
Auburn Chrysler Dodge Jeep Ram
Auburn, CA
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I made my service appointment using their online app about 2 weeks in advance. My appointment was confirmed by the app the morning of the appointment. But when I showed up there was a large discrepancy about 2 weeks in advance. My appointment was confirmed by the app the morning of the appointment. But when I showed up there was a large discrepancy in cost that turned out to have been caused by errors in their online application. I spoke to Val my service writer and Brandon the GM. Brandon looked into the situation and made it right for me. I really appreciate they listened and they made it right. I will be back. More
We decided to go to Auburn instead of our more local Roseville dealership..... it was so easy to pull into the lot, find a parking spot for our second car"we left our Ram truck there for overnight"..... Roseville dealership..... it was so easy to pull into the lot, find a parking spot for our second car"we left our Ram truck there for overnight"..... we were helped immediately. More
I used to work in Auburn so this location was convenient. Now I still go to the Auburn location, even though Roseville is much closer to me, because the employees and service are so much more personable and Now I still go to the Auburn location, even though Roseville is much closer to me, because the employees and service are so much more personable and friendly. More
Always a great experience and customer service at the Auburn service center. I have taken my Dodge many times and Charles Bruce always takes care of my car. Great communication and service. Auburn service center. I have taken my Dodge many times and Charles Bruce always takes care of my car. Great communication and service. More
Charlie Bruce provided excellent communication and customer service. He walked us through the issue we were having with our Jeep and very candid about our options even providing his own opinion when w customer service. He walked us through the issue we were having with our Jeep and very candid about our options even providing his own opinion when we asked. He is very experienced and knowledgeable and worked with us on cost. Would recommend this service shop Charlie and the group are top notch! More