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Atlantic Toyota

Lynn, MA

4.7
867 Reviews

671 Lynnway

Lynn, MA

01905

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867 Reviews of Atlantic Toyota

August 16, 2024

Work was completed in a timely manner. Rick explained everything I didn’t understand. He is knowledgeable, polite and very helpful. More

by Maauger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick
Aug 16, 2024 -

Atlantic Toyota responded

We're glad to hear Rick provided knowledgeable and helpful service here at Atlantic Toyota. Thanks for sharing your positive experience!

August 16, 2024

We went car shopping yesterday and stopped at Atlantic Toyota. We walked in and NO ONE made an attempt to wait on us, to ask if we needed help or if we were even interested in a vehicle. No one! Needle More

by perez.gregory
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Customer Service
Aug 19, 2024 -

Atlantic Toyota responded

We apologize for the lack of assistance you experienced during your visit. This is not the level of service we strive to provide, and we're disappointed to hear about your experience. If there's anything we can do to make it right or if you'd like to discuss it further, please reach out at your convenience. Thank you, John Biggio - General Manager - 339-883-2505

August 15, 2024

I am happy with the service. Many, many years going to the dealer for the maintenance of my Car. More

by Miranda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lorraine Murray, Jeannette Ramirez
Aug 15, 2024 -

Atlantic Toyota responded

Miranda, we are so grateful to have earned your loyal business over the years. Thanks for being part of the Atlantic Toyota family!

August 13, 2024

Rick was so very helpful and patient with my husband. They took us on time, and the service was awesome More

by janetlee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick
Aug 14, 2024 -

Atlantic Toyota responded

Janetlee, we're delighted to hear Rick provided you and your husband with such helpful and patient service at Atlantic Toyota. Thanks for sharing your positive experience with us!

August 10, 2024

Never received an invoice for my service as promised they never sent. At the time they took my credit card and promised to send an invoice but did not. More

by Nelsonfrederick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Customer Service
Aug 19, 2024 -

Atlantic Toyota responded

I apologize for the oversight regarding your invoice. We want our customers to feel accommodated throughout their time working with us and I'm sorry we fell short here. Please reach out so we can get this resolved promptly. Thank you, John Biggio - General Manager - 339-883-2505

August 08, 2024

Súper , very nice timely services 🙌🏽I went today for my first 5,000 miles check up, they said will be one hour and it was exactly a one hour wait 🙌🏽 More

by bfermin99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Abdi
Aug 09, 2024 -

Atlantic Toyota responded

We're glad to hear you had a timely and pleasant experience with our team at Atlantic Toyota. Thanks for sharing your feedback!

August 03, 2024

I’ve bought 4 vehicles with Mike Prach and can only say you do that when his service is great. If you go to atlantic toyota in lynn, see Mike for good service. More

by Philosophical
Recommend Dealer
Yes
Employees Worked With
Michael Prach
Aug 05, 2024 -

Atlantic Toyota responded

Thanks for your continued trust in Atlantic Toyota! We're glad to hear Mike has consistently provided you with great service. Enjoy your new vehicle, and we look forward to seeing you again!

July 27, 2024

I took my 22 RAV4 for 20K service to this dealership. Once I got home, I did let the engine cool for 20 minutes and checked the oil level. To my surprise the oil level was double what the car required; t More

by Mo
Workmanship
Recommend Dealer
No
Employees Worked With
Carmen zelaya, Jeannette Ramirez
Jul 29, 2024 -

Atlantic Toyota responded

We apologize for the inconvenience and frustration you experienced during your recent service visit. It's concerning to hear about the overfill issue, and we understand how this could impact your trust in our services. We appreciate you bringing this to our attention so we can address it with our team. If you'd like to discuss further or have any other concerns, please reach out directly. Thank you, John Biggio - General Manager - 339-883-2505

July 25, 2024

Great service, excellent response time and very willing to accommodate. Super helpful with this being my first car buying experience, couldn’t recommend more! More

by kimm.dekanter
Recommend Dealer
Yes
Employees Worked With
Michael Prach
Jul 26, 2024 -

Atlantic Toyota responded

Thank you for the fantastic feedback! We're delighted to hear that your first car buying experience was smooth and accommodating with our team at Atlantic Toyota. Enjoy your new ride!

July 24, 2024

I am very satisfied with atlantic toyota for their good work Excelent work appreciated much More

by thomasgarcia3765
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeannette Ramirez
Jul 25, 2024 -

Atlantic Toyota responded

We appreciate your business and your review! Thanks from the Atlantic Toyota Team, Thomas!

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