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Atlantic Toyota

Lynn, MA

4.7
867 Reviews

671 Lynnway

Lynn, MA

01905

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867 Reviews of Atlantic Toyota

August 29, 2022

Mike Pratch was great. He didn’t pressure me allowing me to make the right choice. Very professional and easy to work with. Will look to purchase from him next time. More

by Bob2584
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Prach
Aug 30, 2022 -

Atlantic Toyota responded

There's nothing better than great feedback about our awesome team. Thanks so much for giving Mike a shoutout and we wish you many safe and happy miles in your newly purchased vehicle! - Atlantic Toyota

August 02, 2022

Dealership was fast and efficient . Michael Prach was great and very professional. Would highly recommend coming here . More

by kevinmao5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeannette Ramirez, Michael Prach
Aug 03, 2022 -

Atlantic Toyota responded

Your review is music to our ears! We're so glad Michael provided excellent assistance that's earned Atlantic Toyota your confidence. We hope to see you again down the road!

July 23, 2022

The full experience was the best experience from any dealership I have been to. Michael Prach was our sales associate and did a fantastic job giving us all the information, was not aggressive like you More

by Maxenkin89
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Prach
Jul 25, 2022 -

Atlantic Toyota responded

Your review is everything we hope to see! We're over the moon Michael delivered professional, informative assistance that accommodated your needs. All of us at Atlantic Toyota are grateful to have earned your confidence!

July 11, 2022

Michael Prach was very professional, attentive and made the process very easy! I would highly recommend Mike to friends and family. More

by jcowles
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Prach
Jul 12, 2022 -

Atlantic Toyota responded

We appreciate the review. Thank you for giving Michael a shoutout for his professionalism and attentive nature! --Atlantic Toyota team

July 05, 2022

Every time I come to this dealership my experience is bad in some way. When I purchased my car, it was a mess. I arranged a date and time to come get the car, which I confirmed with the sales person I’d be w More

by NeverGoingBackThere
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cashier, Customer Service
Jul 06, 2022 -

Atlantic Toyota responded

Thanks for sharing. I am sorry that you've had several less than perfect visits and that our team hasn't impressed you with our customer service. We aim to be responsive, helpful, and timely, but it's clear that we missed the mark. It sounds like we've lost your business, and I will pass this feedback along to the team so we can learn from our mistakes. I would like to reach out to discuss this, but am unable to identify you from the review. Please contact me at your convenience. John Biggio - General Manager - 339-883-2505

June 29, 2022

My experience with Michael J. Prach was so smooth and quick. I didn’t feel any pressure to rush into any decisions and was able to ask all of my (many) questions. The experience w More

by asavaga
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Prach
Jun 30, 2022 -

Atlantic Toyota responded

It makes our day to hear that Michael and the team made your experience so positive and pressure-free! Thank you for choosing Atlantic Toyota and for stopping by to leave a review. We wish you many safe and happy miles ahead!

June 18, 2022

Had an excellent experience. Would recommend to anyone looking for a new vehicle and will definitely return. Michael Prach especially was incredibly professional and helpful. More

by Spbossio
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Prach
Jun 20, 2022 -

Atlantic Toyota responded

Thank you for the great review! We are thrilled to hear that you had a successful purchase experience working with Michael. Drive safely, and we hope to see you back again at Atlantic Toyota!

June 11, 2022

This was a very smooth and professional service from Michael Prach he assisted in every way possible to reach my goal.. the honesty and sincerity of his service was quite welcoming. I will let family More

by lisalwinchell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Prach
Jun 13, 2022 -

Atlantic Toyota responded

Thank you for taking the time to review us, Lisa! We are so glad to hear that you had such a successful experience working with Michael and the Atlantic Toyota team. Drive safely, and we hope to see you back again down the road!

June 11, 2022

If I could give Anthony 0 stars i would his condescending and dismissive tone was like something I’ve never experienced before. He hung up on me mid me complaining about service performed on my car that was More

by Mitch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Nash
Jun 13, 2022 -

Atlantic Toyota responded

Hello Mitch. This is concerning feedback to receive, and I apologize that you felt frustrated with our team's customer service. We aim to be communicative and helpful whenever possible, but it's clear that we let you down. We'll address these comments internally in order to improve. Please get in touch if there is anything else we can do to help. John Biggio - General Manager - 339-883-2505

June 02, 2022

Michael Prach has been an absolute pleasure to work with! Super helpful and not at all a pushy salesman! I would recommend him to friends and family ! More

by Kerri.annchristie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Prach
Jun 02, 2022 -

Atlantic Toyota responded

Kerri, thank you for the great review! We are so glad to hear that you had a successful purchase experience working with Michael. Drive safely, and we hope to see you back again down the road!

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