Auburn Chrysler Dodge Jeep Ram

Had an intermittent problem with a new battery. The service advisor, Charlie Bruce, was on top of it until we got it resolved. I really appreciate the help I got from Charlie. Great service advisor The service advisor, Charlie Bruce, was on top of it until we got it resolved. I really appreciate the help I got from Charlie. Great service advisor. More

Chris Lawson has gone above and beyond to help resolve the issue with my car. the issue with my car. More

Excellent customer service and service. Communication was good and kept me informed of what was happening. Truck ready when promised. Communication was good and kept me informed of what was happening. Truck ready when promised. More

Sasha (Oleksandr) Levchenko was AMAZING! ! I loved the dealership at first because there was no pressure to buy a car when I just came to test drive. I was presented with so much information ! I loved the dealership at first because there was no pressure to buy a car when I just came to test drive. I was presented with so much information and ended up custom ordering a Jeep Wrangler. When I came in to purchase the Jeep, Sasha had it outside all shined up and detailed waiting for me. He made the whole process very easy, even with me being a first time car buyer. Sasha made sure all my needs were met, and more! Before I left he paired my iPhone to the car and sent a photo to the original salesman that gave me information and no longer works there, and then I was on my way! He followed up in a couple days to make sure everything was going well. When we buy another jeep we will definitely be coming to Auburn and request Sasha!! Thank you so much Sasha!! :) More

ACDJR has been servicing my trucks for 20 years. I always get treated nice. Great service. Great staff. Charles Bruce always goes the extra mile to take care of my service. I always get treated nice. Great service. Great staff. Charles Bruce always goes the extra mile to take care of my service. More

I had the gear shift break off of my 2016 Ram 2500, which pretty much left my truck un drivable. When I called Auburn Ram/Jeep and explained my situation they took my truck the next day even though they were pretty much left my truck un drivable. When I called Auburn Ram/Jeep and explained my situation they took my truck the next day even though they were 3 weeks out with scheduled appointments. They got the job done in one day and I was back on the road. Many thanks to Charles Bruce and the service department at Auburn Chrysler/Jeep/ Ram ! More

I was told by a service writer that " my appointment means nothing" when they didn't have a tech available to do the recall wok on my Ram. What a load of crap why make an appointment if they say it mean means nothing" when they didn't have a tech available to do the recall wok on my Ram. What a load of crap why make an appointment if they say it means nothing. I will continue to look for a reliable dealer for warranty work and go to private shops for everything else. More

Great experience with this dealer. Will be dealing with them for maintenance in the coming months Will be dealing with them for maintenance in the coming months More

Chris Lawson a service advisor was very helpful. I came in for an oil change/tire rotation and was also able to get the recall for the EGR cooler fixed(This was unexpected and didn’t take much extra I came in for an oil change/tire rotation and was also able to get the recall for the EGR cooler fixed(This was unexpected and didn’t take much extra time.) He explained to me a little about the part and what it does for the truck. He seemed willing to help. It ended up being a good experience. I usually won’t take the time to write a review but I did want to point out that Chris was extremely informative and gave great customer service. More

Very nice service. Friendly and kind service department. Recommend for all your Chrysler, Dodge, Ram, Jeep needs. Friendly and kind service department. Recommend for all your Chrysler, Dodge, Ram, Jeep needs. More