Auburn Chrysler Dodge Jeep Ram
Auburn, CA
Filter Reviews by Keyword
By Type
Showing 513 reviews
Always courteous and they get the job done right the first time. Have bought several jeeps from them over the years and have been very pleased. first time. Have bought several jeeps from them over the years and have been very pleased. More
Have had my vehicle serviced here twice and both times, the staff was absolutely amazing. Charles Bruce was my advisor and he was so nice and very professional. I dropped my car off and expected for the re the staff was absolutely amazing. Charles Bruce was my advisor and he was so nice and very professional. I dropped my car off and expected for the repair to take all day but it was done in only 3 hrs. Their service and hospitality is why I don’t mind driving 45 mins to them whenever I need servicing. More
My personal mechanic recommended that I take my Ram to Auburn instead of the automall, I was very pleased with the service and support and most of all the easy communication with Charles, Thanks! Auburn instead of the automall, I was very pleased with the service and support and most of all the easy communication with Charles, Thanks! More
Robert Brassfield excellent communication skills. I was a walkin customer with tire pressure concerns. Under an hour I was back in my SUV. I was a walkin customer with tire pressure concerns. Under an hour I was back in my SUV. More
Great experience . On time and efficient . Excellent communication. No more to say so just typing more words to get past this screen On time and efficient . Excellent communication. No more to say so just typing more words to get past this screen More
Had a routine service appointment and couldn’t be happier. All staff was friendly and helpful, me service advisor was Robert Brassfield and he was great. happier. All staff was friendly and helpful, me service advisor was Robert Brassfield and he was great. More
The salesman I use, Josh McClanahan is very professional and honestly answers all my questions. I consider Josh to be understanding and reasonable. and honestly answers all my questions. I consider Josh to be understanding and reasonable. More
Anthony Stevens was awesome! He was ready for my vehicle and took on even extra service request and fulfilled them still in the same timeline given. Did a great follow up over th He was ready for my vehicle and took on even extra service request and fulfilled them still in the same timeline given. Did a great follow up over the phone and will make room for me if something unexpectedly happens. Just an all around great service. More
The impatient, unfriendly service man Robert on Saturdays apparently has no one to shuttle clients home. I had to call my half blind father, who lives over two hours away and drives a broken down little beat apparently has no one to shuttle clients home. I had to call my half blind father, who lives over two hours away and drives a broken down little beater to come and get me. On a rainy day for my almost blind dad to have to come get me, it was basically an emergency, I even called to see if AAA could give me a ride home. 💔So disappointed in this dealership as we had scheduled for a month in advance and I even called the week before to remind them about the part. This should not have happened. at the very least when I got there at 10 in the morning, the service coordinator, Robert could’ve told me that the part had not arrived but rather I waited until 2 o’clock in the afternoon when my appointment was at 10 AM. I called at 11 I called at 12 and then had to start harassing them at 1 o’clock only to find out that the part wasn’t even in the shop. Absolutely terrible service on Robert’s behalf. More