Auburn Chrysler Dodge Jeep Ram

Great service done I recently had the regular service done on my truck. John Delucia is my service person and I want to say he is great at his job. He makes sure I am ha I recently had the regular service done on my truck. John Delucia is my service person and I want to say he is great at his job. He makes sure I am happy with the work done and is finished in good time. I will continue to do business with Magnussens as I have for several years. Great job guys and thanks to John for work well done. Linda Davidson Penn Valley, California More

wonderful place So we bought a used car and with a week started hearing a concerning noise I'm 9 months pregnant and need a reliable vehicle. I called and spoke with So we bought a used car and with a week started hearing a concerning noise I'm 9 months pregnant and need a reliable vehicle. I called and spoke with John Delucia he said bring it in and we'll take care of it! We had to leave it over night because they needed to order a part but they were extremely friendly and helpful. Turns out it was the back breaks and they replaced them at no charge. We drove home and no noise! About 4 days later the noise came back and I was back on the phone with John Delucia and he took care of it again at no charge to us. I was so please at the extra lengths they went to, to ease my pregnant mind and send me on my way in a safe vehicle for my expecting bundle of joy! More

Emergency Service I had a check engine light come on the day before a long road trip. I called Brian Evans and he worked me in that day to be sure that I was taken car I had a check engine light come on the day before a long road trip. I called Brian Evans and he worked me in that day to be sure that I was taken care of before our trip. I appreciated getting taken care of that day, the day after Christmas which was a busy day. More

Honest guys and clean work Dealerships can be hit or miss... Magnussens Dodge is doing it right! Service department is quick on the fix and great communicators!!! The mechanics Dealerships can be hit or miss... Magnussens Dodge is doing it right! Service department is quick on the fix and great communicators!!! The mechanics did clean work and quality repairs... More

Best customer servece...ever! A heartfelt thank you to Kevin Hyland and Brandon Gallawa for making the purchase of our new Jeep Grand Cherokee so effortless! Of all the dealership A heartfelt thank you to Kevin Hyland and Brandon Gallawa for making the purchase of our new Jeep Grand Cherokee so effortless! Of all the dealerships we visited (and there were so many), we are so happy we traveled the 60 miles from our home in Shingle Springs to your dealership in Auburn, CA. Well worth the drive! Best customer service....ever! More

Transmission Service Like to thank Sean Bouthillier for finally making sure my transmission was properly adjusted. After 3 trips to other dealers. It's now fixed right! Like to thank Sean Bouthillier for finally making sure my transmission was properly adjusted. After 3 trips to other dealers. It's now fixed right! More

Fast easy and fair I had challenging credit but Tom Holst and BG made the deal work and I am very pleased with the deal I got on a used Wrangler. Tom had everything rea I had challenging credit but Tom Holst and BG made the deal work and I am very pleased with the deal I got on a used Wrangler. Tom had everything ready prior to my arrival since I was from out of town and the whole process was very easy. More

Would never return to this dealership I was looking for a Ram 1500 and had contacted multiple dealers for pricing. This dealership had come the closest to the price I found in Idaho and I I was looking for a Ram 1500 and had contacted multiple dealers for pricing. This dealership had come the closest to the price I found in Idaho and I was willing to pay the (fairly small) difference in order to save myself the trip from Nevada to Idaho. Kevin Hyland had sent over info on a 2015 Ram and agreed to a price on that over the phone. I had decided to go with a 2014 instead and they did a dealer trade to get the 2014 in the color I wanted. I was going to go with my own financing in Nevada and Kevin refused to provide my lender with an unsigned purchase order or guarantee of title (neither of which would have committed either the dealership or myself until we actually made the deal) and instead just told me that his financing would beat the rates of my lender (mine was 2.79% and theirs was 3.99% btw). When we got down to the dealership, Kevin was rude, very passive aggressive, and showed us the 2014 that did not have the same options as I had wanted initially, like the rear axle ratio. Kevin said this was my fault as a consumer (to be fair, he had sent over the info sheet on the 2014). We made an offer on the 2015 instead, since it had the options I wanted, and Kevin wouldn't honor the amount he had agreed to previously. We ended up leaving very dissatisfied with Kevin's sarcastic blessing and I will never return to this dealership. I ended up buying in Reno from an excellent sales team and am very happy with my purchase. More

Warranty repair item Sean did a great job getting an item replaced which was questionably covered under warranty Great to work with and follow through was what what one w Sean did a great job getting an item replaced which was questionably covered under warranty Great to work with and follow through was what what one would expect from top service person More

Oil Change I get my oil changed for my 2012 Fiat at Magnussen's Doge always. Brian Evans is wonderful and always takes such good care of me! They do not sell Fia I get my oil changed for my 2012 Fiat at Magnussen's Doge always. Brian Evans is wonderful and always takes such good care of me! They do not sell Fiats at their dealership, and mine is the only one they see, but I NEVER feel like I am not welcomed or that I am not wanted. The dealership is always clean and everyone is very nice every time I am there. I would recommend this dealership to anyone who is looking for a Chrysler, Dodge, Jeep in the Auburn area. Charis More