Back

Auburn Chrysler Dodge Jeep Ram

Auburn, CA

4.9
515 Reviews

1901 Grass Valley Hwy

Auburn, CA

95603

Directions

By Type

Showing 515 reviews

February 22, 2021

Worst experience of my life. I will NEVER take a vehicle back to Auburn Ram again. I am about four months from purchasing another truck, but I will make sure I steer clear of this dealer. We were lied to by More

by Glenda Hyde
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Michael Degroot
February 18, 2021

I have had excellent service each and every time I have had my Ram truck serviced. Charlie Bruce takes the time to listen to my concerns and follows through to make sure everything is completed as requeste More

by ronnieleeerickson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Bruce
February 18, 2021

Chris Lawson worked hard to make sure everything was repaired. An extra problem came up and that was also taken care of quickly. I will return in the future. More

by pbkelly_08
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Lawson
February 11, 2021

Mike Degroot did an excellent job taking care of an issue I had with my 2021 Jeep Wrangler. He made sure the issue was resolved to my satisfaction before I left the dealership. More

by nakao.carol
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unfortunately, I don't remember the name of one of the service advisors that greeted me when I drove up to the service dept. I would rate him as excellent also. He listened to me and worked with Mike Degroot to make sure my issue was resolved,
January 04, 2021

Able to get truck in quickly. Lili was great keeping me up to speed once truck was there. Truck was ready when promised. Will definitely continue to get service done here. More

by Cole
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lili
December 28, 2020

The mechanics at Auburn Chrysler Dodge did a thorough job dealing with a pesky 'check engine' light. Lili Steele of the service dept. Kept us informed of every test. It was finally determined a new computer More

by go-g'ma-go
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lili Steele
December 20, 2020

The personal service provided by Lili Steel in the service department has always been exceptional. She has always keep me informed of the status of my vehicle. More

by Jeep Recall Alert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Like Steel
December 19, 2020

Just simply excellent service. Service was prompt. Vehicle was ready slightly sooner than promised. Rental car was provided easily for pickup and return. I am a senior citizen and widow so the extra More

by demljust
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kerry saunders
December 18, 2020

Lilli Steele, service representative, Auburn Chrysler-Dodge Jeep Ram. Service was courteous and prompt. The representative paid attention to details about the service and suggested items that More

by Joe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
lilli Steele
November 27, 2020

Lilli of Auburn Chrysler Dodge Jeep Ram has given me excellent service and has taken great care of my car issues. She gave service that was excellent for solving my rodent damage and for fume leaks. I More

by peppertree3555
Recommend Dealer
Yes
Employees Worked With
Lilli
...
27
...