Auburn Chrysler Dodge Jeep Ram

Wow, what a surprising and great experience I had after months of very poor service efforts by another Jeep dealership that couldn't, but even worse wouldn't, diagnose the problem I was having. That was al months of very poor service efforts by another Jeep dealership that couldn't, but even worse wouldn't, diagnose the problem I was having. That was all because I stopped into see Charlie Bruce here at Auburn Jeep who had helped me a few months prior where I couldn't find a simple remedy on my Yakima Roof rack and box. Charlie Bruce immediately introduced me up to the head technician there (who I forget his name, sorry) who immediately dropped what he was doing to hear my concern and offered to take a test drive with me. Within the first 2 or 3 blocks of driving our 2 or 3 mile test drive he knew what my problem was and offered to pull it up on the rack and give his professional (and thourough) diagnose. His driving hunch was correct and he repaired my longterm unsolvable issue from the other Jeep dealership issue the next day and I realized I found a service dealership that cared for their customers and their related problems (Charlie Bruce) right along with the head guy in the shop to provide me with such complete concern and care and conclusions. I highly recommend Auburn Jeep and Charlie Bruce and the head Technician (sorry again that I don't have his name) as the best in their related positions there! I am now a dedicated customer there at Auburn Jeep and look forward to working with this service department and specifically Charlie Bruce for all my service needs. More

Service was quick. The staff was very polite and helpful. I had to reschedule this service several times without any problem. The staff was very polite and helpful. I had to reschedule this service several times without any problem. More

Great service! Charlie was very friendly and helpful. Would absolutely recommend this dealership to anyone looking for honesty and quality! Charlie was very friendly and helpful. Would absolutely recommend this dealership to anyone looking for honesty and quality! More

Wonderful, knowledgeable mechanics. Put my needs first. Great customer service! Highly recommend. I will used them again. Put my needs first. Great customer service! Highly recommend. I will used them again. More

My check engine light was on so I drove the car to the dealership on a Saturday afternoon. Everything pointed to my battery so Auburn Jeep installed a new battery since my battery was still under warran dealership on a Saturday afternoon. Everything pointed to my battery so Auburn Jeep installed a new battery since my battery was still under warranty. My 2021 /wrangler is running again. Noah provided me with excellent service. More

Sasha went above and beyond to help me purchase a Ram truck from their dealership despite being out of state. Incredibly quick, efficient, and easy purchasing process. Would highly recommend to anyone. truck from their dealership despite being out of state. Incredibly quick, efficient, and easy purchasing process. Would highly recommend to anyone. More

Great customer service that feels family/friend oriented! Great experience always from service to purchase. Great experience always from service to purchase. More

Arrived early for appt and was met by Charlie Bruce and taken in right away. Service was completed in a timely fashion. taken in right away. Service was completed in a timely fashion. More

Josh Mcclanahan, at Auburn Jeep, was informative and professional throughout the process of my Jeep purchase. All employees were helpful and friendly! Thank you all! professional throughout the process of my Jeep purchase. All employees were helpful and friendly! Thank you all! More

Auburn Chrysler Dodge Jeep Ram of Auburn, CA and Service Manager Charles Bruce has taken care of my Jeep and any care it has needed in a professional and courteous way for several years now. For my car's mo Manager Charles Bruce has taken care of my Jeep and any care it has needed in a professional and courteous way for several years now. For my car's most recent visit I needed transportation to and from my home to the shop, again provided in a timely manner. I will continue to recommend Charles Bruce and the dealership. More