Auburn Chrysler Dodge Jeep Ram

after 75000 I noticed unusual tire wear and a pull to the right. 06 ram 2500 4x4 diesel. my trusted shop,linville, showed me ball joint play. Vic and his head mechanic at magnussen assured me "there all like right. 06 ram 2500 4x4 diesel. my trusted shop,linville, showed me ball joint play. Vic and his head mechanic at magnussen assured me "there all like that and took me to where a truck was being worked on and showed me similar play. After educating myself about dodge and "death wobble" ball joint play concerned me. I paid for a 5yr 100,000 mile extended warranty and am thankful. After asking for a printout of the ball joint runout, magically I got new ball joints.And all my other concerns were met right down to a weak seat belt. I was so happy I bought a c note of pizza for the people who got a new drivers seat belt, steering gear box, front pinion seal, power outlet, two rear leaf springs and the upper ball joints for me. my joy was short lived...I had put over two hundred miles on new tires I bought the same day I took my truck to linville, and still had two thirds of the" titties" left on them. When I got my truck 9 days later the 4 miles they put on took all traces of new away from my tires. Within 6 hours an engine component began to rattle and then bang and has since stopped working. One leaf spring was broken, ya they installed a broken leaf spring. and there was grease on drivers seat. Im sorry if I wish to use Roseville or somewhere else but? Vic the service manager, wont allow it. He says we need your business. This is where it stands. I will never let my truck near his lot ever....He could release my truck to Roseville but refuses based on his need for my business. If Bernard Magnussen approves of this guy he should read this and other reviews stacking up against his company. More

By Linda - Aug. 25,2010 Bought a 2004 Jeep 1 1/2 month By Linda - Aug. 25,2010 Bought a 2004 Jeep 1 1/2 month ago, had it checked out by two other shops. Findings are rearend noise and front end pulling h By Linda - Aug. 25,2010 Bought a 2004 Jeep 1 1/2 month ago, had it checked out by two other shops. Findings are rearend noise and front end pulling hard to the right, I was told nothing wrong with the rearend i was told bad bearings by the another shop, and the frontend was out of spec for the the (caster) right min/max SB 3.4/4.4 when checked by another shop (caster)is at 0.45. They ran the same report and said all numbers are in spec. have a warranty and they never take responseablity for any thing. I was told that never take my car to any other shop cause they are all no good, no matter who they are.Oh and the Salesman Sam the man, he talks behind his boss's back when making deals he can't keep and when asked on the rearend noise, because he test drove the car with me, he totally had memory loss, when i just bought the car two weeks prior, he remembered me, but not the noise. DO NOT GO TO THIS DEALERSHIP FOR ANYTHING, they treat there customers very poorly all said and done I walked away crying and still my car not fixed. I agree with two other customers. THERE IS NO CUSTOMER SATISFACTION AT THIS DEALERSHIP AT ALL!!!!!!!!!!!!!!! OH AND THE CAR FAX, DON'T BELEIVE WHAT YOU READ ON IT.!!!!!!!!!!!!!!! More

many problems, poor contract. rewritten with anti theft which vehicle doesn't have, warranty taken out. vehicle has many problems. when i contacted the dealership about the problems, I never, to this day, which vehicle doesn't have, warranty taken out. vehicle has many problems. when i contacted the dealership about the problems, I never, to this day, received a call back or a reply. 1 out of 10! More