Auburn Chrysler Dodge Jeep Ram

The staff was absolutely great. Jeremiah was professional but also took personal attention to my issues. The office staff was great too as was the drivers of the shuttle to and from Jeremiah was professional but also took personal attention to my issues. The office staff was great too as was the drivers of the shuttle to and from Toyota where I rented a car. The only reasons I gave a 4-star instead of 5 are: 1) I spent close to $1,500 for oil changes, fluids checkup and a repair to the AC knob and part of the mechanism to the passenger window. $998 of that was for the AC knob repair and the window repair. I would have hoped they would have at least cleaned the window after they took off the clear sticky tape that I had used to secure a large piece of clear plastic to close the gap left by the partially opened window while I was waiting for parts. 2) There was no discount on the rental car for Dodge or Toyota customers. My cost of the rental was $42/per day, same as anyone that walked off the street. I know that because a friend so happened to rent a car from Toyota almost at the same time and had no relationship with Toyota or Dodge. Otherwise all was good. I forgot to mention that Ben at the Toyota rental desk was absolutely fantastic. Friendly, helpful and efficient. Thank you Ben and Jeremiah. Katherine Scourtes More

The people there were very friendly and the buying process was very effeicient and seamless. process was very effeicient and seamless. More

The service was exceptional fr9m the time I walked into the building. The service provider Michael Degroot was very courteous and friendly. The service was fast and they notified me promptly that it was co the building. The service provider Michael Degroot was very courteous and friendly. The service was fast and they notified me promptly that it was complete. It is very hard to find good customer service now a days but they know how t9 do it right here. Thank you William Bowman More

Great service. Micheal in the service department was very helpful and professional. Was able to get me in and service my Truck quickly. Micheal in the service department was very helpful and professional. Was able to get me in and service my Truck quickly. More

Thomas Smith went above and BEYOND when my truck broke. It was towed in and he kept me informed every step of the way. Sent photos of what was broken and made what could have been a painful experience, as It was towed in and he kept me informed every step of the way. Sent photos of what was broken and made what could have been a painful experience, as painless as possible. I haven't always had the best experience in the service department here but Thomas made those past bad experiences a thing of past. Thank you!! More

Had an intermittent problem with a new battery. The service advisor, Charlie Bruce, was on top of it until we got it resolved. I really appreciate the help I got from Charlie. Great service advisor The service advisor, Charlie Bruce, was on top of it until we got it resolved. I really appreciate the help I got from Charlie. Great service advisor. More

Chris Lawson has gone above and beyond to help resolve the issue with my car. the issue with my car. More

Excellent customer service and service. Communication was good and kept me informed of what was happening. Truck ready when promised. Communication was good and kept me informed of what was happening. Truck ready when promised. More

Sasha (Oleksandr) Levchenko was AMAZING! ! I loved the dealership at first because there was no pressure to buy a car when I just came to test drive. I was presented with so much information ! I loved the dealership at first because there was no pressure to buy a car when I just came to test drive. I was presented with so much information and ended up custom ordering a Jeep Wrangler. When I came in to purchase the Jeep, Sasha had it outside all shined up and detailed waiting for me. He made the whole process very easy, even with me being a first time car buyer. Sasha made sure all my needs were met, and more! Before I left he paired my iPhone to the car and sent a photo to the original salesman that gave me information and no longer works there, and then I was on my way! He followed up in a couple days to make sure everything was going well. When we buy another jeep we will definitely be coming to Auburn and request Sasha!! Thank you so much Sasha!! :) More

ACDJR has been servicing my trucks for 20 years. I always get treated nice. Great service. Great staff. Charles Bruce always goes the extra mile to take care of my service. I always get treated nice. Great service. Great staff. Charles Bruce always goes the extra mile to take care of my service. More