172 Reviews of Atlantic Toyota - Service Center
Caution to all: Take your car in for regular service and these guys will be on the phone with you in minutes trying to jack the cost by offering air filters and alignments. YOu can do the filters yourself - these guys will be on the phone with you in minutes trying to jack the cost by offering air filters and alignments. YOu can do the filters yourself - purchase from a parts store or buy them from Atlantic (more expensive) but both are easy to replace. They will tell you about wear on the tires and need for alignment even though the car shows no symptoms of alignment problems - then they rotate the tires so it doesn't even matter. They should know better that this quick way to dissuade customers from ever coming back. Be honest and truthful and you will earn customers for life; try and squeeze every nickel out anyone who walks through the door and you deserve to go out of business. More
In 40 years of buy car, new and old, I never had such a negative experience. I purchased a 2006 Sienna in August. I was keep waiting for over 5 hours waiting for the paper work to complete. I waited 3 h negative experience. I purchased a 2006 Sienna in August. I was keep waiting for over 5 hours waiting for the paper work to complete. I waited 3 hours the next day while they stalled putting the inspection sticker on the vehicle. I should have walked. I don't why I didn't. When I report to them that the cargo net was missing upon delivery, I was ignored. I guess with Toyota there is no recourse, which is why I will never, ever buy another Toyota. So I guess I'm screwed. I would advise anyone who reads this, not to buy a vehicle from Atlantic Toyota in Lynn, MA. More