Auburn Chrysler Dodge Jeep Ram

Always a great experience and customer service at the Auburn service center. I have taken my Dodge many times and Charles Bruce always takes care of my car. Great communication and service. Auburn service center. I have taken my Dodge many times and Charles Bruce always takes care of my car. Great communication and service. More

The service adviser, Charlie Bruce, listened to my problem and got it resolved immediately. Thank you for listening problem and got it resolved immediately. Thank you for listening More

Good customer service and quick turnaround time for the work done my favorite dealership to go to work done my favorite dealership to go to More

Charlie Bruce provided excellent communication and customer service. He walked us through the issue we were having with our Jeep and very candid about our options even providing his own opinion when w customer service. He walked us through the issue we were having with our Jeep and very candid about our options even providing his own opinion when we asked. He is very experienced and knowledgeable and worked with us on cost. Would recommend this service shop Charlie and the group are top notch! More

My visit started out bad with my truck paperwork not getting assigned to my service rep. My truck sat for 5 days before anyone knew it hadn't been assigned. When they finally realized what had happened getting assigned to my service rep. My truck sat for 5 days before anyone knew it hadn't been assigned. When they finally realized what had happened they didn't make excuses and jump right on it to finish the job with high priority. I understand that things will go wrong sometimes, but what I will remember is that they made up for it by acknowledging what happened and showing me they were working hard to make up for it. More

Auburn Jeep is always timely, and thorough on repairs or service. My Service Rep, Charlie Bruce, is excellent in taking care of my needs. He stays on top of my service needs and keeps me informed of progres service. My Service Rep, Charlie Bruce, is excellent in taking care of my needs. He stays on top of my service needs and keeps me informed of progress. When ever I've have an emergency repair need, as it was this time, he manages to get me in and get it taken care of. That's why I keep coming back. Good job Charlie Bruce! More

Had major issues, Charlie Rose diagnosed to problems quick and repaired in a timely manner. Van is performing well. quick and repaired in a timely manner. Van is performing well. More

Charlie Bruce got my jeep in and headlight replaced with no delays. I’ve had nothing but excellent service. no delays. I’ve had nothing but excellent service. More

I have been coming to Charlie Bruce for all my Ram 3500 needs for over 10 years and I can say without a drought he is the very best service tech I have ever had the pleasure to know and trust with my vehic needs for over 10 years and I can say without a drought he is the very best service tech I have ever had the pleasure to know and trust with my vehicle. He is very knowledgeable about what my truck needs and knows how to fix any problem. I value and trust his word but above all he has become a very good Friend, in my opinion. charlie is a huge asset to your company , last but not least I could go to other dealers closer to me but as long as charlie is at Auburn Dodge ram the extra miles are well worth it.The rating below will not show but I marked them all Very good, yes and very important plus Charlioe is a excellent service tech More

Charlie Bruce is a pleasure to work with. He was knowledgeable about our vehicle and kept us informed of what was going on. Very good customer service! He was knowledgeable about our vehicle and kept us informed of what was going on. Very good customer service! More