Auburn Chrysler Dodge Jeep Ram

Kristi Haley is honest and on top of things! Being from the bay area and recently moving to the area, I felt lost. With a recommendation from a local tow truck company, I brought it to the Aubur Being from the bay area and recently moving to the area, I felt lost. With a recommendation from a local tow truck company, I brought it to the Auburn CDJR - I was scared and worried. When I took my car in, it was towed in and couldn’t even start. Kristi calmed me down and promised I took it to the right place. She called me with an update often and took care of all of my cars needs. Kristi provided constant communication of what the issues were and I was able to eventually drive my car away. What a awesome feeling!! I owe Kristi a huge hug and a thank you next time i go in. I will be bringing my car back here for any future service. Thanks Kristi Haley, thank you to the service team, and the rest of the Auburn CDJR team! All are very courteous and professional!!! More

Got it all done I want to thank Lili Steele for taking good care of the process getting my Jeep's air conditioning fixed and same day Oil change and filters, My Jeep I want to thank Lili Steele for taking good care of the process getting my Jeep's air conditioning fixed and same day Oil change and filters, My Jeep runs great! More

3 repairs made in one day I was able to get three repairs done to my Ram in one day. After traveling from Nevada City, it was important for me to not have to return the next d I was able to get three repairs done to my Ram in one day. After traveling from Nevada City, it was important for me to not have to return the next day to pick up my truck. Lili Steele understood my needs and kept me informed as to the progress of the technician. I was out the door and on my way home by the end of the day, thanks to Lili. More

Second chance and they made things right! After a not so good experience with my Ram trucks first service I was hesitant to bring it in again as time had come for a second service. After expla After a not so good experience with my Ram trucks first service I was hesitant to bring it in again as time had come for a second service. After explaining the circumstances to Andy the service manager, he provided great customer service in wanting to make things right. Andy provided a complimentary service, and included new fuel filters! Thank you for wanting to keep your customers and that’s how you do it! More

Outstanding Service and Dealership This is a phenomenal dealership with outstanding customer service. Sales manager, Taylor Botini is excellent to work with and knows his stuff. Service This is a phenomenal dealership with outstanding customer service. Sales manager, Taylor Botini is excellent to work with and knows his stuff. Service work on vehicles is quick, high quality, and staff are extremely helpful. Thanks to Lili Steele in Service and thank you to the owner, Mr. Dave Harrison for running such a great dealership. I am and always will, remain a long term loyal customer. Thank you. More

The Sales, Service and Parts departments are all the best The sales staff treated me with respect, gratitude and integrity. My Sales Rep Josh McClanahan is THE best I've ever worked with... totally trustworth The sales staff treated me with respect, gratitude and integrity. My Sales Rep Josh McClanahan is THE best I've ever worked with... totally trustworthy! Those who assisted me in his absence were true to their word as well. Mike in the parts department is super helpful and friendly. My Service Writers have worked to correct all the issues with my new Ram 1500. The service Techs worked to identify and resolve the issues with my vehicle; rather than try to deny or explain away problems like pretty much ever other dealership I have dealt with they worked to resolve the issues. Even Edgar the Shuttle Driver is impressive... super polite and likeable guy. More

Great experience 👍 We bought a 2017 new jeep renagade and we love it. We had purchased the full service maintenance at the time of sale and they do a wonderful job at ge We bought a 2017 new jeep renagade and we love it. We had purchased the full service maintenance at the time of sale and they do a wonderful job at getting me in and out for the difference services that has come up. Thanks for doing a great job. More

Great Service I brought my Ram in to have some warranty work completed on Wednesday, July 10, 2019. I called and scheduled work to be completed. Dropped truck off t I brought my Ram in to have some warranty work completed on Wednesday, July 10, 2019. I called and scheduled work to be completed. Dropped truck off the morning of the 10th at 7:20AM. Lili Steele was the service advisor and got me in and out quickly and efficiently. I made a special request that the truck be ready by 12 noon and I got a call from Lili prior to 12 noon letting me know it was. I appreciate the customer service by Lili and the rest of the Team at Auburn Dodge ( I also purchased my truck at Auburn Dodge which was a good experience as well). I would recommend Auburn Dodge Service and Sales to anyone interested in the brand. More

Best Service! I have been using this service department for several years for my Jeep products. It has ALWAYS been a very positive experience. Kristi Haley has he I have been using this service department for several years for my Jeep products. It has ALWAYS been a very positive experience. Kristi Haley has helped me on my last two services and I have been very impressed with her attention to detail and friendliness. Great Job! Carmine DeCicco More

Brian Evans went above and beyond Brian Evans handled my previous service and one week later my check engine light came on as I was headed out of town with my horse trailer hooked up. Brian Evans handled my previous service and one week later my check engine light came on as I was headed out of town with my horse trailer hooked up. He told me to come in and had everything checked out and made sure I was good to go, giving me input on what to do if I had a problem on the road. He paired my cell phone for me and off I went for a 7 hour one way trip. All was fine and still is. He made me feel safe, my truck performed well and he went above and beyond on short notice. More