
Atlantic Toyota
Lynn, MA
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867 Reviews of Atlantic Toyota
Jeannette R wonderful person very helpful. I walked in there, not knowing anything of what I was doing. Didn’t even know how to get a registration. She walked me through everything and made su I walked in there, not knowing anything of what I was doing. Didn’t even know how to get a registration. She walked me through everything and made sure my day was very well. That is the way Customer Service should be in every store and I really would like to let her boss know that she was very very helpful to me. Figure this part out and thank you again to Manny for buying my car here. Thank you guys. More
I had the best experience with Michael and Jorge at Atlantic Toyota. They were very helpful in solving an issue that came up when I changed my mind about something. Very pleased! Atlantic Toyota. They were very helpful in solving an issue that came up when I changed my mind about something. Very pleased! More
If you are looking for dealership that cares for providing great customer service, earn your trust and maintain your vehicle well. Atlantic Toyota is not the place for you. The service staff does no providing great customer service, earn your trust and maintain your vehicle well. Atlantic Toyota is not the place for you. The service staff does not care to at the bare minimum be professional and respectful to clients, backend work that any other dealership representing the Toyota brand is happy to do for their loyal customers is utterly disregarded at this store. On a basic human level, bare minimum standard of service, Carmen is the worst, most disrespectful and shady person I have ever encountered in the history of customer service, and since I work in a customer facing operational job, that says a lot to illustrate the service you will obtain here. Forget about asking to speak to a manager, no one seemed to be on duty (Saturday). Never coming back to this sorry excuse for a dealership again, honestly, Toyota USA should pull the brand from this group. More
Lorraine is an excellent manager. Always responds to any requests for service in a timely and respectful manner. People go above and beyond to help and make sure that you are satisfi Always responds to any requests for service in a timely and respectful manner. People go above and beyond to help and make sure that you are satisfied with the service received. And, they are just nice human. I have done business with this dealership for over 30 years, and will continue with them More