Auburn Chrysler Dodge Jeep Ram

maintenance work Kristi Haley wrote my work order for an appointment on the day the power went out. She kept the order until I was able to make another appointment si Kristi Haley wrote my work order for an appointment on the day the power went out. She kept the order until I was able to make another appointment six weeks later. An extra part was needed and she expedited its delivery. She treated me like a friend rather than just another customer. This is why I drive from Redwood City to Auburn for service !! More

Excellent 5 star service every single visit!! Charles Bruce and Jeff Medigovich are WONDERFUL: professional, knowledgeable and NICE! I get EXCELLENT service every time I take my car in! THANK Y Charles Bruce and Jeff Medigovich are WONDERFUL: professional, knowledgeable and NICE! I get EXCELLENT service every time I take my car in! THANK YOU SO MUCH! More

Kristi Haley is the best of the best. When I bring my vehicle in for service or a repair, I can rest assure that Kristi will always take the time and effort to make sure the job is done co When I bring my vehicle in for service or a repair, I can rest assure that Kristi will always take the time and effort to make sure the job is done completely and if I need a rental car she will arrange for one. She keeps you informed about the time table of the repair. Kristi Haley makes the experience great. I give him 6 Stars. More

Thank you Lily Steele and crew for taking care of my vehicle. I live in Placerville and lt's well worth the drive to have my car fixed correctly by friendly and helpful dealership. vehicle. I live in Placerville and lt's well worth the drive to have my car fixed correctly by friendly and helpful dealership. More

Kristi Haley is honest and on top of things! Being from the bay area and recently moving to the area, I felt lost. With a recommendation from a local tow truck company, I brought it to the Aubur Being from the bay area and recently moving to the area, I felt lost. With a recommendation from a local tow truck company, I brought it to the Auburn CDJR - I was scared and worried. When I took my car in, it was towed in and couldn’t even start. Kristi calmed me down and promised I took it to the right place. She called me with an update often and took care of all of my cars needs. Kristi provided constant communication of what the issues were and I was able to eventually drive my car away. What a awesome feeling!! I owe Kristi a huge hug and a thank you next time i go in. I will be bringing my car back here for any future service. Thanks Kristi Haley, thank you to the service team, and the rest of the Auburn CDJR team! All are very courteous and professional!!! More

Got it all done I want to thank Lili Steele for taking good care of the process getting my Jeep's air conditioning fixed and same day Oil change and filters, My Jeep I want to thank Lili Steele for taking good care of the process getting my Jeep's air conditioning fixed and same day Oil change and filters, My Jeep runs great! More

3 repairs made in one day I was able to get three repairs done to my Ram in one day. After traveling from Nevada City, it was important for me to not have to return the next d I was able to get three repairs done to my Ram in one day. After traveling from Nevada City, it was important for me to not have to return the next day to pick up my truck. Lili Steele understood my needs and kept me informed as to the progress of the technician. I was out the door and on my way home by the end of the day, thanks to Lili. More

Second chance and they made things right! After a not so good experience with my Ram trucks first service I was hesitant to bring it in again as time had come for a second service. After expla After a not so good experience with my Ram trucks first service I was hesitant to bring it in again as time had come for a second service. After explaining the circumstances to Andy the service manager, he provided great customer service in wanting to make things right. Andy provided a complimentary service, and included new fuel filters! Thank you for wanting to keep your customers and that’s how you do it! More

Outstanding Service and Dealership This is a phenomenal dealership with outstanding customer service. Sales manager, Taylor Botini is excellent to work with and knows his stuff. Service This is a phenomenal dealership with outstanding customer service. Sales manager, Taylor Botini is excellent to work with and knows his stuff. Service work on vehicles is quick, high quality, and staff are extremely helpful. Thanks to Lili Steele in Service and thank you to the owner, Mr. Dave Harrison for running such a great dealership. I am and always will, remain a long term loyal customer. Thank you. More

The Sales, Service and Parts departments are all the best The sales staff treated me with respect, gratitude and integrity. My Sales Rep Josh McClanahan is THE best I've ever worked with... totally trustworth The sales staff treated me with respect, gratitude and integrity. My Sales Rep Josh McClanahan is THE best I've ever worked with... totally trustworthy! Those who assisted me in his absence were true to their word as well. Mike in the parts department is super helpful and friendly. My Service Writers have worked to correct all the issues with my new Ram 1500. The service Techs worked to identify and resolve the issues with my vehicle; rather than try to deny or explain away problems like pretty much ever other dealership I have dealt with they worked to resolve the issues. Even Edgar the Shuttle Driver is impressive... super polite and likeable guy. More