Auburn Chrysler Dodge Jeep Ram
Auburn, CA
Filter Reviews by Keyword
By Type
Showing 513 reviews
I used to work in Auburn so this location was convenient. Now I still go to the Auburn location, even though Roseville is much closer to me, because the employees and service are so much more personable and Now I still go to the Auburn location, even though Roseville is much closer to me, because the employees and service are so much more personable and friendly. More
Always a great experience and customer service at the Auburn service center. I have taken my Dodge many times and Charles Bruce always takes care of my car. Great communication and service. Auburn service center. I have taken my Dodge many times and Charles Bruce always takes care of my car. Great communication and service. More
Charlie Bruce provided excellent communication and customer service. He walked us through the issue we were having with our Jeep and very candid about our options even providing his own opinion when w customer service. He walked us through the issue we were having with our Jeep and very candid about our options even providing his own opinion when we asked. He is very experienced and knowledgeable and worked with us on cost. Would recommend this service shop Charlie and the group are top notch! More
My visit started out bad with my truck paperwork not getting assigned to my service rep. My truck sat for 5 days before anyone knew it hadn't been assigned. When they finally realized what had happened getting assigned to my service rep. My truck sat for 5 days before anyone knew it hadn't been assigned. When they finally realized what had happened they didn't make excuses and jump right on it to finish the job with high priority. I understand that things will go wrong sometimes, but what I will remember is that they made up for it by acknowledging what happened and showing me they were working hard to make up for it. More
Auburn Jeep is always timely, and thorough on repairs or service. My Service Rep, Charlie Bruce, is excellent in taking care of my needs. He stays on top of my service needs and keeps me informed of progres service. My Service Rep, Charlie Bruce, is excellent in taking care of my needs. He stays on top of my service needs and keeps me informed of progress. When ever I've have an emergency repair need, as it was this time, he manages to get me in and get it taken care of. That's why I keep coming back. Good job Charlie Bruce! More