Auburn Chrysler Dodge Jeep Ram

Software Update Company car (Jeep Cherokee Sport) needed a software update. Heard of instances where the wait time was about 2 weeks to get an appointment. I got o Company car (Jeep Cherokee Sport) needed a software update. Heard of instances where the wait time was about 2 weeks to get an appointment. I got one within days and dealt with John DeLucia. Handled it quickly and efficiently. Friendly and prompt service. More

Excellent and thorough service! My experience with Magnussens has been consistently high quality. I trust the service I receive and results. The customer service is excellent and fri My experience with Magnussens has been consistently high quality. I trust the service I receive and results. The customer service is excellent and friendly, and I always come here for help and support. More

Had a very bad experience at Auburn Chrysler Jeep It took them an hour and a half tell me my fog light was missing which I told them from the beginning, took another hour and a half to tell me I have It took them an hour and a half tell me my fog light was missing which I told them from the beginning, took another hour and a half to tell me I have a bad ground and they can't finish working on it today, too come back another day, I will never take my vehicle back to Auburn. And I would never recommend taking your vehicle there if their technicians can't figure out a bulbs messing with in the first 10 minutes they have major issues they must have got their degree online:( More

New Cherokee Trail Hawk We were treated with respect, concern about our needs and both Larry and Jason worked with us to get the vehicle and the deal we wanted. It is a plea We were treated with respect, concern about our needs and both Larry and Jason worked with us to get the vehicle and the deal we wanted. It is a pleasure working with them. We did not rate quality of work for more than average as this is a new purchase and hopefully don't need any work for quite some time. More

excellent service This is the 3rd vehicle we have purchased in the last several years from Magnussen's. All of the experiences we have had in the past have been excell This is the 3rd vehicle we have purchased in the last several years from Magnussen's. All of the experiences we have had in the past have been excellent. This latest purchase in June 2015 once again was excellent. After traveling to Reno to look at a used Jeep from a private party and stopping at a local Reno dealer as well as searching on line, we decided since we had such a good experience we would stop by locally in Auburn before heading down hill. We were greeted by Jeremy Lograsso, a young personable guy. We told him what we were looking for and immediately he said "you have got to see this Jeep we recently got in". He drove it down from the above lot, and immediately we saw it was the correct color, and had the 2012 engine. We purchased the vehicle and did not have to hassle with the usual high pressure. We did bring it back to have it detailed and detoxed, and Sean Bouthillier did an excellent job of making sure our expectations were met. More

Service Dept. Sean Bouthillier has been so very professional and helpful. Every question answered, service performed on vehicle explained so I can understand it. Ve Sean Bouthillier has been so very professional and helpful. Every question answered, service performed on vehicle explained so I can understand it. Very good job. I am very happy with the Service Department and my Service Advisor. More

Great experience start to finish! My husband found my car on autotrader.com. I contacted the dealer through their online chat feature. All my questions were answered and we went the My husband found my car on autotrader.com. I contacted the dealer through their online chat feature. All my questions were answered and we went the next day (90+ miles away one way!) to test drive my car. When we got there, everyone greeted us with a "hello" and "how can I help you". I had an appointment with Jennifer Patton to have my husband drive the car. I had already driven a similar one. Jennifer took him on the drive and when they got back, she helped us get a great price and trade in for my old beast. Jennifer is friendly, personable, and knows her stuff. We were in and out in under 2 hours with keys in hand. I would not hesitate to send everyone I know to see Jennifer at Magnussen. Wish it was closer so I could patronize their dealership for my services. Thanks! More

Routine Oil Change John Delucia was the service rep who handled my visit. He handled the paperwork quickly and was personable. My car was ready in no time! John Delucia was the service rep who handled my visit. He handled the paperwork quickly and was personable. My car was ready in no time! More

Brian Evans is an excellent service representative. Brian Evans is a knowledgeable service representative. He addressed all my concerns. My vehicle was serviced within the estimated time. There were no Brian Evans is a knowledgeable service representative. He addressed all my concerns. My vehicle was serviced within the estimated time. There were no mistakes and all my questions were answered. I will definitely return to see Brian for future service needs. Thank you again Brian for your help. More

Service I brought my Jeep Liberty to Magnussens due to a safety recall. This was my first visit to this dealership having recently moved here from the bay are I brought my Jeep Liberty to Magnussens due to a safety recall. This was my first visit to this dealership having recently moved here from the bay area. Sean Bouthillier in the service department was so courteous, friendly and professional. If he is any indication of the type of people who work there, I would definately recommend Magnussens. More