Auburn Chrysler Dodge Jeep Ram
Auburn, CA
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Service Brian Evans My truck went in for warranty work. Brian Evans was very professional and really easy to work with. He got my truck back to me as soon as possible. He My truck went in for warranty work. Brian Evans was very professional and really easy to work with. He got my truck back to me as soon as possible. He kept me updated on progress and the process. I would highly recommend him for any work needed and will definitely take my vehicle to him for all of my service needs. More
Fast service, reasonable service, good service!! Charlie Bruce is my service rep. He made sure my needs were met with my time constraints! They worked thru lunch to get me out on time! I’m never dis Charlie Bruce is my service rep. He made sure my needs were met with my time constraints! They worked thru lunch to get me out on time! I’m never disappointed! He makes sure I’m safe on the road. He explains in detail what the problem is, how to fix it and what it will cost. So glad I bought the lifetime warranty - It has saved me money! Love my Jeep and all the service. M More
Good experience Lili Steele, service advisor,handled our need for a air bag inflator and diesel smog check with grace and “can-do” atttude, getting us on the road in Lili Steele, service advisor,handled our need for a air bag inflator and diesel smog check with grace and “can-do” atttude, getting us on the road in a very reasonable time. More
Crooks I thought we had a deal for a used Ford F150, at $20,500 and I told them I had my own financing through my credit union. They called my credit union a I thought we had a deal for a used Ford F150, at $20,500 and I told them I had my own financing through my credit union. They called my credit union and said the payment would be $381. I told them that it was incorrect and called my credit union myself. Sure enough my actual payment was to be $334. The sales manager called me and said that somebody had calculated with a "fat finger". I then told him that I still wanted the truck but would only pay $19,000, knowing they would not do the deal, but they had tried to screw me and I was really mad. Bottom line is that I was quite willing to give them their full asking price, but that wasn't good enough for these crooks. They just had to try to screw me on the payment. Also they shot a credit application to several banks that I had never given them permission to do, hurting my credit. Be very careful trying to deal with these crooks. More
Ram service Took my Ram truck in for warranty work and oil change. Brian Evans was wonderful to work with! He was friendly, professional, and did an excellent job Took my Ram truck in for warranty work and oil change. Brian Evans was wonderful to work with! He was friendly, professional, and did an excellent job. Would highly recommend them! More
120K Mile Service on 2008 Sebring Convertible Took Sebring in for 120K mile service and received estimate. They also found oil leaks and called with an estimate to fix. Gave them permission to pro Took Sebring in for 120K mile service and received estimate. They also found oil leaks and called with an estimate to fix. Gave them permission to proceed and took about a week because they had to order parts. All along the way, service advisor Kristi Haley called to give updates on progress and costs. Although a bit more costly than a local shop would have charged, the workmanship and parts come with a 2-year warranty - good at any Chrysler dealership. Wished they served free food while you wait like the Honda dealer next door. More
2018 Dodge Ram 2500 Service(2nd) Was very pleased with the service and information given by Charles Bruce to several questions I had. Charles gave me a time the truck would be ready Was very pleased with the service and information given by Charles Bruce to several questions I had. Charles gave me a time the truck would be ready and indeed it was plus received a confirming call from him that it was ready for P/U. Alan Palmer More
Friendly fast and efficient. Lili Steele was my advisor...she was very efficient and got me in and out of there quickly. I like that there was a person to greet you outside who w Lili Steele was my advisor...she was very efficient and got me in and out of there quickly. I like that there was a person to greet you outside who would get a summary of what I needed and then brought me to an advisor. Good system! More
Leak on our Grand Cherokee Lilli Steele was an excellent guide through our service at the Auburn Chrysler Dodge Jeep right before the holidays. Quick appointment, work done and Lilli Steele was an excellent guide through our service at the Auburn Chrysler Dodge Jeep right before the holidays. Quick appointment, work done and great follow up. Thank you Lilli and Jeep for a complete and stressless repair. Mike Anderson More
had some warranty work done and an Oil change. Had some warranty work and and Oil change done. Service Rep Brian Evans is the best and I alwasy work through him. Top quality service!! and great he Had some warranty work and and Oil change done. Service Rep Brian Evans is the best and I alwasy work through him. Top quality service!! and great help from Brian. More