Auburn Chrysler Dodge Jeep Ram
Auburn, CA
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Worst experience of my life. I will NEVER take a vehicle back to Auburn Ram again. I am about four months from purchasing another truck, but I will make sure I steer clear of this dealer. We were lied to by back to Auburn Ram again. I am about four months from purchasing another truck, but I will make sure I steer clear of this dealer. We were lied to by the service technician and they tried to cover up their work. If they would have just been honest and told us upfront the mistake they made in my truck then things would be different, but they cannot change that now. I cannot imagine the damage my truck would have incurred had I not recognized a me I already problem within 1/2 mile of driving it off the lot and returned it. To cover up their poor workmanship they even pressure washed the engine compartment and all the padding that is up against the hood when lifted. Then lied. More
I have had excellent service each and every time I have had my Ram truck serviced. Charlie Bruce takes the time to listen to my concerns and follows through to make sure everything is completed as requeste had my Ram truck serviced. Charlie Bruce takes the time to listen to my concerns and follows through to make sure everything is completed as requested. I will recommend to my family and friends to take their chrysler/jeep/ram/dodge to the Auburn dealership for service or a new vehicle. More
Chris Lawson worked hard to make sure everything was repaired. An extra problem came up and that was also taken care of quickly. I will return in the future. repaired. An extra problem came up and that was also taken care of quickly. I will return in the future. More
Mike Degroot did an excellent job taking care of an issue I had with my 2021 Jeep Wrangler. He made sure the issue was resolved to my satisfaction before I left the dealership. issue I had with my 2021 Jeep Wrangler. He made sure the issue was resolved to my satisfaction before I left the dealership. More
Able to get truck in quickly. Lili was great keeping me up to speed once truck was there. Truck was ready when promised. Will definitely continue to get service done here. up to speed once truck was there. Truck was ready when promised. Will definitely continue to get service done here. More
The mechanics at Auburn Chrysler Dodge did a thorough job dealing with a pesky 'check engine' light. Lili Steele of the service dept. Kept us informed of every test. It was finally determined a new computer dealing with a pesky 'check engine' light. Lili Steele of the service dept. Kept us informed of every test. It was finally determined a new computer chip was the culprit. The work was done and car waiting in the lot for pick-up Christmas eve. Thank you Lili and crew for having my car back for Christmas. . More
The personal service provided by Lili Steel in the service department has always been exceptional. She has always keep me informed of the status of my vehicle. service department has always been exceptional. She has always keep me informed of the status of my vehicle. More
Just simply excellent service. Service was prompt. Vehicle was ready slightly sooner than promised. Rental car was provided easily for pickup and return. I am a senior citizen and widow so the extra Vehicle was ready slightly sooner than promised. Rental car was provided easily for pickup and return. I am a senior citizen and widow so the extra efficiency was appreciated. More
Lilli Steele, service representative, Auburn Chrysler-Dodge Jeep Ram. Service was courteous and prompt. The representative paid attention to details about the service and suggested items that Chrysler-Dodge Jeep Ram. Service was courteous and prompt. The representative paid attention to details about the service and suggested items that needed inspection. More
Lilli of Auburn Chrysler Dodge Jeep Ram has given me excellent service and has taken great care of my car issues. She gave service that was excellent for solving my rodent damage and for fume leaks. I excellent service and has taken great care of my car issues. She gave service that was excellent for solving my rodent damage and for fume leaks. I would fully endorse her service and highly recommend her to future customers. I look forward to receiving any future service from her. Thank you, Lilli More