
Auburn Chrysler Dodge Jeep Ram
Auburn, CA
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Crooks I thought we had a deal for a used Ford F150, at $20,500 and I told them I had my own financing through my credit union. They called my credit union a I thought we had a deal for a used Ford F150, at $20,500 and I told them I had my own financing through my credit union. They called my credit union and said the payment would be $381. I told them that it was incorrect and called my credit union myself. Sure enough my actual payment was to be $334. The sales manager called me and said that somebody had calculated with a "fat finger". I then told him that I still wanted the truck but would only pay $19,000, knowing they would not do the deal, but they had tried to screw me and I was really mad. Bottom line is that I was quite willing to give them their full asking price, but that wasn't good enough for these crooks. They just had to try to screw me on the payment. Also they shot a credit application to several banks that I had never given them permission to do, hurting my credit. Be very careful trying to deal with these crooks. More
Ram service Took my Ram truck in for warranty work and oil change. Brian Evans was wonderful to work with! He was friendly, professional, and did an excellent job Took my Ram truck in for warranty work and oil change. Brian Evans was wonderful to work with! He was friendly, professional, and did an excellent job. Would highly recommend them! More
120K Mile Service on 2008 Sebring Convertible Took Sebring in for 120K mile service and received estimate. They also found oil leaks and called with an estimate to fix. Gave them permission to pro Took Sebring in for 120K mile service and received estimate. They also found oil leaks and called with an estimate to fix. Gave them permission to proceed and took about a week because they had to order parts. All along the way, service advisor Kristi Haley called to give updates on progress and costs. Although a bit more costly than a local shop would have charged, the workmanship and parts come with a 2-year warranty - good at any Chrysler dealership. Wished they served free food while you wait like the Honda dealer next door. More
2018 Dodge Ram 2500 Service(2nd) Was very pleased with the service and information given by Charles Bruce to several questions I had. Charles gave me a time the truck would be ready Was very pleased with the service and information given by Charles Bruce to several questions I had. Charles gave me a time the truck would be ready and indeed it was plus received a confirming call from him that it was ready for P/U. Alan Palmer More
Friendly fast and efficient. Lili Steele was my advisor...she was very efficient and got me in and out of there quickly. I like that there was a person to greet you outside who w Lili Steele was my advisor...she was very efficient and got me in and out of there quickly. I like that there was a person to greet you outside who would get a summary of what I needed and then brought me to an advisor. Good system! More
Leak on our Grand Cherokee Lilli Steele was an excellent guide through our service at the Auburn Chrysler Dodge Jeep right before the holidays. Quick appointment, work done and Lilli Steele was an excellent guide through our service at the Auburn Chrysler Dodge Jeep right before the holidays. Quick appointment, work done and great follow up. Thank you Lilli and Jeep for a complete and stressless repair. Mike Anderson More
had some warranty work done and an Oil change. Had some warranty work and and Oil change done. Service Rep Brian Evans is the best and I alwasy work through him. Top quality service!! and great he Had some warranty work and and Oil change done. Service Rep Brian Evans is the best and I alwasy work through him. Top quality service!! and great help from Brian. More
Amazing We went in looking for a use truck and left with a new truck. Kent was very helpful and friendly. Thx for making the buying process so fast. We went in looking for a use truck and left with a new truck. Kent was very helpful and friendly. Thx for making the buying process so fast. More
No pressure experience Very friendly and knowledgeable service. Understanding of the situation I was in to get a car. It was a great no pressure experience. I hate when peop Very friendly and knowledgeable service. Understanding of the situation I was in to get a car. It was a great no pressure experience. I hate when people swarm just wanting money. Didn’t get that here! Definitely recommend these guys for everything. Willing to work with everyone! More
Buying a new vehicle Our sales person was Jeff Medigovich who gave us all the answers to our questions, and was able to show us many models within our price range. He was Our sales person was Jeff Medigovich who gave us all the answers to our questions, and was able to show us many models within our price range. He was courteous and respectful at all times. I have done a lot of business with this dealer and have always been treated well. More