Atlantic Toyota - Service Center

Hassle free experience I took my 2008 Solara in for its routine service on a Saturday. I had an appointment so I quickly worked with Lorraine to get checked in. The servic I took my 2008 Solara in for its routine service on a Saturday. I had an appointment so I quickly worked with Lorraine to get checked in. The service area was busy and everyone I encountered who worked there was friendly and polite. They always take great care of the car and let me know what is going on with it. I feel very lucky to be able to give Atlantic Toyota my trust in servicing my car. The car is almost 10 years old and I plan to continue to drive it for many more years. The service I get from Atlantic is going to help me do that. When the time comes to purchase a new car, I know I can buy it from Atlantic and continue to use their service department with confidence. More

Review updated If I hadn’t had a disagreement with the service department I would’ve given Atlantic Toyota four stars. However, if the general manager wouldn't work If I hadn’t had a disagreement with the service department I would’ve given Atlantic Toyota four stars. However, if the general manager wouldn't work with me and listened to my complaint I would give Atlantic Toyota one star or even none. At this time I give three stars because Mr. John Biggio was the only one that demonstrated that he cares about customers and the service they provide. Thank you Mr. Biggio. More

Maintenance work Service was longer than usual because it's the weekend. My service adviser was very knowledgeabl, professional and friendly. He kept be posted with th Service was longer than usual because it's the weekend. My service adviser was very knowledgeabl, professional and friendly. He kept be posted with the status of my car. More

Just a routine visit My Prius was due for a tire rotation. My visit was on schedule. I was checked in and waited in the clean and warm waiting room. Although I thought My Prius was due for a tire rotation. My visit was on schedule. I was checked in and waited in the clean and warm waiting room. Although I thought the service took a bit longer than I expected the experience overall was pleasant. I went out to the lot and liked the new Prius and may visit again in Spring to possibly purchase a new Prius More

Excellent service Department especially Rick Danato goes above and beyond customer service for the customer. I call this morning for slow leak in one of my tires told m Department especially Rick Danato goes above and beyond customer service for the customer. I call this morning for slow leak in one of my tires told me to come in and it happening that the tire needed to be removed and reseal bead. This was a safety issue. More

Great dealership The office is great. It is larger than the dealer in Lexington. The waiting area is at least 10 times bigger. You can park your car inside the indoor The office is great. It is larger than the dealer in Lexington. The waiting area is at least 10 times bigger. You can park your car inside the indoor garage to avoid the cold and/or rain. The waiting area has a room for kids. Free coffee and donuts m. Only downside is that the service took 1.5 hrs instead of the regular 1 1/4, but it was worth the extra 15 min of pleasure. More

I needed a battery The service writer was our regular person and I went in because I needed a battery and they just got a lot of them in yesterday so it was great timing The service writer was our regular person and I went in because I needed a battery and they just got a lot of them in yesterday so it was great timing !! I was in and out within 30 minutes !!! It was perfect in the midst of a really really bad snowstorm!! More

15,000 miles service I bought 3 Toyota’s at three different dealerships and by far Atlantic Toyota service department is the most professional and courteous staff that I h I bought 3 Toyota’s at three different dealerships and by far Atlantic Toyota service department is the most professional and courteous staff that I have ever experienced. More

Fast, Friendly, and Efficient! Always a great experience at Atlantic Toyota. I service my vehicles here most times due to the convenience of location. The service managers are the t Always a great experience at Atlantic Toyota. I service my vehicles here most times due to the convenience of location. The service managers are the the most courteous and friendly professionals I've met in the automobile industry. I just service my vehicle this morning for the annual safety inspection, and had another great experience. This family ran organization really does treat everyone like family. There's no pressure to purchase any additional services and the atmosphere is warm, and inviting. I've been to dealerships like IRA to service my vehicles and they will try to up-sell unnecessary service products, and in addition their service managers are extremely rude, impatient, and uninviting. Keep up the great work Atlantic! More

Service was great. Technician got my vehicle done in a fast time, and Dealership is always very friendly every time I come in for service. I would highly recommend this Technician got my vehicle done in a fast time, and Dealership is always very friendly every time I come in for service. I would highly recommend this dealership to friends. More