Auburn Chrysler Dodge Jeep Ram

Sam Alongi and Matt Fernhoff were awesome! The used auto buying process was fast and efficient thanks to their willingness to listen and their outstanding professionalism. GREAT EXPERIENCE! buying process was fast and efficient thanks to their willingness to listen and their outstanding professionalism. GREAT EXPERIENCE! More

Josh showed attentiveness and interest in meeting our new jeep needs. Great followup on calls and met his commitments to make the sale pleasurable and successful. jeep needs. Great followup on calls and met his commitments to make the sale pleasurable and successful. More

Excellent experience. No pressure and easy to work with. Sam Alongi was one of the best salesman I have ever worked with. He even kept my kids occupied and gave them pizza while we waited. I would definitel Sam Alongi was one of the best salesman I have ever worked with. He even kept my kids occupied and gave them pizza while we waited. I would definitely return to buy next vehicle. More

Sam Longi sale person, was very informative, detailed,and a pleasure to work with. Had some questions about finace, Eric in mangement was very quick to resolve issues. Would highly recommend this dealership a pleasure to work with. Had some questions about finace, Eric in mangement was very quick to resolve issues. Would highly recommend this dealership to others. Consider this dealership to have great customer servcice. More

When we arrived`at this dealership we were approached by SamAlongi hw was very friendly courteous and informative. I would recommend this dealership to someone looking to purchase a new vehicle. SamAlongi hw was very friendly courteous and informative. I would recommend this dealership to someone looking to purchase a new vehicle. More

F.Y.I. ; I recentley purchased a nice used 2500 Dodge F.Y.I. ; I recentley purchased a nice used 2500 Dodge truck from Magnussen's Dodge / Jeep in Auburn. This was the best experiance i've eve F.Y.I. ; I recentley purchased a nice used 2500 Dodge truck from Magnussen's Dodge / Jeep in Auburn. This was the best experiance i've ever had at a car lot, the sales associate , " Josh McClananhan " was the best --- I'd recommed Josh to anyone that's looking for a new or used vehical,,,, From personal experiance, with him i can tell you he'll bend over backwards to get you the best deal ever,,,, When you meet with Josh, you might want to give him a big Thank You for his service with the U.S. Army in Iraq, Josh, Thank You again for helping me get into great truck and "Welcome Home G.I." Proud of Ya. Terry Webb Citrus Heights,Ca. ( Go Army ! ) More

On March 9th 2012 I purchased a new Dodge Ra 3500 mege On March 9th 2012 I purchased a new Dodge Ra 3500 mege cab diesel pickup. The salesman was Sam Alongi. The entire experience from introduction an On March 9th 2012 I purchased a new Dodge Ra 3500 mege cab diesel pickup. The salesman was Sam Alongi. The entire experience from introduction and test drive was very smoothly handled including the closing of the deal. The nest day I returned to have the aftermarket tires and wheels exchanged for the original tires. This was also handled very professionally and quicklly. More

Purchased my 2005 Dodge Ram Diesel 2500 in January 2005. I have had it exclusevely serviced at Magnussen's as they take 10% off of parts for those who purchase their vehicles from Magnussens. I also purc I have had it exclusevely serviced at Magnussen's as they take 10% off of parts for those who purchase their vehicles from Magnussens. I also purchased the extended service warranty which Magnussen's disclosed would be bought back at the end of the policy term if I had not used the policy. That was an $1,885 purchase. Since I bought the truck, I've had two recalls which were minor repairs and recently encountered a front differential oil seal leak that was covered under the original warranty. Magnussen's fixed that and charged a $100 deductible. Two months later the seal leaked again and Magnussen's fixed it at no charge to me. Three months later the seal failed again, but my truck was out of warranty. "Joe" the service writer diagnosed the continuing problem as being caused by a deformed part in the differential. He offered to fix the truck for free and was very courteous. I have experienced no major problems with my truck and Magnussen's has exclusively done the oil changes and major service. I check their website for coupons and have found that if I don't mention them they will tell me what's currently featured and discount my service to the coupon price. I appreciate their willingness to be honest and upfront. Upon my claim for reimbursement of my extended policy I found out (in this economy) that the insurance company underwriting the policy went out of business. To their credit, Magnussen's offered and stood by the policy and a rebate check will be forthcoming. There are a couple of negative postings on this review site. I can't imagine how a dissatisfied customer couldn't find a resolution to avoid positing a negative comment. Never, have I found anyone in seven years of visits to Magnussen's to be discourteous, attempting to do the "side step" on an issue or be unapproachable. I appreciate that my truck is washed and returned clean to me after service and I will continue driving the 50 miles to Auburn to have Magnussen's exclusively service my truck. Hope this is helpful. You have to ask yourself how an unhappy customer couldn't address a complaint and whether their expectations might have been seeking something more than they were entitled too. I'm just miffed by the negatives and have seen many longtime customers in the service waiting room getting both good and bad service news on their vehicles, but never upset, or taken advantage of. More

I have dealt with many dealers & have nothing but good things to say about Magnussens. We got a great deal on our 2011 Jeep GC! Fast, Courtious service with a good since of humor. I dealt with the p good things to say about Magnussens. We got a great deal on our 2011 Jeep GC! Fast, Courtious service with a good since of humor. I dealt with the parts & service department when adding additional accessories to our Jeep. nothing but a great experience there! I read some interesting post prior to me leaving one. I believe that there has been alot of good changes & new staff at this dealership. Thanks again for everything & we will definately buy here again! Greg Todd. More

Glad to see the xxxx bags are still up to no good! To update my post, I have been contacted after threatening a lawyer, only took 6 months. The issues that I have with the vehicle, to this day, haven't b update my post, I have been contacted after threatening a lawyer, only took 6 months. The issues that I have with the vehicle, to this day, haven't been resolved. after two weeks and a few thousand dollars, they still couldn't fix the mechanical problems, and I was told "We are done, don't bring it back." THE GOOD NEWS... Mike crabb, vic, jeff, and a bunch of other duders got FIRED!!! The GENERAL MANAGER!! that makes like 3 GM's fired for bad deals. What does that tell you about Magnussens Dodge. I would love to speak with old man Magnussen! More