and family. More
Faith was a great salesperson to work with! She was very knowledgeable, easy to work with and made the process easy. I really like that she continued to follow up with me after the sale to ensu She was very knowledgeable, easy to work with and made the process easy. I really like that she continued to follow up with me after the sale to ensure I was comfortable with the features of my new truck. I would recommend her to anybody. Being also in the same line of business I felt the dealer was fair, efficient and organized. I would fully recommend a family member or friend to do business with Auburn Toyota and would recommend Faith specifically ! More
I had an great experience on my recent car service. And my Customer Service Represent representative, Donna Bender made my experience all the better. She was friendly and considerate and kept me update And my Customer Service Represent representative, Donna Bender made my experience all the better. She was friendly and considerate and kept me updated on the process. More
It's always a pleasant experience to have our vehicles maintained at Auburn Toyota. Plus, you can have fun here. Our very professional intake person (Donna) made sure our vehicle was serviced appropriatel maintained at Auburn Toyota. Plus, you can have fun here. Our very professional intake person (Donna) made sure our vehicle was serviced appropriately and then when we checked out, Donna so graciously said, you owe nothing and let me explained your services. But, instead I heard her say "You know nothing", to which I replied I'm 77 years old and know alot. When she realized I misunderstood her, she said, I'm so sorry I said you OWE nothing. We all laughed so hard I am still laughing a day later. The staff witnessed this and started to chime in saying her boss wanted to talk her to about insulting a customer. We all laughed! It was so much fun. This is a super team! I am a Toyota customer for life! More
Victoria Buentello assisted me during my visit to Auburn Toyota. She was personable, caring, and efficient. I would be happy to work with her in the future. Toyota. She was personable, caring, and efficient. I would be happy to work with her in the future. More