Auburn Chrysler Dodge Jeep Ram

Warranty Work I had some warranty work done on my vehicle and was pleased with the experience. I dealt with James "Jimmy" Helling in the service department. He kept I had some warranty work done on my vehicle and was pleased with the experience. I dealt with James "Jimmy" Helling in the service department. He kept me informed and was pleasant to deal with. I will definitely take my vehicle back should any issues arise in the future. More

Warranty Work James Helling was the service representative and he kept me inform of all the task the service department was conducting to identify the cause of a wa James Helling was the service representative and he kept me inform of all the task the service department was conducting to identify the cause of a water leak in all the foot compartments of my Jeep Cherokee. It was not the sunroof but the plastic liners for the wheels arches. The carpet were sanitized and dried. James communicated with Chysler for new carpets to replace the existing carpets that are now on order. A rental car was provided for 5 days while the car leak was investigated and the carpet dried before being reinstalled. More

Warranty Work Efficient, courteous and knowledgeable service from James Helling. All the service people I encountered gave excellent customer relations. I started Efficient, courteous and knowledgeable service from James Helling. All the service people I encountered gave excellent customer relations. I started with another associate since James was occupied by another customer. More

Warranty Work Service consultant Brian Evans was very helpful in making what started out as a traumatic experience with our Jeep Grand Cherokee into complete satisf Service consultant Brian Evans was very helpful in making what started out as a traumatic experience with our Jeep Grand Cherokee into complete satisfaction with the the repairs. He took the time to clearly explain the situation, as well as meeting our needs for a rental vehicle. More

Great Experience Contacted Tom Holst via CarproUSA, got pricing, ordered my exact specifications. Tom kept me informed all the way through the process and delivery wa Contacted Tom Holst via CarproUSA, got pricing, ordered my exact specifications. Tom kept me informed all the way through the process and delivery was a snap. Could not be more pleased with this car buying experience. These guys are terrific. More

Superior Salesman Great buying experience! I would definitely purchase a future car with the Magnussen family. Markus Becker went above and beyond with his service. He Great buying experience! I would definitely purchase a future car with the Magnussen family. Markus Becker went above and beyond with his service. He even came in on his day off. There was no hassle and he kept his word! More

Exceptional Service Manager Brian Evens my Service Manager has been exceptionally helpful and accommodating when I have brought in my Jeep for repairs and service. He has always Brian Evens my Service Manager has been exceptionally helpful and accommodating when I have brought in my Jeep for repairs and service. He has always delivered it back on time and calls with updates and information during the service. Their is no other Service Manager I would rather work with then with Brian. More

Great truck buying experience I've bought a new truck from Magnussen's couple weeks ago. I've shopped around at couple other dealers, but they found me exactly what I was looking f I've bought a new truck from Magnussen's couple weeks ago. I've shopped around at couple other dealers, but they found me exactly what I was looking for and gave me a good deal. The whole process was stress free w/o high pressure sales techniques. Justin Beyer was helping me with my purchase. He was very helpful and answered all my questions about the truck. I will definitely recommend them! More

Best Service Dept. We have owned our Jeep Grand Cherokee for over two years. We find the Service Department at Magnesuns to be exceptional. Brian Evans in particular We have owned our Jeep Grand Cherokee for over two years. We find the Service Department at Magnesuns to be exceptional. Brian Evans in particular guarentees an efficient, and positive experience. We would not take our vehicle anywhere else, and we always request Brian to be our guide. Gary Fowler More

amazing care, confidence, and customer service This was my first time bringing my Jeep Grand Cherokee EcoDiesel to the Auburn Jeep dealership for service. I had a warrantee issue with my jeep that This was my first time bringing my Jeep Grand Cherokee EcoDiesel to the Auburn Jeep dealership for service. I had a warrantee issue with my jeep that i had taken to multiple jeep dealers to get fixed, yet they never seemed to fix what was wrong. I spoke on the phone with John Delucia and i could immediately tell just from the phone conversation that he really cared about finding the root of the problem and fixing it, while making it as easy and stress free for me as possible. John also made a big effort to make time available as soon as possible, as the issue with my jeep was time sensitive. He was able to schedule an appointment for me 3 days later, which was fantastic. When i met him in person, he was incredibly friendly, knowledgable, and confident that they could resolve the ongoing issues id been having with my suv. He took great care of me, and my car, and he and his team finally fixed all of the issues i had been having. I cant thank John enough for all his help! I will definitely be bringing my car back to him specifically, as i feel confident in him taking care of me and my vehicle. Thanks again for everything John!! Chris More