Auburn Chrysler Dodge Jeep Ram
Auburn, CA
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I want to thank all of the people at the Jeep Dealership in Auburn, CA. The one who gave me the best service was Robert Brassfield in the service department. Thank you so much Robert, you are the best. M in Auburn, CA. The one who gave me the best service was Robert Brassfield in the service department. Thank you so much Robert, you are the best. May God Bless you. Ruth Welch More
I was beginning a 3 week trip driving to Wyoming. We left from the Bay Area on Saturday, July 1st. As I am driving on I-80 a warning light goes off on my car and I pull over. My alternator is smoki We left from the Bay Area on Saturday, July 1st. As I am driving on I-80 a warning light goes off on my car and I pull over. My alternator is smoking and the car is completely dead. No electronics, no nothing. I have the car towed into the Auburn Dodge/ Jeep dealership. We arrive at about 2 pm. After hearing my dilemma about the beginning of a 3 week trip going awry, Charlie Bruce quickly assists me, and has a mechanic take a quick look at the car. He confirms that a celanoid and alternator are shot, along now with the battery on the car. Now , they close in 2 and a half hours, are closed on Sunday, and my expectation of continuing our trip that day are nil. Charlie talks with Steve, the mechanic, and they jump right onto the repair. Unbelievably, my car is done in 2 hours!!!! They have me back on the road, continuing our trip. I cannot begin to say how happy I was that they recognized my plight and placed such a high priority on my situation. They went WAY above the call of duty to take care of me. Unbelievable!!!! Because of the,, our trip continued that day. . More
Charlie Bruce was extremely friendly, knowledgeable and provided excellent service in a timely manner. I was extremely satisfied and impressed by his professionalism provided excellent service in a timely manner. I was extremely satisfied and impressed by his professionalism More