Auburn Chrysler Dodge Jeep Ram

Best customer service from a dealership ever! From the first greeting(Michael Degroot) to the the girl who then took care of me (Danielle)....5 stars for sure! So friendly and eager to serve yo From the first greeting(Michael Degroot) to the the girl who then took care of me (Danielle)....5 stars for sure! So friendly and eager to serve you:) More

It's difficult to find a good service advisor to take care of the investment you have made when you buy your car. I've started taking my car to Charles Bruce after trying three other dealerships. So h care of the investment you have made when you buy your car. I've started taking my car to Charles Bruce after trying three other dealerships. So happy I kept looking until I met him. He's a great service advisor that takes the time to let me know what is going on with my truck, and I never feel hurried. Knowledgeable and patient... a rare combination! More

The staff was absolutely great. Jeremiah was professional but also took personal attention to my issues. The office staff was great too as was the drivers of the shuttle to and from Jeremiah was professional but also took personal attention to my issues. The office staff was great too as was the drivers of the shuttle to and from Toyota where I rented a car. The only reasons I gave a 4-star instead of 5 are: 1) I spent close to $1,500 for oil changes, fluids checkup and a repair to the AC knob and part of the mechanism to the passenger window. $998 of that was for the AC knob repair and the window repair. I would have hoped they would have at least cleaned the window after they took off the clear sticky tape that I had used to secure a large piece of clear plastic to close the gap left by the partially opened window while I was waiting for parts. 2) There was no discount on the rental car for Dodge or Toyota customers. My cost of the rental was $42/per day, same as anyone that walked off the street. I know that because a friend so happened to rent a car from Toyota almost at the same time and had no relationship with Toyota or Dodge. Otherwise all was good. I forgot to mention that Ben at the Toyota rental desk was absolutely fantastic. Friendly, helpful and efficient. Thank you Ben and Jeremiah. Katherine Scourtes More

The people there were very friendly and the buying process was very effeicient and seamless. process was very effeicient and seamless. More

The service was exceptional fr9m the time I walked into the building. The service provider Michael Degroot was very courteous and friendly. The service was fast and they notified me promptly that it was co the building. The service provider Michael Degroot was very courteous and friendly. The service was fast and they notified me promptly that it was complete. It is very hard to find good customer service now a days but they know how t9 do it right here. Thank you William Bowman More

Great service. Micheal in the service department was very helpful and professional. Was able to get me in and service my Truck quickly. Micheal in the service department was very helpful and professional. Was able to get me in and service my Truck quickly. More

Thomas Smith went above and BEYOND when my truck broke. It was towed in and he kept me informed every step of the way. Sent photos of what was broken and made what could have been a painful experience, as It was towed in and he kept me informed every step of the way. Sent photos of what was broken and made what could have been a painful experience, as painless as possible. I haven't always had the best experience in the service department here but Thomas made those past bad experiences a thing of past. Thank you!! More

Had an intermittent problem with a new battery. The service advisor, Charlie Bruce, was on top of it until we got it resolved. I really appreciate the help I got from Charlie. Great service advisor The service advisor, Charlie Bruce, was on top of it until we got it resolved. I really appreciate the help I got from Charlie. Great service advisor. More

Chris Lawson has gone above and beyond to help resolve the issue with my car. the issue with my car. More

Excellent customer service and service. Communication was good and kept me informed of what was happening. Truck ready when promised. Communication was good and kept me informed of what was happening. Truck ready when promised. More