Auburn Chrysler Dodge Jeep Ram

Would never return to this dealership I was looking for a Ram 1500 and had contacted multiple dealers for pricing. This dealership had come the closest to the price I found in Idaho and I I was looking for a Ram 1500 and had contacted multiple dealers for pricing. This dealership had come the closest to the price I found in Idaho and I was willing to pay the (fairly small) difference in order to save myself the trip from Nevada to Idaho. Kevin Hyland had sent over info on a 2015 Ram and agreed to a price on that over the phone. I had decided to go with a 2014 instead and they did a dealer trade to get the 2014 in the color I wanted. I was going to go with my own financing in Nevada and Kevin refused to provide my lender with an unsigned purchase order or guarantee of title (neither of which would have committed either the dealership or myself until we actually made the deal) and instead just told me that his financing would beat the rates of my lender (mine was 2.79% and theirs was 3.99% btw). When we got down to the dealership, Kevin was rude, very passive aggressive, and showed us the 2014 that did not have the same options as I had wanted initially, like the rear axle ratio. Kevin said this was my fault as a consumer (to be fair, he had sent over the info sheet on the 2014). We made an offer on the 2015 instead, since it had the options I wanted, and Kevin wouldn't honor the amount he had agreed to previously. We ended up leaving very dissatisfied with Kevin's sarcastic blessing and I will never return to this dealership. I ended up buying in Reno from an excellent sales team and am very happy with my purchase. More

Warranty repair item Sean did a great job getting an item replaced which was questionably covered under warranty Great to work with and follow through was what what one w Sean did a great job getting an item replaced which was questionably covered under warranty Great to work with and follow through was what what one would expect from top service person More

Oil Change I get my oil changed for my 2012 Fiat at Magnussen's Doge always. Brian Evans is wonderful and always takes such good care of me! They do not sell Fia I get my oil changed for my 2012 Fiat at Magnussen's Doge always. Brian Evans is wonderful and always takes such good care of me! They do not sell Fiats at their dealership, and mine is the only one they see, but I NEVER feel like I am not welcomed or that I am not wanted. The dealership is always clean and everyone is very nice every time I am there. I would recommend this dealership to anyone who is looking for a Chrysler, Dodge, Jeep in the Auburn area. Charis More

Quality work, however Brake ckeck, software update and emergency brake adjustment. As always, friendly service and quality work. However, I felt that the recommended soft Brake ckeck, software update and emergency brake adjustment. As always, friendly service and quality work. However, I felt that the recommended software upgrade should have been a courtesy service as it is fixing problems that should not have been there in the first place... More

Customer's Review Dodge Van worked on very timely, respectfully transported to Toyota for rental card, received several calls regarding progress on car, & I was resp Dodge Van worked on very timely, respectfully transported to Toyota for rental card, received several calls regarding progress on car, & I was respected at all times. More

Awesome, hassel free experience Thank you for a great experience, especially Tom Holst. We had purchased a Ram 1500 a year ago as we moved onto some property. After a year we reali Thank you for a great experience, especially Tom Holst. We had purchased a Ram 1500 a year ago as we moved onto some property. After a year we realized we needed a HD for towing our horses, heavy equipment and for the payload. We first went to Folsom Lake Dodge where we purchased the 1500 and were met with every excuse from the multiple sales and finance people as to why the deal was not possible. We then contacted Tom at Magnussen's and told him what we needed. Through just a few emails we had the trade-in and payment set. After that we went to the dealership and met Tom who had everything in place to turn in our 1500 and get our new 2500. We were in and out in about an hour. Thanks again for an awesome experience. More

First time buyer I had an amazing experience when purchasing my new truck. Jeremy was awesome, able to help find just what I was looking for, and at a great price! I w I had an amazing experience when purchasing my new truck. Jeremy was awesome, able to help find just what I was looking for, and at a great price! I went to the dealership looking to see what I could work with and I drove out in my brand new trick! More

Brian Evans outstanding service advisor Brian handled my service request for a pinon nut safety recall with outstanding customer service and professionalism. Brian explained the work and in Brian handled my service request for a pinon nut safety recall with outstanding customer service and professionalism. Brian explained the work and investigated a second recall on my truck. Thanks Brian! More

Awesome Job I drive over 30 mins because Jon Delucia provides the best service around. I always have a great experience and my car is always happy after we leave I drive over 30 mins because Jon Delucia provides the best service around. I always have a great experience and my car is always happy after we leave. Thank you for the great service. More

If you own a Dodge ramp-van read this! After two unsuccessful trips to Chico seeing the "specialists" in an attempt to have the sliding door (passenger side) repaired I went to Auburn Dodge After two unsuccessful trips to Chico seeing the "specialists" in an attempt to have the sliding door (passenger side) repaired I went to Auburn Dodge. The door would only open manually which didn't do me any good since I use a wheelchair. After three trips to Auburn, a new door module, a new body control, and hundreds of $$$ it was still not repaired. I finally went to Mobility Works in Sacramento who finally found the problem. Turns out it was only a broken wire underneath the panel behind the side door on the driver's side! Needless to say, I doubt very much if any of the parts that were replaced even needed replacing. I will NOT return. More