Auburn Chrysler Dodge Jeep Ram

Quality work, however Brake ckeck, software update and emergency brake adjustment. As always, friendly service and quality work. However, I felt that the recommended soft Brake ckeck, software update and emergency brake adjustment. As always, friendly service and quality work. However, I felt that the recommended software upgrade should have been a courtesy service as it is fixing problems that should not have been there in the first place... More

Customer's Review Dodge Van worked on very timely, respectfully transported to Toyota for rental card, received several calls regarding progress on car, & I was resp Dodge Van worked on very timely, respectfully transported to Toyota for rental card, received several calls regarding progress on car, & I was respected at all times. More

Awesome, hassel free experience Thank you for a great experience, especially Tom Holst. We had purchased a Ram 1500 a year ago as we moved onto some property. After a year we reali Thank you for a great experience, especially Tom Holst. We had purchased a Ram 1500 a year ago as we moved onto some property. After a year we realized we needed a HD for towing our horses, heavy equipment and for the payload. We first went to Folsom Lake Dodge where we purchased the 1500 and were met with every excuse from the multiple sales and finance people as to why the deal was not possible. We then contacted Tom at Magnussen's and told him what we needed. Through just a few emails we had the trade-in and payment set. After that we went to the dealership and met Tom who had everything in place to turn in our 1500 and get our new 2500. We were in and out in about an hour. Thanks again for an awesome experience. More

First time buyer I had an amazing experience when purchasing my new truck. Jeremy was awesome, able to help find just what I was looking for, and at a great price! I w I had an amazing experience when purchasing my new truck. Jeremy was awesome, able to help find just what I was looking for, and at a great price! I went to the dealership looking to see what I could work with and I drove out in my brand new trick! More

Brian Evans outstanding service advisor Brian handled my service request for a pinon nut safety recall with outstanding customer service and professionalism. Brian explained the work and in Brian handled my service request for a pinon nut safety recall with outstanding customer service and professionalism. Brian explained the work and investigated a second recall on my truck. Thanks Brian! More

Awesome Job I drive over 30 mins because Jon Delucia provides the best service around. I always have a great experience and my car is always happy after we leave I drive over 30 mins because Jon Delucia provides the best service around. I always have a great experience and my car is always happy after we leave. Thank you for the great service. More

If you own a Dodge ramp-van read this! After two unsuccessful trips to Chico seeing the "specialists" in an attempt to have the sliding door (passenger side) repaired I went to Auburn Dodge After two unsuccessful trips to Chico seeing the "specialists" in an attempt to have the sliding door (passenger side) repaired I went to Auburn Dodge. The door would only open manually which didn't do me any good since I use a wheelchair. After three trips to Auburn, a new door module, a new body control, and hundreds of $$$ it was still not repaired. I finally went to Mobility Works in Sacramento who finally found the problem. Turns out it was only a broken wire underneath the panel behind the side door on the driver's side! Needless to say, I doubt very much if any of the parts that were replaced even needed replacing. I will NOT return. More

Service Center Considerate of My Time I brought my Jeep Grand Cherokee into Auburn Chrysler Dodge Jeep Ram - Service Center to have a brake electrical service problem diagnosed. They were I brought my Jeep Grand Cherokee into Auburn Chrysler Dodge Jeep Ram - Service Center to have a brake electrical service problem diagnosed. They were able to diagnose and then Sean Bouthiller offered me the option to have the problem fixed while I waited. My Jeep is my only vehicle, and I was able to be back on the road in a very short time. I was very appreciative of the way my entire appointment was handled. More

Good Job Dealing with Jacob Mccallum at Auburn, Chrysler, Dodge, Jeep, Ram has always been an exceptional experience. He's knowledgeable about any problems w Dealing with Jacob Mccallum at Auburn, Chrysler, Dodge, Jeep, Ram has always been an exceptional experience. He's knowledgeable about any problems we may have encountered with our Jeep and sees to it that our Jeep is ready in a timely manner letting us know before any work is done, what the cost will be. Our experience with the Service Center itself is always the best. The cashiers and other service people are always polite and the Service Center itself is always clean and well kept. I would definitely recommend that my friends and relatives use this dealership and Service Center for their automotive needs and will probably buy my next car from them when the time comes. More

Service Visit I was having a problem with the windshield wipers coming on by themselves. After an inspection, service advisor Brian Evans ordered a new wiper switch I was having a problem with the windshield wipers coming on by themselves. After an inspection, service advisor Brian Evans ordered a new wiper switch, thinking this was the problem. It was installed and everything's fine so far. Brian is very courteous, professional, helpful and friendly. He's a pleasure to work with. I'll come again to this dealership for service. More