Auburn Chrysler Dodge Jeep Ram
Auburn, CA
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Excellent service from purchase to repairs! Recently had a message on my dash to service my transmission. I popped in and on two different occasions John Delucia and Robert Towe came out to the Recently had a message on my dash to service my transmission. I popped in and on two different occasions John Delucia and Robert Towe came out to the Jeep and checked to see if there was a code for a problem. There wasn't but on the second go around, there was an update for the computer, so Robert scheduled an appt. quick and painless! Super service, nice atmosphere. Not the "typical" car dealership feel! I never feel like they are too busy to take care of my concerns. Highly recommend them! Thanks, Suzie T. More
Service Department I came in with a relatively minor warranty issue. Service advisor John DeLucia took immediate ownership of the problem and it was fixed with zero hass I came in with a relatively minor warranty issue. Service advisor John DeLucia took immediate ownership of the problem and it was fixed with zero hassle. During that repair, they discovered a more serious problem and again, took care of it! Great Service! More
Warranty - service I have had only good experiences with Auburn Chrysler Dodge (formerly Magnussen's Chrysler Dodge). I have and bought three Chrysler 300 and a Dodge o I have had only good experiences with Auburn Chrysler Dodge (formerly Magnussen's Chrysler Dodge). I have and bought three Chrysler 300 and a Dodge over the last 20 years from Magnussen's and had them all serviced there. Brian tried his best to get my car serviced as quickly as possible while I waited. More
Great service done I recently had the regular service done on my truck. John Delucia is my service person and I want to say he is great at his job. He makes sure I am ha I recently had the regular service done on my truck. John Delucia is my service person and I want to say he is great at his job. He makes sure I am happy with the work done and is finished in good time. I will continue to do business with Magnussens as I have for several years. Great job guys and thanks to John for work well done. Linda Davidson Penn Valley, California More
wonderful place So we bought a used car and with a week started hearing a concerning noise I'm 9 months pregnant and need a reliable vehicle. I called and spoke with So we bought a used car and with a week started hearing a concerning noise I'm 9 months pregnant and need a reliable vehicle. I called and spoke with John Delucia he said bring it in and we'll take care of it! We had to leave it over night because they needed to order a part but they were extremely friendly and helpful. Turns out it was the back breaks and they replaced them at no charge. We drove home and no noise! About 4 days later the noise came back and I was back on the phone with John Delucia and he took care of it again at no charge to us. I was so please at the extra lengths they went to, to ease my pregnant mind and send me on my way in a safe vehicle for my expecting bundle of joy! More
Emergency Service I had a check engine light come on the day before a long road trip. I called Brian Evans and he worked me in that day to be sure that I was taken car I had a check engine light come on the day before a long road trip. I called Brian Evans and he worked me in that day to be sure that I was taken care of before our trip. I appreciated getting taken care of that day, the day after Christmas which was a busy day. More
Honest guys and clean work Dealerships can be hit or miss... Magnussens Dodge is doing it right! Service department is quick on the fix and great communicators!!! The mechanics Dealerships can be hit or miss... Magnussens Dodge is doing it right! Service department is quick on the fix and great communicators!!! The mechanics did clean work and quality repairs... More
Best customer servece...ever! A heartfelt thank you to Kevin Hyland and Brandon Gallawa for making the purchase of our new Jeep Grand Cherokee so effortless! Of all the dealership A heartfelt thank you to Kevin Hyland and Brandon Gallawa for making the purchase of our new Jeep Grand Cherokee so effortless! Of all the dealerships we visited (and there were so many), we are so happy we traveled the 60 miles from our home in Shingle Springs to your dealership in Auburn, CA. Well worth the drive! Best customer service....ever! More
Transmission Service Like to thank Sean Bouthillier for finally making sure my transmission was properly adjusted. After 3 trips to other dealers. It's now fixed right! Like to thank Sean Bouthillier for finally making sure my transmission was properly adjusted. After 3 trips to other dealers. It's now fixed right! More
Fast easy and fair I had challenging credit but Tom Holst and BG made the deal work and I am very pleased with the deal I got on a used Wrangler. Tom had everything rea I had challenging credit but Tom Holst and BG made the deal work and I am very pleased with the deal I got on a used Wrangler. Tom had everything ready prior to my arrival since I was from out of town and the whole process was very easy. More